Associate AI Conversation Designer (German)

JustAnswer; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

JustAnswer seeks an entry-level Associate AI Conversation Designer for the German market. You will write, test, and refine conversational flows, blending AI responses with human expertise to support and convert customers worldwide. The role is remote but restricted to specific US states.

You will collaborate with experienced teammates to shape chatbot experiences, apply NLP techniques, and measure impact across journeys, with emphasis on German language interactions and localization.

Qualifications

• Native-level German required.
• Bachelor's degree or equivalent in a related field.
• Up to 2 years designing or launching chatbot/conversational AI solutions.
• Exposure to large language models and prompt engineering.
• Detail-oriented with strong analytical and collaboration skills.

Responsibilities

• Design and optimize chatbot flows for diverse journeys.
• Write clear German conversational copy aligned with business goals.
• Analyze transcripts and performance data to identify gaps.
• Apply NLP and prompt engineering to enhance responses.
• Collaborate with international and analytics teams to localize experiences.

Skills

German language fluency

English communication

Analytical mindset

Collaboration skills

Education

Bachelor's degree or equivalent

Tools

Figma

Excel

Power BI

Asana

LucidChart

Job description

Role overview

An entry-level opportunity for an Associate AI Conversation Designer focused on the German market, helping shape chatbot experiences that support and convert customers worldwide. The designer will collaborate with experienced teammates to write, test, and refine conversational flows that blend AI-driven responses with human expertise. It is a remote position limited to specific US states.

Responsibilities

• Design and optimize chatbot flows that engage, support, and convert customers across e-commerce and service journeys.
• Write clear, on-brand conversational copy in German that aligns with business goals.
• Analyze transcripts and performance data to identify gaps and recommend improvements.
• Apply NLP and large language model tools, including prompt engineering, to enhance response quality.
• Partner with international and analytics teams to localize experiences and measure impact.
• Conduct functional, linguistic, and regression QA on bot interactions.

Requirements

• Native-level fluency in German plus strong English communication skills.
• Bachelor's degree or equivalent experience in linguistics, cognitive science, HCI, computer science, human-centered design, or a related field.
• Up to two years of experience designing or launching chatbot or conversational AI solutions, including via internships, coursework, or research.
• Exposure to large language models and prompt engineering techniques.
• Detail-oriented mindset with strong analytical and collaboration skills.

Nice to have

• Introductory Python or scripting experience applied to conversational systems.
• Familiarity with tools such as Figma, Excel, Power BI, Asana, or LucidChart.
• Interest in localization, multilingual experiences, or global markets.

Benefits and work setup

• Remote role, with hiring restricted to specific US states.
• Mission-driven environment working at the intersection of AI, language, and customer experience.
• Collaborative culture with designers, engineers, and product teams shaping AI-plus-human interaction.