You’re excited about this opportunity because you will...
Responsibilities
- In partnership with the General Manager, ensure store meets or exceeds sales and contest goals. Meet payroll goals based on current trends.
- Prioritize, plan, and adjust schedules and daily agendas to meet business goals. Hold team accountable to achieving goals. In partnership with the General Manager, recruit, interview, and select qualified candidates to build a talent pipeline to achieve current and future business goals.
- Train and motivate all associates through ongoing programs in sales, customer service, and product knowledge.
- Develop associates to assume increased levels of responsibility.
- Assess performance and provide ongoing feedback; complete and deliver performance appraisals and development plans. Ensure team provides an exceptional customer experience in the store to achieve World Class Service standards.
- Maintain presence through effective floor management and ensure staff coverage in all areas of the store.
- Maintain a safe work environment and ensure ongoing safety training and awareness.
- Ensure store standards are met and maintained, i.e., visuals, cleanliness, signage, safety, etc.
- In partnership with the General Manager, manage store-operating procedures (i.e., inventory levels and cash control) to minimize store losses.
- Responsible for ensuring the store meets company guidelines in opening and closing.
- In partnership with the General Manager, monitor company assets through accurate inventory procedures.
- Ensure associates comply with all Company policies and procedures.
- Create and maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy.
- Monitor assets through accurate inventory management procedures.
Why You’ll Love Working Here
- We’re a successful, fast‑growing company with an entrepreneurial vibe.
- A technologically and data‑driven business.
- Competitive salaries and comprehensive health benefits.
- We’re at the forefront of tech and retail, redefining technology for the next generation.
- We’re passionate about our internal and external clients and live/breathe the client experience.
- We get to be creative daily.
- A smart, experienced leadership team that wants to do it right and is open to new ideas.
- We believe in autonomy and reward taking initiative.
Qualifications
- 2-3 years management experience. Specialty retail preferred.
- Proven ability to manage staff to meet and exceed sales, while meeting payroll goals.
- Proven ability to identify top talent and train/develop/retain great people.
- Proven ability to think through complex issues and allocate time to execute multiple tasks and changing priorities.
- Effective communication, organization and leadership skills.
- Proven ability to motivate and influence others through personal actions and examples.
- Proven ability to achieve results both independently and through others by fostering a spirit of teamwork and cooperation.
Physical Requirements
- Ability to be mobile on the sales floor for extended periods of time.
- Ability to operate POS system.
- Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques.
Benefits
- A generous discount on all Williams Sonoma Inc. brands through multiple shopping channels.
- A 401(k) plan and other investment opportunities.
- Paid vacations, holidays and other time‑off programs.
- Health benefits, including health, dental and vision insurance; health and dependent care tax‑free spending accounts; medical, family and bereavement leave; same‑sex domestic partner benefits; short‑ and long‑term disability programs; life and travel insurance; an employee assistance program.
- A wellness program that supports your physical, financial and emotional health.
- In‑person and online learning opportunities through WSI University.
- Cross‑brand and cross‑function career opportunities.
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment‑based immigration).
This role is not eligible for relocation assistance.
Williams‑Sonoma, Inc. is an Equal Opportunity Employer. Williams‑Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.