Associate Attorney

Credo Legal; New York (NY); Hybrid; USD 80,000 - 85,000; Full time

Job summary

Credo Legal in New York seeks an attorney to contribute in a mission-oriented environment focused on debt defense.

The role begins with intake calls and related tasks for prospective and newly onboarded clients, with clear growth toward increased leadership based on performance.

Qualifications

• Juris Doctorate required.
• Barred & in good standing in NY required.
• Other state or federal licensures a plus.

Responsibilities

• Handle incoming and scheduled calls with potential and newly onboarded clients to assess cases, answer legal questions, address relevant matters.
• Commitment to providing empathetic and professional service to clients.
• Assisting and collaborating with multiple teams in an effective and timely manner to troubleshoot issues, achieve favorable outcomes, etc.
• Ensure accurate documentation of client information in the firm’s systems.
• Provide updates, support, feedback, and attend meetings when necessary.
• Consult and troubleshoot supervising attorneys when appropriate.
• Assist in maintaining and optimizing client onboarding process.
• Performs other duties as assigned to support departmental needs and objectives.

Skills

Client service

Drafting

Litigation

Management

Interpersonal skills

Organization

Prioritization

Adaptability

Legal documentation

Client management systems

Education

Juris Doctorate

Job description

FLSA Status: Non-Exempt

Direct Reports: 0

In-office requirement, located in Financial District: Monday-Thursdays, Remote optional Friday.

About the Company:

Join our dynamic and mission-driven law firm located in the Financial District as we embark on our journey to assist Americans in fighting their debt and achieving financial freedom. We are a young debt defense firm, blending the professionalism of an established practice with the innovation and ambition of a startup.

Our clients rely on our team to provide compassionate and effective legal support, guidance, counseling and litigation services as we assist them in navigating their current hardships. We believe in life after debt!

About the Role:

We are seeking an attorney who is looking to contribute and grow in a mission-driven legal environment. The role will initially focus on conducting intake calls and relative tasks with prospective and newly onboarded clients. We envision this role to grow into increased and substantive responsibility & leadership pending performance on assigned tasks. Attorneys are visible leaders within our firm; our expectation is that leaders are both approachable and supportive to all staff.

Professional and empathetic communication, client services, and effective collaboration skills are key requirements of the role. Drafting skills highly preferred.

This is an excellent and exciting opportunity for a motivated individual looking for professional growth and development. Qualified candidates are adaptable, collaborative, motivated, and coachable.

Responsibilities:

• Handle incoming and scheduled calls with potential and newly onboarded clients to assess cases, answer legal questions, address relevant matters
• Commitment to providing empathetic and professional service to clients
• Assisting and collaborating with multiple teams in an effective and timely manner to troubleshoot issues, achieve favorable outcomes, etc.
• Ensure accurate documentation of client information in the firm’s systems
• Provide updates, support, feedback, and attend meetings when necessary
• Consult and troubleshoot supervising attorneys when appropriate
• Assist in maintaining and optimizing client onboarding process
• Performs other duties as assigned to support departmental needs and objectives

Qualifications:

Juris Doctorate required

Barred & in good standing in NY required

Other state or federal licensures a plus

Required & Preferred Skills:

Client or customer service experience (within any industry) required

Ability to take feedback and open to being coached required

Drafting experience strongly preferred

Litigation experience preferred

Managerial experience preferred

Exceptional interpersonal and communication abilities required

Organized, strategic, decisive and results-oriented minded required

Proficiency in client management systems and legal documentation required

Ability to manage competing priorities, often within tight deadlines required

Adaptable and able to manage change required

Compensation package: Current range $80,000-$85,000

EEO Compliance: Consumer Legal Group is an equal opportunity employer committed to diversity and inclusion. We encourage applications from all qualified individuals regardless of race, color, religion, gender, sexual orientation, age, national origin, disability, or veteran status.