Associate Account Manager

Syneos Health, Inc.; Princeton (NJ); Hybrid; USD 125,000 - 135,000; Full time

Benefits offered by this job

Competitive compensation package

Health benefits (Medical, Dental, VIsn

Company match 401k

Flexible PTO and sick time

Job summary

Syneos Health in Princeton, NJ is seeking an Associate Account Manager (AAM) to support strategic account plans and act as a key partner to Key Account Managers. This hybrid role sits in Princeton, with 3-4 days on-site and one day remote, helping manage profiles, contracts, launches and customer engagements.

The AAM will drive adoption, coordinate cross-functional teams, and support GPO contracts across strategic customers while preparing the market for upcoming biosimilar launches and ensuring

Qualifications

• Bachelor's degree is required.
• 3+ years in pharmaceuticals, biologics, biotechnology, specialty pharmacy, healthcare sales support or related roles.
• Experience with biologics, biosimilars, immunology, rheumatology, oncology or specialty products is preferred.
• Experience supporting product launches and market access activities.

Responsibilities

• Develop and maintain detailed account profiles for strategic customers.
• Research organizational structures, decision makers, formulary pathways and competitive dynamics.
• Identify opportunities and barriers impacting biosimilar adoption and growth.
• Provide account intelligence to Corporate Account Managers and leadership.
• Support contract pull-through and launch readiness activities for biosimilars and biologics.
• Coordinate launch planning, customer onboarding and implementation activities.
• Manage communications regarding launch timelines, product availability, contracting and education.
• Organize scheduling, meetings, materials and follow-up actions.

Skills

Account management

Market access

Healthcare sales support

Launch execution

Analytical thinking

Education

Bachelor's degree

Job description

Updated: Yesterday
Location: Princeton, NJ, United States
Job ID:17945

The Associate Account Manager (AAM) is a highly collaborative role responsible for supporting strategic account plans and serving as a key partner to the Key Account Managers. This hybrid role will be based in Princeton, NJ (3-4 days/week) and the remaining day(s) working remotely.

The AAM will be responsible for account profiling, contract pull-through, customer engagement, meeting coordination, GPO award administration, launch readiness activities, and ongoing business support across targeted healthcare accounts. The AAM will play a critical role in preparing the market for upcoming biosimilar launches and ensuring successful implementation of account strategies within community-based/large practice networks, infusion centers, and other strategic customers. Working cross-functionally with Market Access, Sales, Marketing, Operations, Medical Affairs, Trade, and Customer Service teams. The AAM will help drive customer adoption, optimize contract utilization, and deliver a positive customer experience throughout the product lifecycle.

Key Responsibilities:

• Develop and maintain detailed account profiles for community-based/large practice networks, infusion centers, and other strategic customers.
• Research and document organizational structures, buying processes, decision makers, formulary pathways, and competitive dynamics.
• Identify opportunities and barriers impacting biosimilar adoption and account growth.
• Provide account intelligence and actionable insights to Corporate Account Managers and commercial leadership.
• Support implementation and pull-through of commercial and GPO contracts across assigned accounts.
• Support launch readiness activities for upcoming biosimilar and biologic product introductions.
• Assist with account-specific launch planning, customer onboarding, and implementation activities.
• Coordinate customer communications related to launch timelines, product availability, contracting, and educational initiatives.
• Manage scheduling, agendas, materials preparation, meeting logistics, and follow-up actions.

Qualifications:

• Bachelor's degree required.
• 3+ years of experience in pharmaceuticals, biologics, biotechnology, specialty pharmacy, healthcare sales support, account management, market access, or related commercial roles.
• Experience supporting biologics, biosimilars, immunology, rheumatology, oncology, or specialty pharmaceutical products preferred.
• Experience supporting product launches.
• Knowledge of healthcare delivery systems, GPOs, specialty distribution, reimbursement, and market access.
• Knowledge of account profiling, and contract pull-through activities.
• Strong organizational, project management, and analytical skills.
• Ability to manage multiple priorities in a fast-paced launch environment.

The annual base salary for this position ranges from: $125,000 - $135,000. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies and proficiency for the role.

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health?

Our ability to collaborate and problem-solve makes a difference in patients’ lives daily. By joining one of our account management teams, you will partner with industry experts and be empowered to succeed with the support, resources, and autonomy needed to successfully navigate the complex market access landscape. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients Experience the thrill of knowing that your everyday efforts are contributing to improving patients’ lives around the world.

W o r k H e r e M a t t e r s E v e r y w h e r e | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

• competitive compensation package
• Health benefits to include Medical, Dental and Vision
• Company match 401k
• flexible paid time off (PTO) and sick time

Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.

Discover what our more than 29,000 employees already know: work here matters everywhere. We work hard,and smart, all in the name of getting much-needed therapies to thosewho need them most. A career with Syneos Health means your everyday work improvespatients’ lives around the world. Selecting us as an employer secures a career inwhich you’re guaranteed to:

Syneos Health ® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Together we share insights, use the latest technologies and apply advanced business practices to speed our customers’ delivery of important therapies to patients.