Associate, Account Management

Third Bridge Group; New York (NY); On-site; USD 100,000 - 140,000; Full time

Job summary

Third Bridge is seeking an Account Management Associate to drive activation, engagement, and revenue growth for Credit and Public Equity clients in the US. You will own client relationships, lead structured outreach, and help shape advisory opportunities with senior investment professionals.

You will travel quarterly for in-person client visits, manage CRM hygiene, and collaborate with Account and Project Managers to execute growth plans.

Qualifications

• You have experience in a client-facing, quota-bearing, or commercially accountable role with a track record of hitting performance targets in a structured environment.

Responsibilities

• Own activation and engagement KPIs, executing structured outreach cadences to increase transcript usage and expert call volume.
• Proactively uncover opportunities by identifying new expert call alignment to client mandates, and converting trial users into recurring, active users.
• Cultivate robust client relationships through regular strategic meetings and ongoing touchpoints, including traveling quarterly for in-person client visits and business reviews.
• Monitor account health metrics, keeping a close eye on activation, call activity, renewal risk, and revenue contribution.
• Deliver strategic value by preparing targeted expert and transcript recommendations tied to client strategy and market developments.
• Collaborate daily with Account Managers and Project Managers to execute account growth plans while maintaining disciplined CRM hygiene and activity reporting.

Job description

Third Bridge is a leading global research firm established in 2007, with a team of over 1,500 employees worldwide dedicated to fueling decisions with expert insights. We accelerate and enhance decision-making for investors and business leaders by unearthing unique expert insights across multiple sectors, geographies, and topics.

For nearly 20 years, we've helped clients access knowledge on demand from experts, in-person and through our Library covering over 65,000 companies.

Why Join Us?

Want to accelerate your career in a high-accountability, commercial role? If you're commercially driven, motivated by measurable impact, and ready to raise the bar, our Account Management Associate role at Third Bridge could be your next big move.

This is not a passive support role—we're offering real responsibility from day one. You will manage and grow relationships with some of the most sophisticated Credit investors in the US market. As you own activation, engagement, and pipeline momentum, you'll gain unparalleled exposure to how Credit funds actually deploy capital and generate alpha.

You’ll Thrive if You

• Are commercially driven and motivated by measurable outcomes in a fast-paced environment.
• Have the confidence to lead client calls, ask probing commercial questions, and engage directly with Associates, VPs, and investment professionals.
• Are naturally curious about credit markets, investment strategies, and how emerging tech and AI tools are reshaping investment research workflows.
• Are resilient and persistent, energized by high standards and a demonstrated history of hitting performance targets.
• Are highly organized, comfortable working with dashboards and CRM systems, and possess strong follow-through and personal accountability.

What You'll Do

You'll be at the forefront of our client relationships—proactively activating users, driving expert call engagement, and contributing directly to revenue growth within your assigned book of Credit & Public Equity clients.

Day To Day, You'll

• Own activation and engagement KPIs, executing structured outreach cadences to increase transcript usage and expert call volume.
• Proactively uncover opportunities by identifying new expert call alignment to client mandates, and converting trial users into recurring, active users.
• Cultivate robust client relationships through regular strategic meetings and ongoing touchpoints, including traveling quarterly for in-person client visits and business reviews.
• Monitor account health metrics, keeping a close eye on activation, call activity, renewal risk, and revenue contribution.
• Deliver strategic value by preparing targeted expert and transcript recommendations tied to client strategy and market developments.
• Collaborate daily with Account Managers and Project Managers to execute account growth plans while maintaining disciplined CRM hygiene and activity reporting.

What You'll Gain

• Commercial edge: Advanced relationship-building, account management, and strategic growth skills in a quota-bearing environment.
• Client exposure: Direct engagement with leading minds in the US Credit & Public Equity markets.
• Industry expertise: Deep understanding of credit investing, alpha generation, and how technology drives modern investment research.
• Continuous growth: A $1,150 annual Personal Development Allowance to invest in your skills and career trajectory.

What We're Looking For

You have experience in a client-facing, quota-bearing, or commercially accountable role with a track record of hitting performance targets in a structured environment. You are an intellectually curious, highly organized, and strong verbal communicator who operates with urgency and is ready to step up and drive growth.

Salary And Benefits

• Total first-year compensation is expected to be $100,000 to $140,000 (based on average-high performance). This is inclusive of a base salary range of $75,000 to $80,000 plus an uncapped performance commission.
• Enjoy comprehensive benefits including health, dental, vision, 401K matching, and more.
• Appreciate good work-life balance with 15+ vacation days, flex days, and work from anywhere for one month per year.
• Be part of our engaging culture with social events, professional development, and a dynamic, supportive team.

Third Bridge values your trust and is committed to the responsible management, use, and protection of personal information. By submitting a Third Bridge job application, I hereby provide Third Bridge (including Third Bridge's affiliates and relevant third-party suppliers) with my consent to collect, store and process my personal information for the purpose of recruitment administration, as well as to share such personal information with third parties for the same purpose, in accordance with the Candidate Privacy Notice.

We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer.