Assistant Store Supervisor

XL Parts | The Parts House (TPH); Tulsa (OK); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401k

Paid time off

Advancement opportunities

Job summary

XL Parts | The Parts House (TPH) is seeking an Assistant Store Supervisor to oversee daily store operations and ensure exceptional customer service. The role reports to the Store Supervisor and involves shipping/receiving, order fulfillment within a tight 45-minute window, and maintaining inventory integrity.

Candidates should have a High School Degree or GED with 1–2 years in retail, strong communication skills, and the ability to pass a background check and drug screen.

Qualifications

• High School degree or GED required.
• 1–2 years in a retail environment preferred.
• Strong customer service mindset and drive to help customers.
• Excellent communication and interpersonal abilities.
• Able to pass a criminal background check and drug screen.

Responsibilities

• Ship and receive merchandise efficiently.
• Assemble and fill customer orders for a 45-minute delivery window.
• Perform inventory and cycle counts.
• Schedule drivers based on business needs.
• Answer customer questions and address complaints.
• Open and close the store.
• Handle cash, counts and deposits accurately.
• Stock and pull parts for orders.
• Answer phones and assist visitors.
• Keep the store and front counter clean and organized.
• Maintain a safe and clean warehouse environment.

Skills

Customer service

Communication

Interpersonal skills

Motivation

Education

High School or GED

Job description

Assistant Store Supervisor

Reports To: Store Supervisor

Direct Reports: No

Status: Full-Time

Exempt/Non-Exempt: Non-Exempt

Division: Operations

Job Purpose:

The Key Holder is responsible for expediting shipments of parts sent and returned from or to XL Parts/The Parts House distribution center(s).

Key job responsibilities:

• Shipping and receiving of merchandise
• Assemble and fill customer orders to be delivered within a 45minute window
• Inventory and cycle counts
• Schedules contract drivers based on company business needs
• Answers customer questions and addresses complaints
• Store opening and closing duties
• Handles cash, cash counts, and deposits
• Stocks and pulls parts
• Answers phones
• Keeps store and front counter clean
• Keeps warehouse clean and provides a safe work environment

Required qualifications:

• High School Degree or GED
• 1 to 2 years of working in a retail environment
• Highly motivated to provide superb customer service
• Excellent communication and interpersonal skills
• Must be able to pass a criminal background and drug screen

Benefits:

We offer a competitive compensation plan complete with attractive benefits offerings that include (not limited to) medical, dental, vision, life insurance, 401k, paid time off and opportunities for advancement.

Environmental/Occupational Health and Physical Requirements :

Typical 9-hour day to include reaching, standing, walking, kneeling, lifting and carrying. To perform the duties of this job the employee must be capable of working in a fast-paced environment. The heavy lifting of 50lbs or more may be required. Employee also share the responsibility to perform routine housekeeping activities such as dusting, sweeping, mopping, restroom cleaning and changing trash can liners.

XL Parts and The Parts House (TPH) a Marubeni Group is an Equal Opportunity Employer. All employment is contingent upon a successful background check and drug screen that meets the Companys guidelines for employment.