Associate Clinical Research Coordinator

Ochsner Health; New Orleans (LA); On-site; USD 55,000 - 75,000; Full time

Job summary

Ochsner Health in New Orleans seeks a clinical research support professional to evaluate, initiate, and maintain clinical trial activities under supervision. You will coordinate patient care, consent processes, and protocol-required procedures while ensuring data integrity and regulatory compliance.

The role requires knowledge of clinical research terminology, ICH guidelines, and Epic proficiency, with strong organizational and communication skills.

Qualifications

• Knowledge of medical and clinical research terminology.
• Familiarity with ICH guidelines for ethical conduct of research.
• Ability to follow the investigational plan in execution of study visits.
• Strong organizational and time management skills.
• Knowledge of regulatory requirements for clinical trials.
• Proficiency with Epic and related data systems.
• Effective verbal and written communication skills.
• Willingness to travel between facilities and maintain flexible schedule.

Responsibilities

• Assist in recruiting and screening study participants.
• Coordinate patient activity related to research and clinical trials.
• Arrange tests/procedures per protocol requirements.
• Perform clinical laboratory activities as required by protocol.
• Develop and maintain trial documentation and sponsor data entries.
• Ensure compliance with Good Clinical Practice guidelines.
• Adapt interactions to patient population and privacy needs.
• Perform additional duties as assigned.

Skills

Medical terminology

ICH guidelines

Investigational plan

Organizational skills

Regulatory knowledge

Epic proficiency

Verbal and written communication

Travel flexibility

Education

High school diploma or equivalent

Bachelor's degree in life science

Tools

Epic

Job description

Exceptional care starts with exceptional people.

For us, this is more than a job- it's a calling. It's waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

This job evaluates, initiates, and maintains activities related to the conduct of clinical trials with the assistance and guidance of departmental staff. Communicates with external funding agencies and sponsors, other departments, departmental staff, and patients to ensure the understanding of the requirements of conducting and participating in clinical trials. Organizes and manages all patient care requirements of the company with the direction and approval of other research staff.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.

Education

Required - High school diploma or equivalent.

Work Experience

Required - 1 year of relevant research or clinical experience, OR Bachelor's degree in life science or related field.

Certifications

Required - Current Basic Life Support (BLS) certification from the American Heart Association within 60 days of hire. Exceptions will be granted for those in fully remote status.

Knowledge Skills and Abilities (KSAs)

• Knowledge of medical and clinical research terminology and processes.
• Familiarity with ICH guidelines for ethical conduct of research.
• Ability to follow the investigational plan in execution of study visits.
• Strong organizational and time management skills and ability to multi-task and pay close attention to detail.
• Knowledge of the requirements and regulations associated with the conduct of clinical trials and other related research activity.
• Proficiency in using computers, software, and web-based applications, including working knowledge of Epic.
• Effective verbal and written communication skills.
• Organizational and time management skills and ability pay close attention to detail.
• Ability to travel throughout and between facilities and work a flexible work schedule.

Job Duties

• Assists in recruiting study participants and screening study participants for eligibility on the telephone, in the clinic, and other settings as required.
• Coordinates and oversees patient (study participant) activity as it relates to the conduct of research and clinical trials including informed consent under direction and supervision of more senior research staff.
• Arranges necessary tests and procedures in accordance with protocol requirements and reports results to the investigator.
• Performs clinical laboratory activities as required per protocol.
• Develops and maintains all required documentation as it relates to the conduct of assigned clinical trials and associated patient care.
• Completes data entry into sponsor-specific data entry systems and/or supports data coordinator, including query resolution.
• Conducts daily work and clinical trial activity in accordance with Good Clinical Practice Guidelines.
• Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
• Performs other related duties as assigned.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state, and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations, and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Duties performed routinely require exposure to blood, body fluid and tissue.

The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases. The incumbent has an occupational risk for exposure to all communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or [e-mail]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.