Assistant Unit Manager 1

Mitra QSR; Clifton Heights (Delaware County); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health Care and Wellness Programs

401k with Company Match

Tuition-Free Degree

Employee Discounts

Bonus Eligibility

Paid Time Off

Job summary

Mitra QSR is seeking an Assistant Unit Manager in Clifton Heights to partner with the Restaurant General Manager in overseeing daily operations. Your role will focus on fostering a positive workplace, managing team performance, and ensuring excellent customer service.

Ideal candidates will have at least 1 year of management experience and a passion for developing talent within a fast-paced environment. Enjoy competitive benefits, including tuition-free degrees and health care programs.

Qualifications

• 1 year management experience preferred.
• Must be at least 18 years old with valid U.S. ID.
• Must pass a criminal background check and be able to manage minors.

Responsibilities

• Oversee day-to-day operations and nurture your team.
• Ensure clean, efficient restaurant operations.
• Maintain high standards for cleanliness and equipment.

Skills

Customer Service Focused

Financial Acumen

Mentor and Coach

Ownership Mindset

Servant Leader

Learner Mindset

Job description

HIRING ASSISTANT UNIT MANAGER LEVELS 1 - 2 - 3 (Level based on experience and will be determined during Interview)

Yum Brands, a leader in the industry, owns nearly 60,000 restaurants globally, including over 30,000 KFC locations worldwide, along with Taco Bell, Pizza Hut, and The Habit Burger Grill. As the world's largest restaurant company, Yum! Brands opens a new restaurant approximately every two hours. Mitra QSR is one of the largest KFC franchise organizations in the country.

WHY JOIN US?

• Family-Oriented Company Culture
• Great Working Hours (No breakfast and typical restaurant close by 11pm)
• Employee Recognition Programs
• Community Involvement Opportunities
• Competitive Compensation and Benefits
• Competitive Wages
• Bonus Eligibility
• Paid Time Off
• 401k with Company Match
• Health Care and Wellness Programs
• Employee Discounts
• Education and Career Advancement Opportunities
• KFC Scholarships: Employees can apply for scholarships up to $20,000 for college or trade school
• Tuition-Free Degree: KFC employees can obtain a tuition‑free degree fully funded by the KFC Foundation

JOB SUMMARY

As an Assistant Unit Manager at Mitra QSR, you will partner with the Restaurant General Manager and help oversee three key areas of our business:

• Our Employees: You will oversee day‑to‑day operations, nurture, grow, and retain your team, and build a culture of excellent customer service.
• Our Customers: Your team will take pride in delivering great food with a smile, served quickly in a clean restaurant. As a Quick Service Restaurant (QSR), speed and quality are our priorities.
• Our Restaurants: Maintain high standards for cleanliness, equipment, and overall operations to ensure a safe and efficient environment.

ROLE EXPECTATIONS

• Create a Positive Environment: Foster a positive and collaborative workplace where everyone feels valued.
• Mentor and Inspire: Partner with the Restaurant General Manager and inspire your team to ensure customers get the best service.
• Deliver Great Service: Ensure guests have great experiences with friendly service, cleanliness, and quality food.
• Maintain Standards: Keep the restaurant clean and well‑maintained, including equipment and overall operations.
• Manage Finances: Partner with the Restaurant General Manager and manage the restaurant's Profit and Loss (P&L) statement.
• Ensure Compliance: Follow all laws and regulations and adhere to Brands/Mitra standards and policies.

SKILLS AND QUALIFICATIONS

• Servant Leader: Success depends on the team's success.
• Mentor and Coach: Effectively mentors and coaches team members.
• Learner Mindset: Enjoys learning and improving processes.
• Customer Service Focused: Prioritizes delivering excellent customer service and great products.
• Financial Acumen: Basic understanding of restaurant finances.
• Ownership Mindset: Partner with the Restaurant General Manager and take responsibility for business outcomes.

REQUIREMENTS

• 1 year management experience preferred.
• Must be at least 18 years old with valid U.S. ID.
• Must pass a criminal background check and be able to manage minors.
• Must be flexible with work hours, including weekends and holidays, to meet business needs.
• Ability to stand for lengthy periods and lift up to twenty‑five pounds.
• Be willing to have fun and be part of the Mitra culture.