Associate Account Manager | SaaS Revenue & Renewals

Kyriba Corp.; New York (NY); On-site; USD 63,560 - 80,412; Full time

Benefits offered by this job

Health and welfare benefits

Pay transparency and fairness

Job summary

Kyriba Corp. in New York is seeking a dedicated professional to manage client inquiries and support account managers effectively. The ideal candidate will have 2-3 years of experience in customer-facing roles and a solid background in finance or business management.

This role focuses on maximizing revenue through customer engagement, handling change orders, and participating in key customer-facing events. Kyriba offers competitive salary and comprehensive benefits for a balanced work-life.

Qualifications

• 2-3 years of business experience in customer-facing roles, preferably in SaaS software.
• Willingness to travel up to 20% for client visits or events.
• A passion for building relationships and working directly with customers.

Responsibilities

• Align with Account Managers to determine strategy for account portfolio.
• Generate and mature pipeline for customer portfolio.
• Prepare and analyze renewal audits ahead of renewal timeframes.

Skills

Organizational skills

Customer relationship management

Proficiency with MS or Google productivity tools

Excellent communication skills

Conflict management

Adaptability to new tools and technologies

Time-management skills

Interpersonal skills

Education

Preferred degree in Finance, Accounting, Business Management

Tools

Salesforce or equivalent CRM

MS Office (Word, PowerPoint, Excel)

Job description

Kyriba Corp. in New York is seeking a dedicated professional to manage client inquiries and support account managers effectively. The ideal candidate will have 2-3 years of experience in customer-facing roles and a solid background in finance or business management.

This role focuses on maximizing revenue through customer engagement, handling change orders, and participating in key customer-facing events. Kyriba offers competitive salary and comprehensive benefits for a balanced work-life.