Assoc Dir, Machine Learning

IQVIA; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

IQVIA is seeking an Engagement Lead / Associate Director, IT to own end-to-end delivery of AI/ML initiatives, align technology with product strategy, and lead a distributed engineering team across the globe.

You will supervise architecture, microservices, and cloud deployments, ensuring modular, configurable, service-based implementations while driving SAFe-aligned delivery and stakeholder communication.

Qualifications

• Hands-on software development with system architecture focus.
• Strong background in application development and microservices architecture.
• Exposure to AI technologies (ML, NLP, OCR) and end-to-end delivery.
• Knowledge of Git, Jira; cloud hosting (Azure or AWS) is a plus.
• Deep understanding of SDLC and Agile principles; SAFe experience is beneficial.

Responsibilities

• Deliver accountability and ownership for AI/ML initiatives end-to-end.
• Define and contribute to product strategy and roadmap from a technology perspective.
• Lead engineering to build products per specs and best practices on time.
• Plan releases and sprints with product owners and scrum teams; commit to teams.
• Educate stakeholders on capabilities, best practices, and engineering management.

Skills

Software architecture

Microservices

AI technologies

Git

Jira

Cloud platforms

SAFe Agile

Leadership

English proficiency

Global delivery

Tools

Kubernetes

Docker

Job description

ROLE – Engagement Lead | Associate Director, IT

RESPONSIBILITIES

• Delivery accountability and implementation ownership of IQVIA’s AI ML based initiatives end to end.
• Establish a strong understanding of product strategy and roadmap in working with Product management lead and contribute to roadmap from technology enable capabilities standpoint
• Responsible for providing technology leadership to engineering team to ensure product gets built based on defined specifications and industry best practices in a timely manner
• Work with product owner, scrum masters and the scrum team do release and sprint planning and provide team commitments accordingly.
• Act as a technology SME and educate internal and in many cases external users about product capabilities, best practices in technology and software engineering management
• Responsible to ensure product is built in a modular, configurable and in a service based implementation model.
• Accountable for solution oversight on the project covering functional as well as non-functional requirements of the project.
• Oversee design, engineering, testing and product release. Provide technology leadership in terms of making a feature release decision and provide hands on leadership to resolve post release issues as needed.
• Ownership of collecting and help analyzing product KPIs.
• Work with Support team to put right product monitoring and hypercare + support model
• Work with Product manager to plan future incremental releases, new minimum viable products and manage global roll out of product features
• Accountable for adherence to all SDLC and project governance mode followed within RDS IT wrt project scoping, feasibility, estimation, change control, gate reviews and delivery of the final release.
• Accountable for identifying skill sets needed for project implementation in collaboration with the demand function.
• Accountable for liaising with the resource management team to obtain resources with the requisite skill sets for project implementation.
• Accountable for managing any delivery related escalations
• Accountable for preservation and enhancement of product/business-line specific domain knowledge.
• Responsible for functional people management of a team of domain aligned roles like Delivery Project Managers, Architects, System/Data Analysts, Developers and Testers
• Accountable for project performance reporting – status, change/s, metrics, risk, issues and dependency management to relevant stakeholders

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• Hands on experience on the software development practice with larger exposure to system architecture.
• Strong Application development background and microservices architecture
• Exposure to one or more of the AI technologies such as ML, NLP and OCR and strong end to end delivery background
• Require knowledge of GITLAB, JIRA, Kubernetees, Dockers
• Exposure to cloud hosting such as AZURE or AWS is added advantage
• Deep knowledge of Software Development Life Cycle & Agile Principles
• In-depth understanding of Software Engineering principles
• Hands‑on experience of running large delivery projects in a global industrialized software delivery environment (Agile and SAFe) is good to have.
• Experience with Clinical domain
• Excellent communication and interpersonal skills, including good command of English language
• Strong leadership skills with proven ability to lead a virtual team in a matrix structure
• Innovative and strategic thinking capability
• Excellent negotiation and influencing skillsAbility to establish and maintain effective working relationships with coworkers, managers and stakeholders.
• Ability to learn quickly and adapt to new environments
• Good problem-solving skills
• Being sensitive to different cultures and ability to work globally

PHYSICAL REQUIREMENTS

• Extensive use of keyboard and mouse requiring repetitive motion of fingers and wrists
• Regular sitting for extended periods of time
• Frequent use of telephone, virtual meetings and face-to-face communication requiring accurate perception of speech

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.