Assistant Team Leader (ATL) Full-Time

Goodwill Industries of the Palm Beaches & Treasure Coast; West Palm Beach (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Life Insurance

401K Match

Paid Time Off

Store Discount

Teladoc

Life Coach

Training & Development

Education Assistance

Wellness Program

Job summary

Goodwill Industries-Manasota, Inc. is seeking an Assistant Team Leader to support daily operations at a Goodwill retail location in Florida.

You will assist with staffing, training, scheduling, and ensuring smooth store operations aligned with the organization's mission. Responsibilities include helping hire and supervise team members, overseeing cash handling and inventory, promoting exceptional customer service, ensuring safety and compliance, and supporting reports and loss prevention.

Qualifications

• Two years of management/supervisory experience in retail.
• High School Diploma or GED.
• Strong leadership and communication skills.
• Reliable transportation.

Responsibilities

• Assist Store Manager with hiring, training, and supervising team members.
• Help manage daily store operations, including scheduling, cash handling, and inventory.
• Promote exceptional customer service and uphold safety and compliance standards.
• Ensure proper handling of donations and maintain a clean, organized, and safe environment.
• Monitor store performance and assist with reports, budgets, and loss prevention.

Skills

Leadership

Interpersonal skills

Communication

Computer skills

Education

Diploma/GED

Job description

Goodwill Industries-Manasota, Inc. (comprising Goodwill Manasota and Goodwill Palm Beaches & Treasure Coast), a leading 501(c)(3) nonprofit dedicated to Changing Lives Through the Power of Work, proudly serves 11 counties on the east and west coasts of Florida. Goodwill's mission-integrated social enterprise transforms community donations into opportunities — providing training, resources, and support through our programs and strong local collaborations to help individuals obtain employment and build skills.

As an ATL (Assistant Team Leader), you’ll support the daily operations of a Goodwill retail location while helping create a positive and inclusive environment for both team members and customers. You’ll assist with staffing, training, scheduling, and ensuring smooth store operations that align with Goodwill’s mission and Core Values.

What You’ll Do:

• Support the Store Manager in hiring, training, and supervising team members.
• Help manage daily store operations, including scheduling, cash handling, and inventory.
• Promote exceptional customer service and uphold Goodwill’s safety and compliance standards.
• Ensure proper handling of donations and maintain a clean, organized, and safe environment.
• Monitor store performance and assist with reports, budgets, and loss prevention.

What You Need:

• Minimum of two years of management/supervisory experience in a business (retail) setting preferred.
• High School Diploma or GED required.
• Strong leadership, interpersonal, and verbal and written communication skills.
• Basic computer skills.
• Must have a reliable means of transportation.

Physical Requirements:

• Able to bend, reach and stand for extensive periods of time and lift up to (40) forty pounds. May be required to lift heavier goods/items with the assistance of another team member.
• Able to perform tasks that require repetitive motion, i.e., tagging or hanging clothes. Manual dexterity is required.

What You Get:

• Employer Paid Life Insurance
• 401K Retirement Plan with an Employer Match
• Paid Time Off
• 25% Store Discount
• Teladoc copays covered by Goodwill
• Access to a Life Coach
• Training and Development Opportunities
• Education Assistance and Incentives
• Comprehensive Wellness Program with Incentives