Assistant Vice President, Learning & Development - Facilitation

LPL Financial LLC; Fort Mill (SC); On-site; USD 100,000 - 167,000; Full time

Benefits offered by this job

401K matching

Health benefits

Employee stock options

Paid time off

Volunteer time off

Job summary

LPL Financial Holdings Inc. invites you to join as Assistant Vice President, Learning & Development in Fort Mill. You’ll lead the facilitation function, ensure delivery excellence, and align learning experiences to onboarding, upskilling, and transformation initiatives.

You will manage facilitators, drive standards, coach talent, and partner across product, operations, and HR to optimize capacity, tooling, and learner outcomes using data and AI-enabled insights.

Qualifications

• 10-15 years of progressive experience in learning and development, facilitation, learning operations, enablement, or related function.
• 5+ years of people-management experience.
• Bachelor’s degree or equivalent business experience in learning and development, education, business, communications, operations, organizational development, or related field.

Responsibilities

• Lead the facilitation operating model, including delivery standards, facilitator readiness, learner outcomes, capacity planning, and execution quality.
• Support learning operations, including demand intake, prioritization, scheduling, facilitator assignment, coverage planning, communications, logistics, and issue resolution.
• Collaborate with workforce management and stakeholders for scheduling and use resource management and reporting tools to balance demand, facilitator skills, capacity, utilization, and delivery risk across programs and modalities.
• Drive certification, observation, calibration, and coaching practices that improve facilitator capability and learner outcomes.
• Provide direct people leadership to facilitators, including coaching, performance management, talent development, recognition, and accountability.

Skills

People leadership

Learning operations

Facilitation leadership

Stakeholder management

Executive communication

Data AI fluency

Capacity planning

Learning technology

Education

Bachelor’s degree or equivalent in L&D/related field

Job description

Lead with Purpose, Unlock Your Team’s PassionAt LPL, people leaders hold the key to the employee experience — shaping culture, driving performance, and guiding individuals to new heights. Because when that happens, we all win – clients, LPL, and most importantly our, employees.If you're ready to lead with intention and discover what’s possible, LPL Financial invites you to apply today.Job Overview:As an Assistant Vice President in Learning & Development, you will lead the facilitation function with accountability for people leadership, delivery quality, learner readiness, capacity planning, and execution across key business priorities. This role ensures learning experiences are effective, consistent, and aligned to business needs across onboarding, upskilling, reskilling, product launches, process changes, and transformation initiatives.This leader will manage facilitation talent, strengthen delivery standards, build facilitator capability, and ensure resources are aligned to the highest-priority work. The role requires strong business partnership, operational discipline, executive communication, and the ability to use data, AI, and learning technology to improve decision-making, efficiency, and learner outcomes.ResponsibilitiesLead the facilitation operating model, including delivery standards, facilitator readiness, learner outcomes, capacity planning, and execution quality.Support learning operations, including demand intake, prioritization, scheduling, facilitator assignment, coverage planning, communications, logistics, and issue resolution.Collaborate with workforce management and stakeholders for scheduling and use resource management and reporting tools to balance demand, facilitator skills, capacity, utilization, and delivery risk across programs and modalities.Implement and sustain standards for facilitator readiness, technical mastery, session preparation, learner engagement, accessibility, delivery quality, and follow-through.Drive certification, observation, calibration, and coaching practices that improve facilitator capability and learner outcomes.Provide direct people leadership to facilitators, including coaching, performance management, talent development, recognition, and accountability.Partner with business, product, operations, learning design, and other stakeholders to clarify performance needs, align delivery commitments, manage tradeoffs, and ensure content and facilitator readiness.Communicate priorities, capacity constraints, risks, dependencies, and recommendations with clarity and credibility, including with senior and executive stakeholders.Use data, reporting, forecasting tools, AI, and learning technology to assess capacity, monitor performance, identify risks, and improve facilitation effectiveness.Role-model agility, ownership, sound judgment, and continuous improvement in a fast-paced environment; facilitate high-visibility virtual or in-person sessions when business needs require.What are we looking for?We’re looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.Requirements:Bachelor’s degree or equivalent business experience in learning and development, education, business, communications, operations, organizational development, or related field. 10-15 years of progressive experience in learning and development, facilitation, learning operations, enablement, or a related function.5+ years of people-management experience.Core CompetenciesStrong people leadership, including the ability to coach, develop, differentiate performance, and make timely talent decisions.Learning operations expertise, including scheduling, capacity planning, resource optimization, governance, and reliable execution.Facilitation leadership expertise across in-person, virtual, blended, and applied learning environments.Business acumen with the ability to connect learning delivery to workforce readiness, client/advisor experience, operational performance, and business outcomes.Strong stakeholder management, consulting, influence, and executive communication skills, including the confidence to escalate concerns and recommend tradeoffs.Highly adaptable and resourceful, with the ability to redeploy people, shift priorities, and maintain quality amid ambiguity and rapid change.Data, AI, and learning technology fluency, with sound judgment regarding accuracy, privacy, human review, and responsible adoption.High problem-solving, critical-thinking, change-leadership, and continuous-improvement capability.Pay Range:$100,013.00 - $166,757.00Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!Company Overview:LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace(6) , LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. For further information about LPL, please visit www.lpl.com.At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.For further information about LPL, please visit www.lpl.com.Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.Information on Interviews:LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card. Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at [phone].EAC 5.19.26