Associate Account Manager - Remote

Republic Services; Remote; USD 60,000 - 80,000; Full time

Job summary

A leading provider in environmental services is seeking a dedicated Customer Service Representative in Myrtle Point, Oregon. This role involves maintaining relationships with customers and documenting activities using Salesforce. Candidates should possess a high school diploma, have customer service experience, and demonstrate effective communication skills. Opportunities for advancement and contributions to sustainability goals are central to this position. Join a collaborative team and make a meaningful impact in the waste management industry.

Benefits

Comprehensive medical, dental, and vision benefits

401(k) plan with generous company match

Opportunity for career advancement

Employee Stock Purchase Plan (ESPP)

Qualifications

• 0 - 2 years of customer service experience is preferred.
• Effective communication with customers is crucial.
• Familiarity with waste management is a plus.

Responsibilities

• Maintain relationships with existing customers.
• Develop knowledge of services and pricing structures.
• Use Salesforce to document activities.

Skills

Customer service experience

Effective communication

Salesforce proficiency

Problem-solving skills

Education

High school diploma or G.E.D.

Tools

Salesforce

Job description

Employer Industry: Environmental Services

Why consider this job opportunity

• Comprehensive medical, dental, and vision benefits
• 401(k) plan with a generous company match
• Opportunity for career advancement and growth within the organization
• Employee Stock Purchase Plan (ESPP) available
• Supportive and collaborative work environment
• Engage in meaningful work that contributes to sustainability goals

What to Expect (Job Responsibilities)

• Proactively maintain and retain relationships with existing customers in the commercial and industrial waste services sector
• Develop and maintain thorough knowledge of the employer’s services, pricing structures, and additional offerings
• Perform contractual re-signs to extend customer relationships and increase profitability
• Utilize Salesforce to document all activities including calls, meetings, and proposals
• Increase customer penetration by selling the full suite of the employer's products

What is Required (Qualifications)

• High school diploma or G.E.D.
• 0 - 2 years of customer service experience
• Ability to effectively communicate with customers and respond to their needs
• Proficiency in using Salesforce or similar CRM software
• Strong knowledge of the waste management industry is a plus

How to Stand Out (Preferred Qualifications)

• Experience in the waste or transportation industry
• Familiarity with environmental services and sustainability practices
• Previous sales experience in a customer-facing role
• Strong problem-solving skills and ability to handle customer inquiries
• Ability to work collaboratively in a team environment

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.