Associate Clinical Manager- Hem/Onc Division- Abramson Cancer Center

Penn Medicine; Philadelphia (Philadelphia County); On-site; USD 110,000 - 140,000; Full time

Job summary

Penn Medicine’s Hematology-Oncology Division seeks an Associate Clinical Manager to lead day-to-day clinical operations and collaborate with Practice Leadership. You will help ensure patient safety, staffing, and efficient workflows across practice locations.

You will support hiring, onboarding, competency assessments, and performance reviews while maintaining compliance with JACHO, CMS, and DOH standards and advancing EHR optimization initiatives.

Qualifications

• Master of Science is required for the role.
• CRNP: Master’s Degree or DNP in Nursing is required and >2.5 years of experience.
• PA-C: Master’s Degree and >2.5 years of experience, with national certification.

Responsibilities

• Oversee day-to-day clinical practices in collaboration with Practice Leadership.
• Ensure compliance with JACHO, CMS and DOH requirements across all practice locations.
• Communicate new processes and assist with coverage plans and EHR optimization.
• Support hiring, onboarding and orientation of new clinical staff and performance appraisals.

Education

Master of Science (Required)

CRNP: Master’s Degree or DNP in Nursing

PA-C: Master’s Degree and > 2.5 years of experience

Job description

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Summary:

The Hematology-Oncology Division at the Abramson Cancer Center is looking for a full-time Associate Clinical Manager to join the team!

• The Associate Clinical Manager will be responsible for overseeing the day-to-day clinical practices in collaboration with Practice Leadership. The Associate Clinical Manager ensures compliance with TJC, CMS and DOH requirements across all practice locations. The Associate Clinical Manager oversees infection control standards in the practice and participates in EOC rounding in the practice. The Associate Clinical Manager will communicate new processes, assist with coverage plans for unexpected needs, and act as the subject matter expert for clinical questions and EHR optimization. The Associate Clinical Manager will support hiring, onboarding and orientation of new clinical staff, complete clinical competencies and performance appraisals. Typical scope for this role is: 2 - 10 = # of staff directly managed <15,000 = # of budgeted annual visits Complexity Factors (may involve a few of the following factors of practice complexity): Complexity Factors (may involve a few of the following factors of practice complexity): 1 practice location, Tier 1, coordination of inpatient services, coordination of care across several departments/entities, academic involvement (research initiatives, resident program), special clinical programs, regulatory requirements, support of external partnerships/collaborations.

Responsibilities:

• Supports practice growth and success by allocating and using resources appropriately.
• Ensures and maintains a safe working environment for patients, families, and staff.
• Strives to understand and value differences in others' race, gender, nationality, and age- modifies interaction as needed.
• Establishes/updates clearly defined work processes and work practices.
• Maintains a clinical practice and performs additional clinical duties to maintain workflows and adequate staffing levels.
• Assists practice and/or Clinical Manager with team and individual performance management in alignment with Penn Medicine's vision of service excellence.
• Manages pay practices including accurate timecard review and approval
• reviews and manages all overtime utilization.
• Recognizes and rewards individuals and teams for a job well done.
• Assists with recruitment and onboarding of new staff.
• Regularly meets with clinical staff to improve communication and build productive relationships.
• Actively identifies learning needs for individual and team development.
• Assists with the development of clinical staff in collaboration with entity and system professional development resources.
• Monitors and ensures staff compliance with regulatory and mandatory training.
• Assists the practice and/or clinical managers in maintaining regulatory compliance (JACHO, CMS, DOH, OSHA).
• Maintains a focus on quality and safety priorities including but not limited to applications of a quality framework (i.e., FOCUS-PDSA) and High Reliability Organization (HRO) principles.
• Supports excellence in patient care and service recovery initiatives
• assists with safety event review and follow-up.
• Assists with the implementation of change management strategies within the practice in alignment with department, entity, and Penn Medicine objectives.
• Ensures the maintenance of current credentialing and privileging of APPs within the specialty-specific area. Ensures the APPs function within, and to the limits of, their scope of practice and in accordance with their delineation of privileges or collaborative practice agreement. Remains current with state laws and scope of practice.
• Minimum Requirements: Master of Science (Required)
• CRNP: Master's Degree or Doctor of Nursing Practice(DNP) in Nursing required and > 2.5 years of experience.
• PA-C: Master's Degreee requires and > 2.5 years of experience.
• The APP must be reviewed by the Credentials Committee and approved by the Medical Board. National Board Certification required.
• Credentials:
• Advanced Cardiac Life Support (Required)
• BLS/CPR, as a healthcare provider as per the American Heart Association (For providers in the ambulatory setting) required
• CRNP: licensure (CRNP) required,PA Prescriptive Authority required,Registered Nurse - PA (Required)
• PA-C:PA-C license required,PA Written Agreement required

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.