Assistant TLC Leader- Baltimore, MD

TireHub Career; Baltimore (MD); On-site; USD 75,000 - 110,000; Full time

Job summary

The TireHub Assistant TLC Leader oversees facilities operations, focusing on safety and customer service, and manages inbound/outbound product flow. The role protects assets and enforces corporate policies, with leadership in the absence of the TLC Manager.

Candidates will drive strategy, KPI analytics, and day-to-day warehouse performance, ensuring a fast, reliable operation in a dynamic environment.

Qualifications

• Minimum 5 years of experience in operations and warehouse management.
• Experience with KPI management and reporting.
• Supervisor or management experience.
• Bachelor’s degree in operations/supply chain or related field; MBA preferred.

Responsibilities

• Manage all aspects of the facilities operations, including back shop operations.
• Oversee inbound and outbound flow of products with focus on safety and service.
• Maintain a safe, clean working environment and protect company assets.
• Ensure adherence to corporate policies and procedures and lead in the absence of TLC Manager.
• Execute strategic plans, drive operational metrics, and foster continuous improvement.

Skills

Warehouse management

KPI management

Supervisor/management

Project management

Education

Bachelor’s degree in operations/supply chain or related field

Job description

The Assistant TLC Leader’s primary responsibility is to manage all aspects of the facilities operations. This position manages the inbound and outbound flow of products with a focus on safety and customer service.

The Assistant TLC Leader ensures that all assets are properly protected while the distribution center maintains a safe, clean working environment. This position ensures company assets are properly protected and that all corporate operational policies and procedures are adhered to.

The individual must exhibit the following core TireHub commitments:

• Approachable - If a company could smile, we would. Instead we rely on our people to show it. We care about eachotherand our customersbecause we know business only gets done right when people respect each other and value relationships.
• Adventurous - WhatTireHubis set up to do isintentionallyoutrageous. So, we readily embracechallengeswith the courage to introduce new ideas and the ambition to build something unique.
• Relentless - We tackle our work with energy. We deliver on our commitments withenthusiasm. And we don't give up until we get to the end.
• Speedy - Speed is the currency in the tire industry. When we commit toa job, we get the job done – and we do it fast.

Role Specifics:

• This position manages all aspects of the facilities “back shop” operations,
• This position manages the flow of inbound and out bound products,
• This position maintains a safe, clean working environment,
• This position ensures company assets are properly protected
• This position e nsures adherence to all corporate operational policies and procedures
• This position a cts as TLC Manager in his/her absence
• This position o pens/ closes facility as required
• This position will perform additional responsibilities as requested

• Strategy Execution: Leads the execution of the strategic plans to achieve strategic priorities. Prioritizes and executes on the things they can control: Growing Shipments, Product Availability and Delivery, Sound Economics. Understands and translates strategic plans into tactical actions for direct reports. Finds and fixes “broken windows.” Takes ownership of success or failure. Keeps promises to fellow Hubbers. Understand and manages change.
• Financial Management: Demonstrates business and financial acumen relative to position. Proficient in analytics and data insights. Makes business decisions based on data. Adds marginal value, but only in revenue or costs, never both. Takes actions to improve mix of business and drives down expenses.
• Drives Results: Consistently achieves results personally, even under tough circumstances. Team achieves, but rarely exceeds goals. Holds teams accountable for results, good and bad. Facilitates a say “Yes” mentality in span of control. Identifies, records, and tracks useful measures and uses them to manage the performance of the team and individual Hubbers. Provides initial and ongoing training to teams. Does not accept mediocrity.
• Customer Focus: Understands and develops relationships with customers to take advantage of Actionable “Yes” moments. Delivers customer-centric solutions. Keeps promises to our customers. Leads team that delivers exceptional service.
• Optimizes Work Processes: Knows the most effective and efficient processes to get things done. Does not consistently do them. Is not satisfied with the status quo but isn't always sure how things can improve. Focuses on continuous improvement. Requires safe work practices.
• Drives Culture: Understands words matter, and uses language tied to our Mission, Vision, Promise & Hubber Commitments. Drives understanding of mission and vision in Direct Reports. Develops direct reports so that they internalize the TireHub culture. Holds people accountable to our commitments. Ensures direct reports understand how they contribute directly to Mission & Vision attainment.
• Cares for Hubbers: Understands “people get things done.” Builds team that usually achieves common goals. Makes employments decision such as selection, development, promotion and retention, so that people with the right values, beliefs, knowledge & skills are working in the right jobs. Holds everyone accountable. There is some turnover on the team, but it is lower than the average. Direct Reports understand how they contribute to the TireHub Mission and Vision
• Collaborates : Continuously seeks input, guidance and understanding from appropriate functional leadership (IT/Fin/HR/Ops/Sales). Owns & drives cooperation, collaboration and flexibility in working with others. Contributes as a team member. Manages conflict.
• Communicates: Seeks clarity until they believe in the mission. Develops and delivers communications that convey a clear understanding of the unique needs of different audiences. Owns the message of any communication and does not "pass the buck." Accepts and acts on facts, not feeling. Effectively communicates down and up in the organization. Communicates quickly and doesn’t wait on a solution to communicate an issue. Knows what’s broken, not working, and can be improved.

Experience:

• Minimum of 5 years of applicable work experiences with a heavy focus on operations and warehouse management
• Experience with KPI management
• Supervisor or management experience
• Bachelor’s degree in operations/supply chain or equivalent field, MBA or equivalent graduate degree preferred

Knowledge, Skills, and Abilities

• Demonstrated track record of effectively managing projects and teams
• Process improvement experience
• Experience driving day-to-day operations within a warehouse environment
• Logistics excellence

Qualifications

Skills

Preferred

Record of managing projects & teams Expert

Process improvement experience Expert

Leading daily operations in warehouse Expert

Expert

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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