Associate Banker, 30 Hours, West Palm Beach/Palm Beach Gardens, FL Area - Multiple Locations

JPMorgan Chase & Co.; West Palm Beach (FL); On-site; USD 22,000 - 30,000; Part time

Job summary

JPMorgan Chase & Co. is seeking an Associate Banker to welcome clients and provide attentive service in our Palm Beach Gardens, FL branch. You will assist with account openings, explain banking products, and guide clients in using Chase mobile app and online banking to reach their financial goals.

This role emphasizes building trusted client relationships, collaborative teamwork, and delivering a seamless, friendly experience in a busy retail banking environment.

Qualifications

• High school diploma or GED required.
• Strong client service mindset with hospitality.
• Ability to build trusted relationships with clients.
• Excellent communication and interpersonal skills.
• Willingness to learn banking products and procedures.
• Ability to work in a fast-paced branch environment.

Responsibilities

• Greet clients and deliver attentive, friendly service in-branch.
• Open new accounts and service existing ones per policy.
• Educate clients on Chase mobile app and online banking.
• Develop relationships to help clients meet financial goals.
• Assist with branch operations and cash handling.

Skills

Client service

Relationship building

Communication

Teamwork

Problem solving

Education

High school diploma

Job description

Job Information

• Job Identification 210781640
• Business Unit Consumer & Community Banking
• Posting Date 09/11/2026, 08:51 PM
• Locations 2500 Pga Blvd, Palm Beach Gardens, FL, 33410, US 411 S County Rd, Palm Beach, FL, 33480, US 5220 Donald Ross Rd, Palm Beach Gardens, FL, 33418, US 4470 Northlake Blvd, Palm Beach Gardens, FL, 33410, US 7106 Fairway Dr, Palm Beach Gardens, FL, 33418, US 1102 Royal Palm Beach Blvd, Royal Palm Beach, FL, 33411, US 10100 Forest Hill Blvd, Wellington, FL, 33414, US 1480 Greenview Shores Blvd, Wellington, FL, 33414, US 1325 N Congress Ave, West Palm Beach, FL, 33401, US 2959 N Military Trl, West Palm Beach, FL, 33409, US 6710 Forest Hill Blvd, West Palm Beach, FL, 33413, US 10160 Northlake Blvd, West Palm Beach, FL, 33412, US 10200 Okeechobee Blvd, West Palm Beach, FL, 33411, US 930 S Military Trl, West Palm Beach, FL, 33415, US 343 Southern Blvd, West Palm Beach, FL, 33405, US 316 Banyan Blvd, West Palm Beach, FL, 33401, US
• Job Schedule Part time
• Job Shift Variable

Job Description

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.

As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.

Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions – helping clients achieve their financial goals.

Job Responsibilities

• Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
• Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – partnering with other branch team members to help achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

Required Qualifications, Capabilities, and Skills

• Ability to put clients first and exceed their expectations – delivering attentive and friendly service, creating a welcoming environment.
• Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients.
• Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs.
• Ability to quickly and effectively resolve client issues with attention to detail – providing a consistent client experience.
• Ability to elevate the client experience – working collaboratively as a team to deliver seamless service with care and sincerity.
• Ability to quickly and accurately learn products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Preferred Qualifications, Capabilities, and Skills

• Strong desire and ability to influence, educate, and connect customers to technology solutions.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit ourFAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Our Consumer Banking group helps customers manage their money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.