Assistant Store Manager - Wilma Blvd, Clarksville, TN

DTLR, Inc.; Clarksville (TN); On-site; USD 42,000 - 54,000; Full time

Job summary

DTLR, Inc. is seeking an Assistant Store Manager in the Clarksville, TN area to support the Store Manager in daily retail operations.

You will help drive sales, manage expenses and inventory, and train a storefront team to deliver outstanding customer service. Ideal candidates will have at least 1 year of retail management experience, strong English communication, and the ability to work a flexible schedule including weekends and holidays.

Qualifications

• Requires experience in retail management and ability to lead a team.
• Strong communication skills in English for management, associates, and customers.
• Ability to think strategically and plan store operations effectively.

Responsibilities

• Oversee daily store operations and drive sales and profitability.
• Ensure compliance with company policies and procedures.
• Lead, train, and develop store staff and manage performance reviews.
• Assist with recruiting, selection, and training of personnel.
• Manage expenses and inventory to meet budget and shrink goals.
• Provide outstanding customer service and maintain merchandising standards.
• Monitor safety and business standards and ensure proper cash handling.

Skills

English proficiency

Interpersonal skills

Strategic thinking

Professionalism

Analytical ability

Time management

Discretion/confidentiality

Multitasking

Ability to follow directions

Microsoft Office

Willingness to travel

Education

Retail management experience

Tools

Microsoft Office

Job description

POSITION SUMMARY

The primary purpose of the Assistant Store Manager is to assist the Store Manager in upholding the daily store operations of a retail store, ensuring maximum sales and profitability through merchandising execution, managing expenses and inventory, training and development of the store team, human resources management, and outstanding customer service.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for overall quality and performance of the retail store staff.
• Ensures compliance of all company policies and procedures.
• Models effective leadership to gain commitment to store goals and training standards.
• Assist with the recruitment, selection, and training and development of store personnel.
• Assist and provide feedback to Store Manager on annual performance evaluations for all store employees.
• Assist with expense management and develops strategies that position stores to perform in accordance with the budget.
• Assist Store Manager with monitoring and identifying issues relevant to loss or inconsistencies in the store to ensure store achieves successful shrink goals that are at or below company plan.
• Monitors and controls all aspects of operational compliance, safety and business standards.
• Supports the training of all employees in suggested selling and merchandising techniques.
• Ensures company customer service standards are upheld so that each customer receives outstanding service by providing a friendly environment.
• Assists in the completion of accurate and regular merchandise inventory counts.
• Performs other duties as may be assigned.
• A standard work week not to exceed 40 hours.
• Flexible schedule required which includes days, nights, weekends, and holidays.

QUALIFICATIONS

To perform this job successfully, the employee must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required.

Education and/or Experience

Requires a minimum of one (1) year in retail management.

SKILLS AND KNOWLEDGE REQUIREMENTS

• Solid knowledge of business and an excellent command of the English language to effectively communicate with management, associates, and customers.
• High level of interpersonal skills to handle sensitive and confidential situations; demonstrates poise, tact, and diplomacy.
• Ability to think strategically, plan, and organize effectively.
• Maintains an exemplary degree of professionalism in all situations.
• Proficient analytical ability to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work.
• Results driven with critical and creative thinking skills; project management, time management, analytical, and superior organizational skills required.
• Demonstrated discretion, confidentiality, and independent judgment with compassion and diplomacy.
• Proven multitasking ability, setting priorities effectively and efficiently to respond proactively to changing demands from multiple sources.
• Ability to execute directives with precision and consistency.
• Working knowledge of Microsoft Office products required.
• Willing to work in multiple stores in the assigned district.

PHYSICAL REQUIREMENTS

• Must be able to stand for extended periods, lift, carry, push/pull up to 50 lbs.
• Able to work extended hours during critical project phases and in a fast-paced, dynamic environment with flexibility.
• Must have reliable transportation.
• Must be willing to travel via car, plane, or train.

EEO STATEMENT

DTLR, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.