Assistant Supervisor - Parkchester

YAI; New York (NY); On-site; USD 26,253 - 37,391; Full time

Benefits offered by this job

DailyPay available

Tuition reimbursement

Medical and dental insurance

403(b) retirement with matching contributions

Paid vacation and sick time

Job summary

YAI in New York seeks an Assistant Supervisor to lead a direct care team, ensuring the health and safety of individuals with disabilities in various settings. This role includes administrative responsibilities such as scheduling, training, and supervision of staff.

A passion for supporting individuals in achieving their goals is essential. Candidates must have a Bachelor’s degree in Human Services or related fields and strong communication skills. The position offers a competitive hourly wage of $23.10 across a full-time schedule.

Qualifications

• Bachelor's degree required with experience in human services.
• Ability to lead and direct staff effectively.
• Excellent communication skills for documenting services.

Responsibilities

• Lead the direct care team as Assistant Supervisor.
• Ensure health, wellness, and safety by providing supervision.
• Assist with administrative support including scheduling.

Skills

Leadership

Communication

Crisis intervention

Time management

Empathy

Education

Bachelor’s degree in Human Services or related field

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

If you are a current YAI employee, please click this link to apply through your Workday account.

About The Position

Assistant Supervisors serve as lead members of the direct care team, providing similar day-to-day functions as Direct Support Professionals (DSPs) but with administrative responsibilities including training, scheduling, systems management, and in some cases, directly supervising other DSPs. Depending on the supports needed, Assistant Supervisors may work in a person’s home, in their family’s home, in a YAI residence, at a day habilitation center, or out in the community.

YAI's Mission

Working at YAI means effecting real change in people’s lives. It means going home at the end of the day knowing you have helped someone accomplish a goal. If you want a career supporting others, creatively finding solutions to life’s challenges, and building a more inclusive community, YAI is the place for you.

Program (Residential)

• East Tremont IRA

Location

• Bronx - 3112 East Tremont Ave

Schedule (Full time)

• Tues‑Fri; 3pm ‑ 11pm
• Sat; 11am ‑ 7pm

Key/Essential Functions & Responsibilities

• Performs all duties of a Direct Support Professional (DSP 1‑3) to ensure the overall supervision, protection and care of persons supported in the assigned program, assisting in maximizing strengths, interests, and abilities while upholding personal rights and facilitating social, community connections.
• Ensures health, wellness and safety by providing appropriate supervision and taking the lead during crisis situations, deescalating environmental issues, demonstrating OPWDD Core Competencies, and directing DSPs while adhering to applicable policies, procedures, and regulations.
• Ensures implementation of person‑centered, individualized plans following levels of supervision and safeguards, including protective oversight (IPOPs), Behavior Support Plans (BSPs), Staff Action or Life Plans, modeling and training staff on the plans’ intentions, interventions and goals.
• Models professionalism at all times by maintaining strong allegiance to the persons supported, proactively prioritizing and completing regular duties with limited direction while accepting changes to assignments, programs and service delivery settings, and approaching others positively, supportively and courteously.
• Assists Program Supervisor with staffing and coverage for the assigned program, including entering and modifying schedules in electronic systems to maintain minimum coverage by qualified staff; assists with securing coverage for shifts considering scheduled time off, unscheduled absences, operational needs, and escalates staffing concerns to supervisor.
• Assists Program Supervisor with oversight of financial systems for the program, including maintaining personal ledgers, monitoring and reconciling petty cash, completing data entry, reviewing receipts and documenting expenditures to ensure fiscal responsibility and adherence to budgetary guidelines.
• Coordinates supply‑related needs with Program Supervisor, maintaining, ordering and documenting inventory and storage of food, household and toiletry supplies and OTC medications, in accordance with all applicable requirements.
• Reports maintenance, upkeep and safety concerns at YAI facilities to Program Supervisor or designee and assists with coordinating resolutions.
• Supports regular and ad‑hoc facility‑related checks, reviewing logs, files and documentation (e.g., van maintenance, inspections, fire drills) to ensure completeness, timeliness and accuracy, and follows up with appropriate parties.
• Assists Program Supervisor with ensuring completion and documentation of all applicable training, education and credentials for program staff, including program‑specific trainings in electronic and paper files.
• Provides effective leadership on shift, serving as lead in the absence of Program Supervisor, supporting quality care and positive outcomes by applying rules, standards and policies, assigning duties, assessing performance, identifying operational or staff issues, and making responsible decisions, escalating concerns for assistance and handling direct care leadership duties on a temporary basis.
• Completes and maintains all necessary trainings and certifications, including specialized trainings based on program and position, to ensure compliance with YAI policies and all applicable rules or regulations.
• May support the region or agency through active participation in committees, representing program or region as liaison, and participating in special projects, including agency‑wide initiatives and fundraising efforts.
• May facilitate formal agency trainings under YAI Knowledge leadership supervision, serving as a YAI‑certified trainer in one or more areas including, but not limited to, SCIP‑R, CPR, Preservice, etc.
• For certain assignments, may be required to operate YAI motor vehicle to transport individuals to and/or from programs, residences, community or other locations on a regular basis with appropriate credentials.
• Complies with all Federal, State, Local and other relevant regulatory agency requirements, including HIPAA.
• Performs all other duties as assigned.

Minimum Qualification Requirements

• Bachelor’s degree in Human Services, Healthcare or related field and at least six (6) months of experience working with individuals with intellectual and developmental disabilities (I/DD) or supporting adults or children with complex social‑emotional, mental health, medical or behavior support needs in a group or individual setting (home program, day treatment center, school, ABA environment, etc.).
• High School Diploma or equivalent and two (2) years of experience working with individuals with I/DD or in a related human services or healthcare role, supplemented by six (6) months of supervisory or lead experience performing administrative and scheduling support duties and directing staff.
• At least four (4) years of experience in a direct care role (e.g., DSP) in a YAI program in good standing.
• Must hold foundational certifications for the current service setting: Strategies for Crisis Intervention and Prevention – Revised (SCIP‑R), CPR (issued by American Red Cross or American Heart Association) and YAI‑issued Approved Medication Administration Personnel (AMAP) certification for residential assignments or Day Services Model Mentorship Training for day assignments.
• Current YAI employees changing settings must obtain AMAP (for new residential assignment) or Day Services Model Mentorship Training (for new day assignment) and any additional certifications required by program assignment and persons supported within three (3) months of appointment.
• Newly hired employees must obtain (and maintain) required YAI certifications based on setting and program within six (6) months of appointment.
• Must maintain foundational certifications and any required program‑specific certifications; for DSPs changing programs/settings, must obtain and maintain any applicable certifications within three (3) months of appointment.
• Satisfactory equivalent combination of education, experience and/or training; however, all newly hired employees must be at least 18 years old and must obtain (and maintain) required YAI certifications based on setting within six (6) months of appointment.
• Excellent written and oral communication skills including the ability to document services, summarize progress and convey information to providers or circles of support.
• Ability and willingness to lead, direct and teach others technical skills and/or knowledge, both on‑the‑job and through formal training.
• Proficiency with computers and Microsoft Office Suite and ability to learn electronic systems including Workday and electronic medical record/documentation systems.
• Enthusiasm for working with people with I/DD, willingness to take initiative and demonstrate positivity, patience, empathy and compassion in all interactions.
• Ability and willingness to assist with a variety of supports and ADLs, including regular exposure to and handling of bodily fluids with limited direction and in accordance with documented plans.
• Ability to manage multiple tasks and priorities while addressing changing needs in collaboration with program leadership.
• Ability to work beyond regularly scheduled hours/shift and to report to work as scheduled on holidays, in inclement weather or during other emergencies to maintain minimum coverage unless otherwise authorized.
• Ability to remain calm, act assertively and display professional competence and good judgment in stressful situations.
• For assignments that require transporting persons supported by vehicle, must hold or obtain and maintain a valid Driver’s License and Van certification.
• Ability to meet essential physical demands of the position including frequent walking, sitting, standing, bending, twisting, stooping, kneeling, crouching, pushing, pulling and reaching with hands and arms; assist with lifting/moving individuals of any weight with assistance of mechanical lifts or other equipment and/or pushing individuals in wheelchairs; lift and/or move up to 25 pounds on occasion; and implement emergency interventions as per the person’s Behavior Support Plan if needed.

Preferred Qualification Requirements (desired requirements beyond MQRs above)

• Bachelor’s degree in a related field.
• Valid NY State Driver’s License highly preferred for assignments in areas with limited public transportation.
• Lead experience as a Direct Support Professional and/or supporting people with intellectual/developmental disabilities or supervisory experience in a related area.

Compensation

• $23.10 hourly

Benefits

• DailyPay available – Work today, get paid today!
• Tuition reimbursement
• Medical and dental insurance – options for family and more extensive medical plans, as well as vision
• Paid vacation, holiday, and sick time
• 403(b) retirement with employer matching contributions
• Life insurance and long‑term disability
• Discounts on travel, entertainment, wireless services, shopping, and more. Check out our benefits page to learn more!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer. To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.