Associate Administrator - Service Contracts

Wesco; St. Louis (MO); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Paid time off

Medical coverage

Retirement plans

Job summary

Wesco invites an Associate Administrator - Service Contracts to manage vendor relationships and service contracts for critical infrastructure maintenance. You will oversee the RFP process, draft agreements, maintain contract records, ensure COIs and W9s are filed, and monitor SLAs and budget alignment.

You will collaborate with internal teams, manage onboarding calls with vendors, and maintain accurate contract pricing and renewal schedules in the system.

Qualifications

• High School Degree or Equivalent required; Bachelor's degree preferred
• 1-3 years related experience, preferably in contract administration
• Proficiency in Microsoft Office Suite
• Excellent verbal and written communication skills
• CMMS software experience and familiarity with a contract management system
• Strong negotiation skills, attention to detail, organization and multitasking abilities
• Ability to develop collaborative working relationships

Responsibilities

• Understand critical infrastructure preventative maintenance scopes of work.
• Conduct RFP process under supervision, create bid forms, issue proposals, track progress.
• Create service contracts from templates and enter into internal systems.
• Enter contract pricing in vendor catalog for PO generation.
• Manage service requests for contract changes and execute amendments.
• Respond to vendor issues from internal groups or customers.
• Update emergency escalation lists for vendor dispatching.
• Coordinate onboarding calls with vendors and review processes for each customer.
• Create and manage companies in internal work management system.
• Complete vendor scorecards to grade performance.
• Assist sourcing for non-standard quotes and ensure COIs/W9s meet requirements.
• Coordinate with critical infrastructure team to ensure timely handoffs and deliverables.
• Address vendor questions on contract language, SLAs, and scopes of work.
• Use reporting tools to manage contract renewals and COI expirations.
• Update vendor catalog to ensure compliance of contracts, scopes, and assets.

Skills

Communication

Microsoft Office

Negotiation

Attention to detail

Organization

Multi-tasking

Collaborative work

Education

High School Diploma or Equivalent

Bachelor's in Business Administration or related

Tools

CMMS software

Contract management system

Job description

As the Associate Administrator - Service Contracts, you will support the management of vendor relationships and service contracts for critical infrastructure maintenance by overseeing the RFP process, drafting agreements, and maintaining accurate contract records. You will ensure compliance with internal systems and client requirements, manage vendor onboarding, and track key documentation such as Certificates of Insurance and W9s. You will monitor contract performance through scorecards and reporting tools, while collaborating with internal teams to ensure timely service delivery and budget alignment.

Responsibilities

• Understand critical infrastructure preventative maintenance scopes of work.
• Conduct RFP process under the supervision of the manager, including creating bid forms, sending requests for proposals out to vendors, tracking progress, reviewing proposals for accuracy, and level setting against other vendors’ proposals.
• Create service contracts from standard templates and enter into internal work management system.
• Enter contract pricing in company vendor catalog for purchase order generation.
• Manage service requests for any changes to contracts and execute amendments.
• Respond to vendor issues presented by other groups internally or by customers.
• Update emergency escalation lists for the AOC to use for vendor dispatching.
• Conduct onboarding calls with vendors to review internal processes and expectations specific to each customer.
• Create/manage companies in internal work management system.
• Complete vendor scorecards to grade their performance.
• Assist AOC and other groups with sourcing vendors as needed for any non-standard preventative maintenance quotes.
• Ensure vendors’ Certificates of Insurance (COIs) are filed and that they meet contract requirements.
• Ensure vendors’ W9s are filed.
• Coordinate with critical infrastructure team to ensure efficient vendor handoff and deliverables met on time.
• Address vendors’ questions related to contract language, service level agreements (SLAs), and scopes of work.
• Utilize internal reporting tools to manage contract renewal dates and COI expirations.
• Utilize work spend and work order trend reports to track progress towards budget.
• Update and review vendor catalog to ensure contracts, scopes of work, and assets are compliant.

Qualifications

• High School Degree or Equivalent required; Bachelors Degree – Business Administration or other related degree preferred
• Minimum of 1-3 years related experience, preferably in contract administration
• Proficiency in Microsoft Office Suite
• Excellent verbal and written communication skills
• CMMS software experience and familiarity with a contract management system is preferred
• Other skills include demonstrated negotiation skills, attention to detail, excellent organization and multi-tasking skills, and ability to develop collaborative working relationships

Compensation Details: $23.10 - $28.88 Per Hour

For eligible positions, compensation may include participation in a bonus or sales incentive plan,subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.

In addition, Wesco offers abenefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here .

About The Team

At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.

Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive.

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company.

Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.

Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

This posting is for a current, active vacancy intended for immediate hire.