Assoc AI Engineering (Cloud Security Automation) Intern

ServiceNow; Santa Clara (CA); On-site; USD 57,000 - 81,000; Full time

Benefits offered by this job

Health plans

401(k) Plan with company match

Employee stock purchase plan (ESPP)

Flexible time away

Family leave programs

Job summary

ServiceNow is seeking a Security Intern in Santa Clara for hands-on security projects and real-world experience within a growing security team. You will work across multiple Security groups, learn ServiceNow’s platform, and gain exposure to incidents, due diligence, and RFP responses.

This internship offers mentorship, networking with leaders, and potential escalation to a full-time role upon completion. As a student in the final year, you will apply AI awareness, strengthen security

Qualifications

• Enrolled in an accredited university, working on a Bachelor's degree in Computer Science or related field and graduating December 2027 or later.
• Experience leveraging AI to improve work processes, decision-making, or problem-solving.
• IT/Security coursework with basic networking and OS understanding.
• Demonstrated strong written and oral communication skills.

Responsibilities

• Deliver real-world results on Security assignments, including assisting with security incidents.
• Augment education with real-world security work experience.
• Support Sales team in Pre and Post Sales efforts.
• Answer security due diligence and RFP questionnaires.
• Gain well-rounded experience to prepare for a career in Security.
• Potentially secure a full-time role after internship.

Skills

Strong analytical skills

Attention to detail

Excellent written and verbal comunicat

Interest in Security career

Ability to learn quickly

Education

Bachelor's degree in Computer Science or related field

Job description

Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Job Description

Who we are

Imagine your work day dominated less by emails and spreadsheets and more time given back to you to do your actual job. At ServiceNow, we are making work life more lifelike and changing the way the biggest companies in the world are doing business.

Our technology helps structure and automate the flow of work to streamline the delivery of services across the modern enterprise so that individuals can have everything they need within their fingertips, just like they do in real life.

Why work @ ServiceNow?

Here’s what our former interns have to say about working at ServiceNow:

• I was really glad to have a lot of proper, important work directed my way rather than a bunch of busywork and leftover tasks
• A great positive work environment. Everyone is always willing to help out when I have a question.
• I have been able to contribute to my team in a way that doesn’t just feel like I’m doing busy work, but that I’ve been helping make a real impact on the company.
• I have always said the best aspect of ServiceNow is the people, and that has continued to be true in every department and every team with which I have had the privilege to work with.

Your Team

ServiceNow has a large and highly skilled security team located at multiple sites globally and as part of a rapidly growing organization ServiceNow is looking to recruit students in their final year of education (college or university) to a Security Intern position within Field Security. This role is an opportunity to gain real-world experience and work across multiple Security teams, which are growing rapidly, while finishing up your degrees. This is also an opportunity to learn ServiceNow’s platform, one of the fastest growing SaaS services amongst large enterprises.

What You'll Be Doing

• Deliver real-world results on Security assignments, including helping handle incoming security incidents
• Augment your education with real world work in Security
• Ensure Sales Team is supported in Pre and Post Sales efforts
• Answer security due diligence and RFP questionnaires
• Earn well-rounded experience to prepare for a career in the Security industry
• Have opportunities to showcase accomplishments internally
• Networking with other interns, mentors, and employees
• Have the potential for a full-time role at ServiceNow at the end of the internship
• Attend / Participate in discussions with & presentations by Security leaders and ServiceNow experts

Qualifications

Who You Are

• Currently enrolled in an accredited university, working on a Bachelor's degree in Computer Science, or related field and graduating December 2027, or later.
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• Some IT/Security course work completed, including a basic understand of networks and operating systems
• Strong analytical skills
• High attention to detail
• Demonstrated well-developed written and oral communication skills
• Candidates with some customer experience
• Have a strong desire to build a career in Security
• Have a strong aptitude for learning
• Are flexible and open-minded about learning about larger Security organizations
• Approach problems and projects with a high level of professionalism, objectivity, and has an open mind to new ideas and solutions
• Have execution drive and can adhere to deadlines as determined by senior team members
• Maintain and promote a strong safety culture and follow all safety policies, procedures, and regulations
• Are enthusiastic about Security and the future of Security to protect Companies, Customers, and Employees

For positions in this location, we offer a base pay of $50.12, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [e-mail] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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