Associate Account Manager, Creative Studio

1 DexCom Inc; Arizona; Hybrid; USD 83,000 - 138,000; Full time

Job summary

Dexcom Inc, a leader in continuous glucose monitoring, seeks an Account Manager within the Creative Studio to partner with the broader account team, manage projects, and ensure on-strategy, on-time delivery across marketing initiatives.

This role requires strong cross-functional collaboration with internal creatives, operations and marketing, plus experience with project management tools and healthcare or medical device familiarity.

Qualifications

• 5-6+ years in an advertising agency or in-house creative team in a project/account management role, or equivalent marketing management experience.
• Experience interpreting creative briefs and aligning execution to business goals.
• Ability to lead internal client stakeholder meetings and communicate priorities clearly.

Responsibilities

• Lead client partnerships and project prioritization from intake through final delivery.
• Oversee end-to-end creative development, revisions, and debriefs.
• Collaborate with marketing, creatives, operations and account teams across campaigns.
• Monitor scope changes, risks, and bottlenecks to ensure timely outcomes.

Skills

Project management

Account management

Client relationship management

Cross-functional collaboration

Marketing strategy

Education

Bachelor’s degree

Tools

Asana

Workfront

Monday.com

ClickUp

Wrike

Job description

The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health. We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet the team:

As part of the Creative Studio, the Account Manager will partner closely with the broader Account team to collaborate, initiate, and manage creative projects, tasks, and workflows—ensuring all deliverables are executed on strategy and on time.

This role requires strong cross‑functional partnership with internal creatives, operations, and marketing managers to support key initiatives across the Marketing team within the Commercial Organization. The Account Manager contributes to team success through effective relationship management and by driving value through the full capabilities of Creative Studio. They work closely with marketing teams—including Consumer, Clinical, Global Strategy, and Public Relations—to consistently deliver high-quality creative solutions that meet and exceed expectations.

Where you come in:

• Client Partnership & Project Leadership: You will serve as a primary point of contact for Creative Studio stakeholders, managing projects from intake and creative briefing through final delivery. You will maintain a strong understanding of stakeholder goals, challenges, and desired outcomes, ensuring strategic alignment before work begins. You will review and vet creative briefs for clarity, completeness, and feasibility, and navigate ambiguity with a collaborative, solutions‑oriented approach. You will lead project prioritization by clearly communicating expectations, objectives, timelines, and scope with marketing partners.
• End‑to‑End Project Oversight: You will lead and support all phases of creative development, including kickoff, reviews, feedback management, revisions, pre‑production, productivity & impact reporting through internal data and analytics, and project debriefs. You will serve as a consistent throughline across projects to ensure alignment, continuity, and successful outcomes that support Dexcom’s business priorities. You will proactively track scope changes, surface risks, and elevate off‑brief requests or bottlenecks.
• Relationship Building & Strategic Contribution: You will build strong, trust‑based relationships with internal partners through proactive communication, responsiveness, and the reliable delivery of high‑quality work. You will contribute strategic perspective and recommendations throughout the project lifecycle to enhance outcomes and strengthen partnership. You will regularly lead internal client stakeholder status meetings with the ability to communicate updates on priorities, progress, roadblocks, risks, shifts and dependencies to our internal clients.
• Work Intake, Resourcing & Capacity Management: You will assign and prioritize work across campaigns and launch deliverables, balancing timelines and competing priorities to ensure efficient execution. You will partner with Account Managers and Creative leaders to monitor team bandwidth, optimize utilization, and adjust workloads as needed.
• Process Optimization: You will continuously assess and refine creative workflows to improve efficiency and clarity from initiation through final execution. You will define roles and responsibilities, optimize resource allocation, reduce bottlenecks, and streamline processes to accelerate delivery while maintaining quality.

What makes you successful:

• 5-6+ years of experience within an advertising agency or in‑house creative team in a project or account management or client‑facing role, or a combination of 5-6+ years in a marketing manager plus account manager role.
• Experience and fluency in marketing with an ability to interpret creative briefs, understand how to tie creative execution to business goals and objectives, and develop audience‑prioritized marketing assets.
• Positive, solution‑oriented, collaboration‑first mindset and comfortable navigating ambiguity.
• Fluent in both marketing and creative perspectives, knows when to advocate, challenge assumptions, and push for the right outcome while maintaining strong partnerships and alignment.
• Synthesizes context, feedback, and insights into clear, actionable, and time‑bound direction for peers, leaders, and stakeholders.
• Experience working with project management systems (Asana, Workfront, Monday, ClickUp, Wrike, etc.), working as an account manager and/or building workflows within project management systems.
• Consumer and/or healthcare provider experience to the team.
• Demonstrated success with commercializing products, preferably in medical device or pharmaceuticals.
• Demonstrated success using current project and resource management tools such as workflow software, resource planning, project dashboards, etc.

What you’ll get:

• A front row seat to life changing CGM technology.
• Learn about our brave #dexcomwarriors community.
• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in‑house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry‑leading organization committed to our employees, customers, and the communities we serve.

Travel Required: 5-15%

Experience and Education Requirements:

Typically requires a Bachelor’s degree and a minimum of 5 – 8 years of related experience.

Remote Workplace:

Your location will be a home office; you are not required to live within commuting distance of your assigned Dexcom site (typically 75 miles/120km). If you reside within commuting distance of a Dexcom site (typically 75 miles/120km) a hybrid working environment may be available. Ask about our Flex workplace option.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Dexcom’s AAP may be viewed upon request by contacting Talent Acquisition at [e-mail]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition at [e-mail].

AI in Hiring Notice: We may use AI supported tools to help make our hiring process more efficient, consistent, and accessible for candidates around the world. All hiring decisions are made by people.

Salary: $82,900.00 - $138,100.00 #DexcomUS

Since 1999, Dexcom has simplified and revolutionized diabetes management, positively impacting millions worldwide. At Dexcom, we're more than just a medical device company; we're a collective of visionary thinkers, trailblazers, and problem solvers. Our mission transcends the ordinary. We aim to revolutionize healthcare, one groundbreaking technology at a time.