Associate Clinical Account Specialist (Mid-Michigan) - Johnson and Johnson MedTech, Electrophysiology

Johnson & Johnson Co.; Flint (MI); On-site; USD 70,000 - 95,000; Full time

Job summary

Johnson & Johnson is seeking an Associate Clinical Account Specialist to support MedTech cardiovascular sales in Mid-M Michigan including Flint and nearby cities.

The role emphasizes training in EP mapping and interaction with physicians, nurses, and hospital staff, with travel up to 40% locally and regionally.

Qualifications

• Bachelor's degree or higher required by start date
• At least 2 years of related experience (engineering or procedural hospital setting) with an Associate's degree
• At least 1 year of EP mapping experience with an Associate's degree
• Graduate from an accredited program or industry prep with focus on EP with Bachelor's degree
• Military background with Associate's degree is acceptable
• Prioritize candidates with degrees in Biology, Bio/chem, Cardiac tech, CS, Engineering or Health Sciences

Responsibilities

• Attend all portions of the ACAS fellowship training program.
• Engage with internal and external partners and formulate solutions from training input.
• Understand EP lab dynamics with physicians, nurses, technicians, and admins.
• Prioritize and respond to requests in a fast-paced environment.
• Maintain composure and problem-solving focus during stressful interactions.
• Respond daily to emails and voicemail.
• Foster collaboration and clear communication across the local team and support teams.
• Follow health, safety, and environmental guidelines and ensure resources are available.
• Adhere to all regulatory, policy, and procedural requirements.

Skills

Communication

Customer relations

Multitasking

Travel readiness

Sales orientation

Education

Bachelor's degree

Associate's degree

Military service - U.S.

EP-related education

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

MedTech Sales

Job Sub Function:

Technical Sales - MedTech (Commission)

Job Category:

Professional

All Job Posting Locations:

Flint, Michigan, United States, Lansing, Michigan, United States, Saginaw, Michigan, United States

Job Description:

We are searching for the best talent for Associate Clinical Account Specialist to be in Mid-Michigan which includes Flint, Saginaw and Bay City, Lansing, MI.

About Cardiovascular

Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that's reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Position Components

• Attend all portions of the ACAS fellowship training program without exception.
• Engage in dialogue with multiple internal and external business partners and stakeholders, and formulate solutions based on dialogue and input gained during training.
• Understand the dynamics of an EP lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff.
• Prioritize and appropriately respond to requests in a high-stress environment.
• Maintain composure and problem-solving focus during stressful interactions.
• Respond daily to requests by email and voicemail.
• Drive collaboration and maintain consistent, open lines of communication across the assigned responsibilities with the local team/Pod (i.e. TM and other CAS), as well as the support team (i.e. field trainers, site trainers, RBD) and other internal and external partners
• Responsible for following all company guidelines related to health, safety and environmental practices and that all resources needed to do so are available and in good condition.
• Responsible for adhering to company compliance with all federal, state, local and company regulations, policies, and procedures.

Qualifications:

• A minimum of Bachelor's degree is required by the hire date
• OR minimum of 2 years of related professional experience (engineering, or procedural hospital setting) is required with an Associate's degree
• OR a minimum of 1 year of EP mapping experience with an Associate's degree is required
• OR Graduate from an accredited academic program OR Industry prep school with a focus on EP with Bachelor's degree is required
• OR exiting a branch of the US military with an Associate's degree is required
• Priority given to candidates with Bachelor's or Master's degree in one of the following fields:
• Biology
• Biochemistry
• Cardiac Function & Interventional Technology
• Chemistry: Polymers/Materials Science
• Computer Science
• Engineering: Biomedical, Computer Science, Chemical, Electrical, Mechanical, General Engineering
• Health Sciences
• Kinesiology
• Informatics and/or Data Science
• Pharmaceutical Science
• Physics
• Technical Design: Industrial Design/Product Design
• A valid driver's license issued in the United States
• The ability to travel related to this role is required. Must be willing and able to travel up to 40% overnight locally, regionally, and nationally.
• Will be required to maintain advanced clinical knowledge of cardiac ablation and cardiac imaging, technical knowledge of EP technology, advancements, and the business landscape.
• Advance-level computer skills, and the ability to multitask without the direct oversight of manager required
• The ACAS will be hired for a specific company sales area and relocation to that pre-identified sales area after completion of the ACAS Training Program is required.
• Please note: For the ACAS role, we do not offer work visa sponsorships and we do not accept OPT/CPT

If you are under 18 years of age, you (the candidate) may need to obtain the necessary working papers or other documentation required by state law to start the assignment, as well as get a parent's consent for the background check

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource.

At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time.

Preferred Skills:

Business Behavior, Customer Centricity, Customer Effort Score, Execution Focus, Goal Attainment, Innovation, Market Expansion, Market Research, Medicines and Device Development and Regulation, Product Knowledge, Sales Engineering, Solutions Selling, Sustainable Procurement, Vendor Selection