Associate Banker I - Woodhaven PA (30 Hours)

TD; Philadelphia (Philadelphia County); On-site; USD 29,000 - 37,000; Part time

Job summary

TD is hiring at our Philadelphia location to serve as the primary client liaison, delivering accurate everyday banking and guiding clients with confidence and clarity.

The role focuses on educating clients about products, solving routine issues, and promoting self-serve banking options while upholding TD's risk and regulatory standards.

Qualifications

• High school diploma or GED required.
• 1 year demonstrated experience working with clients (volunteering, education, military experience accepted).
• Teller or cash-handling experience in a client-facing/financial institution preferred.
• Ability to work during operating hours including evenings, weekends and holidays.
• Ability to complete required job-related training upon hire.
• Strong organization skills to handle multiple tasks in a fast-paced environment.
• Excellent communication skills with concise, clear, and consistent delivery.
• Demonstrated effective problem-solving skills.
• Demonstrated ability to schedule and prioritize work.
• Demonstrated ability to work independently and within deadlines.
• Sound judgment in decision making and problem solving.
• Proficient in Microsoft Office.
• Notary License preferred.

Responsibilities

• First point of contact for clients, guiding traffic and delivering a high-touch client experience.
• Delivers accurate, efficient everyday banking transactions and grows relationships by identifying needs.
• Educates clients on products and self-serve solutions and suggests appropriate referrals.
• Performs a broad range of client transactions within established financial limits.
• Identifies and assesses client problems in straightforward situations and escalates non-standard issues.

Skills

Excellent communication

Strong organization

Problem-solving

Scheduling/prioritizing

Independent work

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Work Location:

Philadelphia, Pennsylvania, United States of America

Work Location:

Philadelphia, Pennsylvania, United States of America

Hours

30

Pay Details

$21.50 - $26.75 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line Of Business

Personal & Commercial Banking

Job Description

This role plays a vital role in bringing TD's human, relationship driven banking experience to life. This role is a trusted guide for our clients; delivering everyday banking with accuracy, confidence, and clarity while helping clients feel informed, supported, and empowered to achieve their financial goals while upholding TD's strong risk and regulatory standards.

Depth & Scope

• First point of contact for clients as they serve as the hospitality ambassador of the bank location, seamlessly guiding traffic flow while delivering a high touch client experience
• Delivers accurate, efficient everyday banking transactions while deepening relationships by proactively identifying needs and opportunities that will help clients reach their financial goals and referring clients to appropriate partners to help achieve their financial objectives
• Engages clients with professionalism with a focus on educating on appropriate products and self-serve solutions while using insights on recommending solutions for turning routine client transactions into meaningful moments
• Demonstrates knowledge of basic banking products and services to utilize insights, tools and resources to evaluate and recommend client solutions
• Performs a broad range of client transactions and multi-step activities within established financial limits
• Identifies and assesses client problems in straight forward situations using standard procedures and escalates non-standard issues internally; typically addressing routine requests requiring minimal discretion

Education & Experience

• High school diploma or GED
• 1 year demonstrated experience working with clients. Experience can include any of the following: volunteering, education, military experience
• Teller or cash-handling experience in a client facing/financial institution preferred
• Ability to work during operating hours to include evenings, weekends and holidays as scheduled
• Ability to complete required job-related training upon hire
• Strong organization skills to handle multiple tasks in a fast-paced environment
• Excellent communication skills with ability to be concise, clear and consistent
• Demonstrated effective problem-solving skills
• Demonstrated ability to schedule and prioritize work
• Demonstrated ability to work independently and within deadlines
• Sound judgment in decision making and problem solving
• Proficient in Microsoft Office
• Notary License preferred

Customer Accountabilities

<