Associate Claims Adjuster

Steadily; Overland Park (KS); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Equity in company

Health insurance

3 weeks PTO plus six federal holidays

401K

Free snacks & regular team lunches

$5,000 per year shift differential

Job summary

A fast-growing tech company in Overland Park is seeking an Associate Claims Adjuster to guide customers through the claims process efficiently and with empathy. This full-time, in-office role offers a salary between $65,000 and $85,000. Ideal candidates will possess strong communication skills, critical thinking capabilities, and a readiness to learn quickly. Benefits include equity in the company, health insurance, PTO, and more. Join a dynamic team dedicated to providing an exceptional claims experience.

Qualifications

• Eagerness to learn quickly, even without direct experience in insurance or claims adjusting.
• Superior verbal and written communication skills.
• Above average computer skills and quick learning of new software.
• Thrive under pressure and capable of managing a large workload.

Responsibilities

• Guide customers through the claims process with empathy and accuracy.
• Establish new claims by taking First Notice of Loss.
• Communicate with customers using their preferred channel.
• Adjust claim files with high quality documentation.

Skills

Strong communication skills

Critical thinking

Problem solving

Customer service experience

Project management

Tools

Insurance principles knowledge

Job description

Location: Overland Park, KS (Kansas City Metro)
Employment Type: Full-time, In-Office
Salary: $65,000 - $85,000 base salary including meaningful equity.

Steadily is hiring an Associate Claims Adjuster who is the very best at what they do. You’ll be surrounded by team members who are the best at what they do, which will just make you even better. You’ll be responsible for guiding our customers through the claims process with empathy, accuracy, and speed - making sure we create a fast, easy, and effortless experience.

This is a full-time, in-office position based in Overland Park, KS.

What You’ll Do

• You will complete a structured onboarding program that will help give you a strong foundation in basic insurance principles and property claims.

• You will complete an adjuster licensing course and acquire applicable licensing for the role.

• You will learn the Steadily approach to claims handling, helping create a fast, easy, and effortless experience for our customers.

• Establish new claims by taking customer’s First Notice of Loss

• Request appraisals, estimates, cause & origin reports, and various other reports to assist in the investigation of the claim

• Communicate with customers using their preferred channel of communication (phone, text, email, mail)

• Review estimates and reports and issue payments as owed under the policy contract

• Adjust claim files with extremely high quality, exceeding the expectations of internal/external auditor security, including ample documentation, regular diary entries, and quality application of coverage and compliance with all claims related laws and regulations

• If there is a catastrophe, you will be responsible for helping the entire team in an all-hands-on-deck approach

• Assist in establishing new workflows, improve existing workflows, and build claims processes

Your Background

• Experience: You may not have direct experience in insurance or claims adjusting, but you bring relevant skills and the eagerness to learn quickly. Experience in customer-facing roles that require strong communication skills, critical thinking, problem solving, and handling high-stakes conversations is a big plus.

• Communication: You possess superior verbal and written communication skills. You can communicate concisely and diplomatically, maintaining a calm demeanor and professional communication.

• Digital: You have above average computer skills. You’re great at independently learning new software quickly and are savvy using online resources.

• Self-Driven: You thrive under intense pressure and can manage a large workload with minimal oversight. There is no task too small or beneath you; “that’s not my job” is not in your mantra.

• Hungry: You want to make the leap into an earlier-stage tech company to rapidly accelerate your growth. You want to roll up your sleeves and hustle – you are not looking for a traditional 9-5 job.

• Project Management: As part of this role, you may be asked to assist in projects. Prior project experience is a plus.

Compensation and Benefits

• Salary between $65,000 - $85,000

• Your shift time will be 10am-7pm CST, which will come with a $5,000 per year shift differential

• Equity in the company

• 3 weeks PTO plus six federal holidays

• Health insurance including Medical, Dental, Vision, Life, Disability, HSA, FSA

• 401K

• Free snacks & regular team lunches

Locations

• Overland Park, Kansas (Kansas City Metro)

Why Join Steadily

• Good company. Our founders have three successful startups under their belt and have recruited a stellar team to match.

• Top compensation. We pay at the top of the Kansas City market (see comp).

• Growth opportunity: We’re an early-stage, fast-growing company where you’ll wear a lot of hats and shape product decisions.

• Strong backing. We’re growing fast, we manage over $20 billion in risk, and we’re exceptionally well-funded.

• Culture: Steadily boasts a very unique culture that our teammates love. We call it like we see it and we’re nothing if not candid. Plus, we love to have a good time. Check out our culture deck to learn what we’re all about.

• Awards: We’ve been recognized both locally and nationally as a top place to work. We were named a Top 2025 Startup in Newsweek, winner of Austin Business Journal’s Best Places to Work in 2025, recognized in Investopedia’s Best Landlord Insurance Companies, ranked No. 6 on Inc’s list of Fastest Growing Regional Companies, 44th on Forbes’ 2025 Best Startup Employers list, and 63rd on the prestigious Inc 5000 Fastest Growing Companies list.

We’re excited to meet you!