Associate, Client Service (GA, Atlanta)

NewEdge Wealth, LLC; Atlanta (GA); Hybride; USD 55 000 - 75 000; Plein temps

Résumé du poste

NewEdge Wealth, LLC is seeking a Client Service Associate to enhance the client experience by servicing clients and supporting a Financial Advisor. You will interface with clients and prospects, anticipate needs, resolve issues, and help execute daily business activities.

You will contribute to marketing efforts, assist with onboarding new clients, events, and general operations, while maintaining organized client data and calendars for the team.

Qualifications

• 2–5 years of client service experience.
• Series 7, 65 or 66 licenses preferred.
• Proficient in Microsoft Office and CRM tools.
• Excellent written and verbal communication with a polished, patient demeanor.

Responsabilités

• Market to prospects and educate them on opportunities.
• Gather and host client events; raise the team’s profile.
• Assist with onboarding new clients and supporting wealth strategy discussions.
• Maintain client data, calendars, and ensure regulatory awareness.

Connaissances

Client service

Series license

Microsoft Office

Communication

Attention to detail

Interpersonal skills

Description du poste

Client Service Associate is responsible for enhancing the client experience by servicing clients and providing operational support to a Financial Advisor at NewEdge Wealth. As a Client Service Associate, you will interface with clients and prospective clients, anticipate their needs, resolve their problems, and follow through to provide exceptional service. This individual will also perform marketing, administrative and operational duties to support our collaborative team in their daily business practices (e.g., client meetings, on-boarding new clients, marketing, etc.) and be the driver of firm initiatives.

Duties/Responsibilities:

Marketing

• Educate prospects on the opportunity
• Leverage various communication channels for marketing
• Gather and host events and raise profile of the team
• Process account service requests and ensure appropriate documentation
• Gather financial profile data to support wealth strategy discussions
• Use eMoney and other software to produce solution options

Practice Management

• Maintain contact management systems with up-to-date key client information
• Provide team with up-to-date calendar including daily, weekly, and monthly activities
• Understand risk awareness and regulatory knowledge

Talent Management

• Proactively develop self to continuously improve knowledge, skills and credentials
• Assist with on-boarding new members to the firm

Required Skills/Abilities:

• 2-5 years of client service experience
• Series 7, 65 or 66 licensed preferred
• Excellent skills in Microsoft Office Suite
• Excellent written and verbal communication skills
• Highly organized with great attention to detail
• Excellent interpersonal skills, including being polished, courteous, professional, and patient

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