Associate Bond Claims Examiner

HCC Service Company, Inc.; Los Angeles (CA); On-site; USD 40,556 - 55,737; Full time

Job summary

HCC Service Company, Inc. is looking for an Associate Claims Examiner to join their team in Los Angeles, California. This on-site role involves investigating and analyzing surety bond claims to ensure effective communication of claim determinations.

The ideal candidate will have a customer-service mindset, excellent writing and analytical skills, and the ability to work collaboratively. This position provides an opportunity to develop skills while contributing positively to the claims process.

Qualifications

• Up to two years of relevant professional experience.
• Quick to understand technical information and legal jargon.

Responsibilities

• Investigate and analyze surety bond claims.
• Communicate written determinations of claims effectively.

Skills

Customer-service mindset

Analytical skills

Writing skills

Teamwork

Organizational skills

Job description

Job Overview

Claims Examiner Tokio Marine HCC – Surety Group, a member of the Tokio Marine Group of Companies, has an exciting opportunity for an Associate Claims Examiner position on-site at our office in Los Angeles, California.

Responsibilities

The primary responsibilities of the Associate Claims Examiner are to objectively investigate and analyze surety bond claims.

Performance Objectives and Timeline

• During the first 30 days: Learn about our company, the basics of surety bonds, our systems and processes, and the members of our team; understand surety bonds, claims concepts, and terminology.
• During the first 3 months: Learn how to effectively evaluate straightforward surety bond claims.
• During the first 6 months and beyond: With a customer‑service mindset, be responsible for your own caseload—investigate, analyze, and effectively communicate written determinations of claims.
• During the first year and beyond: Strengthen your analytical, oral, and written communication skills to handle more intricate and complex claims.

Qualifications

• Up to two years of relevant professional experience.
• Customer‑service mindset – consistently courteous.
• Quick to understand technical information and legal jargon.
• Excellent writing skills.
• Strong analytical skills.
• Teamwork, planning, and organizational skills.
• Facility with using multiple systems, programs, and tracking information.

Compensation

For candidates working in person or remotely in Los Angeles, the reasonable pay range for this specific position is $29.44 to $40.46 per hour.

The Company is fully committed to ensuring equal pay opportunities for equal work regardless of color, race, sex, national origin, sexual orientation, gender identity, gender expression, religion, age, veteran status, disability, pregnancy, citizenship status, genetic information, or any other basis protected by federal, state, or local pay equity laws. The pay range reflects the range that TMHCC believes is appropriate for this role at the time of posting.Actual compensation may vary based on geographic location, work experience, education, and skill level.

Equal Employment Opportunity

The Tokio Marine HCC Group of companies is an equal opportunity employer.