Associate Account Manager, Commercial Lines

HUB International; Anchorage (AK); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Health benefits

Retirement matching

Life & disability plans

Paid time off

Wellbeing program

Job summary

HUB International in Anchorage, AK is seeking an Associate Account Manager I to support account teams in servicing assigned clients and ensuring accuracy of certificates of insurance, endorsements, and renewals.

You will draft proposals using Word/Excel templates, process certificates, maintain data in the account management system, and deliver high-quality customer service. A high school diploma and a P&C license within 90 days are required; proficiency with EPIC is a plus.

Qualifications

• High School diploma or equivalent is required.
• P&C Insurance Producer License must be obtained within 90 days of start.
• Experience processing certificates of insurance and endorsements is preferred.

Responsibilities

• Draft proposals and summaries using Word/Excel templates.
• Process certificates of insurance for new and existing clients daily.
• Coordinate renewals with Account Managers and Executives.
• Input/maintain data in account management systems and logs.
• Provide quality customer service to clients and team members.

Skills

Customer service

Reading comprehension

Data entry

Communication

Teamwork

Word

Excel

EPIC system

Education

High School diploma or equivalent

P&C Insurance Producer License

Tools

Word

Excel

Outlook

Internet

EPIC

Job description

A path for every ambition.

At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day.

We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them.

Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here.

Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage.

Your ambition has a home here.

THE OPPORTUNITY:

The Associate Account Manager I is responsible for assisting Associate Account Manager IIs, Account Managers I and II, Senior Account Managers and Account Executives with the servicing of assigned accounts in accordance with the practices, policies, and procedures of the Company.

DUTIES & RESPONSIBILITIES:

• Regularly utilize templates and forms (in Word and Excel) to draft proposals, summaries, specs, etc. for clients and staff as needed
• Process certificates of insurance for new and existing clients on daily basis in timely manner and as requested
• Verify that endorsements match certificate request requirements
• Coordinate the certificate renewal needs with Associate Account Manager IIs, Account Managers I and II, Senior Account Managers and Account Executives
• Complete renewal certificates verifying required information (certificate holder lists, endorsements, policy information, etc.); Prepares policies for delivery to clients
• Provide quality customer service to clients, team members and carriers
• Review policies and endorsements for completeness and accuracy
• Communicate with company personnel regarding the client’s needs and/or issues
• Responsible for scanning communications and documents
• Input/maintain data on account management system and ancillary systems as required
• Maintain, track, and submit contractor’s license renewals to L&I through website for certificate accounts
• Prepare certificate logs and certificate binders for renewal
• Maintain certificate files in system of record
• Order loss runs
• Provide in-office General Administration support when needed
• Other reasonable duties as assigned

QUALIFICATIONS:

• High School or equivalent
• P & C Insurance Producer License within 90 Days of Start

KNOWLEDGE / SKILLS / ABILITIES:

• Exceptional customer service skills
• Strong reading comprehension and analysis skills
• Strong data entry skills
• Strong written and oral communication skills
• Strong organization and follow up skills
• Ability to effectively work in a team environment
• Proficient in Word, Excel, Outlook, and internetutilization
• Applied EPIC Agency Management System experience preferred but not required

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• The physical and environmental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

• While performing the duties of this job, the employee is regularly required tosit; use hands, fingers, and talk or hear. The employee must occasionally lift and/or move up to ten pounds. Specific vision abilities required by this job include close vision on computer monitor.

The expected salary range for this position is $28-$30/hr depending on geographical location and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level.

#LI-AM1

What we offer you

We invest in your growth. HUB offers structured training, licensing support, and ongoing development opportunities designed to accelerate your career. Benefits and programs vary based on employment status, role, location, and applicable eligibility requirements.

• Competitive pay with comprehensive health benefits, retirement savings matching, and company-paid life and disability plans
• Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
• A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career

The HUB difference

HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.

Equal Employment Opportunity:

HUB International Limited is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Reasonable Accommodations:

HUB International Limited is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you need a reasonable accommodation to access our career site, complete an application, or participate in any part of the hiring process, please contact the Recruiting Team at [e-mail]. This contact information is for accommodation requests only and should not be used to inquire about the status of an application.

E-Verify:

HUB International Limited participates in E-Verify. Please refer to Our Recruiting Process | Applicant Notices: E-Verify Program for additional information.