Associate

United-Skates-of-America-and-Affiliated-Rinks; Lincoln Park (MI); On-site; USD 17,220 - 19,286; Part time

Benefits offered by this job

401(k)

Company parties

Free uniforms

Job summary

United Skates of America is looking for an Associate for a part-time role in Lincoln Park, Michigan. This position requires 20-25 hours per week with a pay range of $12.50–$14.00 per hour based on experience. Responsibilities include creating a friendly environment for guests, operating the cash register, ensuring safety, and maintaining cleanliness. Flexible scheduling is available, including nights and weekends. Ideal candidates will have excellent customer service skills and be team-oriented.

Qualifications

• Create a clean, fun, friendly, and safe experience for every guest.
• Operate the cash register accurately and provide correct change.
• Deliver excellent customer service using positive engagement.

Responsibilities

• Ensure adult skaters sign a waiver card upon entry.
• Communicate skate rental policies and pricing effectively.
• Maintain cleanliness of assigned areas and kitchen equipment.

Skills

Customer service

Cash handling

Communication skills

Attention to detail

Job description

Benefits:

• 401(k)
• Company parties
• Free uniforms

Associate – Part-Time Position

Key Responsibilities:

• Create a Clean, Fun, Friendly, and Safe experience for every guest.
• Operate the cash register accurately, including providing correct change.
• Deliver excellent customer service using Eyes, Teeth (smiles), and Tone throughout every interaction.
• Ensure all adult skaters sign a waiver card upon entry.
• Understand and communicate skate rental policies, pricing, and how to verify personal skates brought into the facility.
• Be knowledgeable about current session times, admission and café prices, promotions, coupons, and help sell items from the glow and candy carts.
• Keep assigned areas clean, organized, and well-maintained.
• Properly clean and operate kitchen equipment and prepare food as required.
• Know and diplomatically enforce facility rules.
• Help ensure the safety of skaters by preventing accidents and inspecting skate rentals before and after use.
• Work closely with the Session Manager, other team members, and DJ to address any issues or concerns during sessions.
• Follow all incident procedures and be ready to document any incidents with accuracy and detail.
• Encourage guests to sign up for birthday cards and email updates.
• Be flexible and willing to assist in other roles or departments as needed.

Position Details:

• Flexible scheduling available, including evenings and weekends.
• Part-time role: 20–25 hours per week.
• Pay range: $12.50–$14.00 per hour, based on experience and availability.