Associate Business Analyst - 2nd Shift

Refinitiv; Eagan (MN); On-site; USD 48,000 - 88,000; Full time

Benefits offered by this job

2nd shift differential of $4.00 per hr

3rd shift differential of $5.00 per hr

Bonus plan

Job summary

Refinitiv is seeking a Business Analyst on the second shift (2:30 pm – 10:30 pm) to analyze customer subscription lists and identify cost-effective delivery methods while coordinating with carriers and billing teams.

You will use SAP and shipping data to prepare compliant shipping lists, update costs for third-party billing, ensure SOX compliance, and collaborate with stakeholders across departments to resolve issues and support customer requests.

Qualifications

• Preferred knowledge of SAP.
• Preferred knowledge of shipping processes, USPS, UPS, and FedEx ship methods.
• Must have excellent communication and analytical skills.
• Must be highly motivated, driven to achieve results and able to work independently.
• Must have the ability to work effectively in a matrixed organization and manage multiple tasks.
• 2-4+ years of experience with Associates/Technical degree, or 5+ years of related work experience post high school.

Responsibilities

• Analyze data to identify the most cost effective method of subscription delivery.
• Utilize system knowledge to investigate problems and identify root cause, and solutions to open issues.
• Effectively communicate with leadership and employees on actions required to resolve open issues.
• Use SAP Customer/Subscriber Lists, or other source data, to create compliant shipping lists in BCC Software.
• Update shipping records and associated costs by extracting data and summarizing for 3rd party billing.
• Process execution must be in line with SOX compliance.
• Proactively build relationships with stakeholders, internal and external customers.
• Understand the requirements for USPS compliance with all periodical permits required for customer subscription lists.
• Liaison for issue resolution between Thomson Reuters and national USPS, UPS, FedEx personnel and carriers.
• Assist in the development, testing, implementation and coordination of special customer requests that require an in-depth and comprehensive system analysis and review.

Skills

Shipping methods

USPS

UPS

FedEx

Communication skills

Analytical skills

Matrixed organization

Task management

Experience 2-4+ years

SAP

Education

Associates/Technical degree

Tools

SAP

Job description

Business Analyst 2nd Shift 2:30p - 10:30p

This Business Analyst is responsible for analyzing customer subscription lists and identifying the most cost-effective method to deliver products to our customers. Also responsible for compiling shipping charges for billing on legal and 3rd party work.

About the Role:

• Analyze data to identify the most cost effective method of subscription delivery.
• Utilize system knowledge to investigate problems and identify root cause, and solutions to open issues.
• Effectively communicate with leadership and employees on actions required to resolve open issues.
• Use SAP Customer/Subscriber Lists, or other source data, to create compliant shipping lists in BCC Software.
• Update shipping records and associated costs by extracting data and summarizing for 3rd party billing.
• Process execution must be in line with SOX compliance.
• Proactively build relationships with stakeholders, internal and external customers.
• Understand the requirements for USPS compliance with all periodical permits required for customer subscription lists.
• Liaison for issue resolution between Thomson Reuters and national USPS, UPS, FedEx personnel and carriers.
• Assist in the development, testing, implementation and coordination of special customer requests that require an in-depth and comprehensive system analysis and review.

About You:

• Preferred knowledge of SAP.
• Preferred knowledge of shipping processes, USPS, UPS, and FedEx ship methods.
• Must have excellent communication and analytical skills.
• Must be highly motivated, driven to achieve results and able to work independently.
• Must have the ability to work effectively in a matrixed organization and manage multiple tasks.
• 2-4+ years of experience with Associates/Technical degree, or 5+ years of related work experience post high school.

What’s in it For You?

Compensation:

• 2nd shift differential of $4.00 per hour.
• 3rd shift differential of $5.00 per hour.
• Bonus plan.

Flexibility & Work-Life Balance:

Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

Career Development and Growth:

By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. We provide on-the-job coaching & learning, leadership capability development, Harvard Management Courses, key talent programs.

Industry Competitive Benefits:

• 3 weeks vacation
• 10 sick days
• 9 company holidays
• 3 floating days
• uniform and laundry service
• two company-wide Mental Health Days off
• access to the Headspace app
• retirement savings
• tuition reimbursement
• employee incentive programs
• resources for mental, physical, and financial wellbeing

Benefits package includes:

• market competitive health insurance
• dental insurance
• vision insurance
• disability insurance
• life insurance programs
• competitive 401k plan with company match
• competitive vacation
• sick and safe paid time off
• paid holidays (including two company mental health days off)
• parental leave
• sabbatical leave

Additional Benefits:

• optional hospital, accident and sickness insurance paid 100% by the employee
• optional life and AD&D insurance paid 100% by the employee
• Flexible Spending and Health Savings Accounts
• fitness reimbursement
• access to Employee Assistance Program
• Group Legal Identity Theft Protection benefit paid 100% by employee
• access to 529 Plan
• commuter benefits
• Adoption & Surrogacy Assistance
• Tuition Reimbursement
• access to Employee Stock Purchase Plan

Position Compensation Range:

Base compensation range for this role is $47,600 USD - $88,400 USD. Base pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance.

About Us:

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency.

Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objective, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them.

Equal Employment Opportunity:

We seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status or any other protected classification under applicable law.

Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug‑free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

Company Community and Culture:

Globally recognized, award‑winning reputation for inclusion and belonging, flexibility, work‑life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

The Social Impact Institute offers employees two paid volunteer days off annually and opportunities to get involved with pro‑bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.

Compliance Disclosure:

Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range across locations varies. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $47,600 USD - $88,400 USD.

Base pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity.

Additional information:

Our employer story, Inside Thomson Reuters Blog, Awards and Recognition, Talent Community, and career resources are part of our offering.