Assistant Stylist

Ulta Beauty, Inc.; Redlands (CA); On-site; USD 22,000 - 30,000; Full time

Job summary

Ulta Beauty, Inc. is seeking an Assistant Stylist in Redlands, CA. This temporary role focuses on guest consultations, product recommendations, and learning under an Elite/Master Stylist for the first 3 months, then servicing guests independently.

The position emphasizes guest service, product knowledge, and adherence to safety standards. Candidates should hold a Cosmetology license and demonstrate strong communication, client relationships, and a willingness to learn advanced hair and makeup

Qualifications

• Cosmetology license required.
• Basic understanding of latest salon techniques for haircutting, haircolor, lightening, styling, texture, and makeup.
• Ability to work independently and as part of a team.
• Ability to build and maintain client relationships.

Responsibilities

• Deliver exceptional guest service and contribute to store goals for retail and service sales.
• Support mentor Stylist in achieving sales and productivity goals for hair services.
• After 3 months, perform hair services including design, cuts, color, styling, and brow services where applicable.
• Demonstrate products to guests to drive sales and enhance the guest experience.
• Assist with in-store events, promotions, and marketing initiatives.
• Stay informed on new trends, products, and services to better serve guests.
• Maintain prompt, regular attendance.

Skills

Haircutting basics

Hair coloring basics

Makeup basics

Brow services

Communication skills

Client relationship

Team collaboration

Education

Cosmetology license

Job description

OVERVIEW

Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry’s most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging—even as they’re plotting a bold, strategic course of exciting innovations destined to revolutionize the industry.

Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability.

We are the future of beauty services. Be part of the transformation.

GENERAL SUMMARY & SCOPE

The Assistant Stylist is responsible for engaging with guests, consulting with them on their hair care needs, and recommending products and services. The Assistant Stylist position is a temporary position that is intended to prepare talent for a stylist position to deliver quality professional services with an emphasis on the guest’s total look. They support and are mentored by an Elite or Master Stylist for the first 3 months in role and focus on performance (earning power and maximizing productivity), people (guest service), and process (operating procedures and compliance standards). During months 4-6, the Assistant Stylist will continue to assist but also begin servicing guests of their own. This position requires a passion for the beauty industry, exceptional guest service, and the aptitude and willingness to learn additional technical skills and product knowledge.

PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions)

Performance

• Deliver exceptional guest service and contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty.
• Support mentor Stylist in meeting or exceeding sales and productivity goals for hair services and haircare products by:
  • Add-on recommendations
  • Shampoo and treatment process
  • Blowouts and styling guests
  • Global and retouch color applications
  • Assisting with foils (e.g., folding/handing foils)
  • Cleaning/sanitation and organizing duties
  • Pre-booking
  • Retail recommendations
• After month three, perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing (where applicable).
• Perform product demonstrations with guests to drive sales and the guest service experience.
• Support the execution of in-store events, promotions, and marketing initiatives that deliver an unrivaled guest experience.
• Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
• Maintain prompt, regular attendance.

People

• Develop guest relationships through consultations and appropriate retail and service recommendations.
• Serve all guests, including walk-in guests, in a timely and efficient manner under the mentorship of another stylist.
• Develop a partnership with skin therapists and the retail team to provide a total-store and well-rounded guest experience.
• Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest service.
• Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor.

Process

• Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards.
• Follow all safety, sanitation, and infection control procedures before, during, and after services; always ensure compliance with state board guidelines.
• Follow established service protocols to ensure a consistent and exceptional guest experience.
• Utilize appropriate booking and clientele systems to book guests for return services and for events.
• Communicate any supply needs to the Experience Manager, ensuring guest-readiness at all times.
• Maintain outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area.
• Attend mandatory trainings and meetings to enable continuous professional development.
• Adhere to the Ulta Beauty dress code.
• Protect company assets by following loss prevention best practices and providing exceptional guest service.
• Execute other operational tasks as directed.

JOB QUALIFICATIONS

Education

• Cosmetology license

Skills

• Basic understanding of the latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, brow services, and ear piercing services (where applicable) and/or an aptitude to develop skills and capabilities in all service categories.
• Basic understanding of the use of equipment and chemicals needed to perform technical work
• Basic understanding to demonstrate, recommend, and sell pro hair care and makeup products
• Developed communication skills
• Ability to work independently and as part of a team
• Ability to build and maintain strong customer relationships, and build clientele

SPECIAL POSITION REQUIREMENTS