Associate Clinical Specialist, Pain Interventions - Charleston, WV

Medtronic; West Virginia; Sur place; USD 64 000 - 96 000; Plein temps

Résumé du poste

Medtronic is seeking an Associate Clinical Specialist to support Neuromodulation Pain and Target Drug Delivery Therapies in the Charleston, WV region. The role requires residing in the territory, traveling to multiple accounts, and a valid driver’s license. Occasional travel outside the territory is possible.

The candidate will provide clinical support during procedures, educate healthcare staff, troubleshoot devices, and maintain strong clinical partnerships to improve patient outcomes.

Qualifications

• A high school diploma or GED with a minimum of 4 years of clinical or medical sales experience.
• An Associate Degree with a minimum of 2 years of clinical or medical sales experience.
• A Bachelor’s degree may substitute for work experience.

Responsabilités

• Represents Medtronic in surgical procedures by ensuring equipment availability and providing technical support.
• Manages patients through clinical processes and educates them on product features and benefits.
• Provides clinical support in surgeries, re-programmings, troubleshooting and follow-ups in hospitals and clinics.
• Responds to technical inquiries from customers, patients, and colleagues.
• Educates physicians, hospital staff and office personnel on products and therapies; conducts trainings and seminars.

Connaissances

Clinical sales experience

Medical devices experience

Healthcare background

Formation

Bachelor's degree

Associate degree

High School Diploma or GED

Description du poste

We anticipate the application window for this opening will close on -19 Oct 2026Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our95,000employees work across more than150countries to put patients first — developing innovative medical technologies that improve the lives of72+million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

Day in the Life

We are seeking a committed professional to join our team, required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role, which also includes travel outside the territory, presenting opportunities for broader engagement.

Medtronic Neuroscience is focused on transforming care for patients with neurological, spinal, and chronic pain conditions. Through meaningful innovation and strong clinical partnerships, we help clinicians deliver therapies that improve lives and expand what is possible in‑patient care. Neuromodulation is focused on helping patients find relief and regain control through innovative therapies for chronic pain and neurological conditions. Our technologies support clinicians in delivering personalized care that can improve daily life for patients.

At Medtronic, the Associate Clinical Specialist, supports the Neuromodulation Pain and Target Drug Delivery Therapies in the areas of surgical coverage, follow‑up support, troubleshooting, customer service and education. This person will be engaged in basic market development activities depending upon the needs of the assigned territory and district. This is a field based position. We are open to candidates in the Charleston, West Virginia market

Responsibilities

• Represents Medtronic during surgical procedures by ensuring all necessary equipment and products required are available, providing technical support and device selection, and performing programming and testing of all device systems
• Manages patients through all phases of the clinical process as well as educate them on the features and benefits of Medtronic products
• Provides clinical support in surgeries, re‑programmings, troubleshooting and follow ups in hospitals and clinics
• Responds promptly and appropriately to technical inquiries by customers, patients, and colleagues
• Maintains a working knowledge of competitive products
• Educates and trains physicians, hospital personnel and office staff on products and therapies. This is expected by, but not limited to, coordinating one on one teaching sessions, formal in‑services, education programs, seminars and/or outside symposia (based off quarterly Plan of Action as directed by Leadership)
• Assists Management and Sales Training department in education/training of new employees in the district
• Complies with required event reporting and documentation utilizing Medtronic technology tools
• Accountable for placing orders with customer service for pending purchase orders and product replacement
• Expected to work with materials management to collect POs for cases covered within the territory/district
• Responsible for managing inventory provided for case coverage, including: timely transactions when product is used, sold or transferred, maintaining a required level of cycle count accuracy, executing product retrievals as instructed, turning over inventory in a reasonable time frame, not implanting expired product or product that is on hold
• Contributes to the achievement of quarterly goals associated with specific initiatives at the district, regional and/or national level
• Partners with sales representatives to achieve business goals set forth within the territory/district and documents quarterly activities utilizing provided business tool(s)
• Visits accounts to replenish literature and establishes/maintains relationships with office staff
• Effectively utilizes Excel, a mobile phone, an IPAD, a laptop, and/or a Samsung tablet regularly
• Manages business expenses and budget effectively and in given timeframe
• Ensures personal understanding of all quality policy/system items that are personally applicable
• Completes all new hire therapy trainings as directed by medical education
• Completes all corporate compliance training prior to date due
• Ability to be flexible with schedule while working and/or attending clinical events, possibly outside of normal business hours to include weekends and after hours and at the discretion of Clinical Specialist Manager Travels to cover district cases as needed in the district, and occasionally to other districts at the discretion of Clinical Manager

Required Qualifications

• A High School Diploma or GED with a minimum 4 years of clinical or medical sales experience;
• or An Associate Degree with a minimum 2 years of clinical or medical sales experience;
• or A Bachelor’s degree

Preferred Qualifications

• Living in Charleston, West Virginia
• Bachelor's degree in a health care related field
• Registered nurse or HCP with experience in a sterile environment
• Clinical experience with implantable neurological products and patient care
• Experience in servicing medical personnel on product use
• Experience with a medical device company or pharmaceutical company, and clinical experience in a specialty area: neurology, neurosurgery, orthopedic, operating room, pain management, or home health care
• Understands basic reimbursement and healthcare environment
• Excellent organizational skills and ability to work under pressure

Other Job Requirements

• Required to function using healthcare universal precautions to minimize exposure to infectious disease and radiation
• Ability to serve as the primary resource for scheduled and unscheduled clinical events, periodically required to work weekends, evenings and nights and may be required to engage in overnight travel within own district or neighboring districts
• Ability to work efficiently and autonomously with little direction when outside of clinical events
• Ability to attend national meetings, district meetings and other training as requested
• Ability to wear a 7‑9 lbs protective lead apron for extended periods of time in the operating room
• Ability to lift up to 40 lbs
• Ability to sitting, standing, and/or walking for 8+ hours per day
• Ability to bend/stoop, squat and balance frequently
• Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer
• Must have a valid driver’s license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application
• Must be able to drive approximately 50% of the time within assigned territory and may require overnight travel
• For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of8C.F.R. §214.2(h)(4)(iii)(A) is required

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co‑workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

U.S. Work Authorization & Sponsorship

At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise‑wide workforce planning approach, U.S. work authorization sponsorship (H‑1B, TN, J, etc.) is offered exclusively for Principal‑level roles and above, where specialized expertise aligns with long‑term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

Recruitment Fraud Alert

We are aware of phishing scams targeting job seekers. Please keep the following in mind: Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at [e-mail].

Benefits & Compensation

• Salary ranges for U.S (excl. PR) locations (USD):$64,000.00 - $96,000.00
• In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.
• Health, Dental and vision insurance
• Health Savings Account
• Healthcare Flexible Spending Account
• Life insurance
• Long‑term disability leave
• Dependent daycare spending account
• Tuition assistance/reimbursement
• Simple Steps (global well‑being program)
• Incentive plans
• 401(k) plan plus employer contribution and match
• Short‑term disability
• Paid time off
• Paid holidays
• Employee Stock Purchase Plan
• Employee Assistance Program
• Non‑qualified Retirement Plan Supplement (subject to IRS earning minimums)
• Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
• Regular employees are those who are not temporary, such as interns.
• Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

To learn more about Inclusion & Diversity at Medtronic, click here. We are committed to building a workforce that brings together a broad range of perspectives and experiences at every level. This approach fuels innovation and helps us remain an industry leader—that’s why we focus on attracting and developing employees who are patient‑centric, passionate, and deeply connected to the needs of the patients we serve.

Medtronic offers a competitive Salary and flexible Benefits Package. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

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