Assistant Store Manager w.Deli

Reasors Food Stores; Kalkaska Township (MI); On-site; USD 40,000 - 52,000; Full time

Job summary

Blarney Castle Oil in Kalkaska Township, MI is seeking an Assistant Store Manager to help run daily convenience store operations. You will lead staff, coach team members, and ensure superior service, cleanliness and product quality for customers.

Responsibilities include implementing company programs, managing shifts, tracking inventory, and maintaining safety and compliance with laws. Will require flexible hours and on-site presence at the store.

Qualifications

• High school diploma or equivalent required.
• Two years progressively responsible retail experience.
• Good math skills for cash handling and inventory.
• Ability to read, write, understand and apply instructions.
• Strong interpersonal and written communication skills.
• Team-oriented and able to work with others.
• Basic computer skills, POS experience helpful.
• Willing to work various shifts and be on-call.
• Reliable transportation and proof of auto insurance.
• Age 18 or older due to age restricted product sales.

Responsibilities

• Demonstrate customer-first attitude with immediate attention.
• Support Store Manager with program implementation and coaching.
• Delegate responsibilities to ensure smooth operations.
• Provide timely coaching to staff on shift.
• Assist with new employee training and feedback.
• Remain calm during high volume periods and manage transitions.
• Assist with marketing, fuel, and food strategies and promotions.
• Maintain pricing and inventory levels; order inventory as needed.
• Follow policies, comply with laws, train/coach as necessary.
• Report events or concerns to the Store Manager.
• Prepare deposits and reconcile daily receipts.
• Ensure safety policies and conduct safety meetings.

Skills

HIPS diploma

Retail exp

Math skills

Reading & writing

Interpersonal skills

Team player

Computer literacy

Shift flexibility

Transportation

Age 18+

Education

High school diploma or equivalent

Tools

POS systems

HR software

MS Office

Job description

• Job Category C-Store
• Employee Type C-Store Full Time

Contact information

• Name Sarah
• Phone [phone]
• Email [e-mail]

Description

JOB PURPOSE:

This position contributes to Blarney Castle’s success by assisting the store manager in providing work direction to a team of store associates to create and maintain our standards of service, cleanliness, and product quality for our customers. The assistant manager will be responsible for executing daily store operations during their assigned shift by being a front of the store leader, connecting with customers, employees and providing coaching opportunities. Assists the manager in identifying ways to drive results, managing costs and ensuring a welcoming environment that surprises and delights our customers in full compliance with Company standards and state and federal laws.

PREFERRED QUALIFICATIONS:

1.High school diploma or equivalent is required.

2.Two years progressively responsible retail experience.

3.Demonstrated good math skills in order to calculate change, volume sales, tax percentages, balance cash registers, and to calculate deli inventory usage, weights, costs and volumes.

4.Able to read, write, understand and apply instructions, procedures, recipes, and training materials.

5.Strong interpersonal communication skills, in both verbal and written form to leadership standards. Able to communicate effectively with a wide variety of people, including internal team members, customers and vendors. Able to manage through a fast-paced work environment.

6.Able to integrate and work effectively in a team environment

7.Demonstrated computer literacy in business operations. Experience with Point of Sale, HR and standard Microsoft Office products helpful.

8.Able to work any shift in order to coordinate schedules with the store manager and be available on-call to handle emergency situations. Demonstrated history of regular and predictable attendance at work.

9.Reliable personal transportation and proof of auto insurance in order to complete banking responsibilities and other off-site business activities.

10.Age 18 or older due to age restricted product sales.

ESSENTIAL DUTIES:

1.Display a customer comes first attitude by ensuring every customer is provided with immediate and undivided attention of the staff. Ensure customer complaints are resolved in a timely and appropriate manner.

2.Assist the Store Manager by supporting the implementation of Company programs by following established action plans and motivating employees to meet operational objectives. Promote an environment for effective teamwork where employees feel valued and respected.

3.Identify, communicate, and delegate appropriate responsibilities to employees to ensure a smooth flow of operations.

4.Create a positive learning environment by providing clear, specific, and timely coaching to employees on shift to ensure operational excellences and to improve employee performance.

5.Assist with new employee training by positively reinforcing successful performance and providing respectful and encouraging coaching as needed. Provides feedback to store manager on employee’s performance during shift.

6.Demonstrate a calm demeanor during periods of high volume or unusual events and manages a smooth transition thereafter to maintain store operating standards and to set a positive example for employees.

7.Assist in the execution of marketing, fuel, and food strategies. Assist in the implementation of approved promotions and works with the manager to ensure stock availability.

8. Ensure that pricing and inventory levels are properly maintained to established standards. Orders inventory as needed andmonitors vendor performance.

9. Follow all company policies, procedures, and practices. Ensures compliance with all local, state, and federal laws withinthe scope of convenience store and gas station operations. Monitors team compliance and trains or coaches as necessary.

Reports events or concerns to the Store Manager.

10. Prepare and delivers deposits to the appropriate bank. Reconciles daily receipts with PDI resolving any variances.

11. Ensure maintenance issues are properly communicated and resolved in a timely manner.

12. Ensure safety and security policies are followed by serving as the store’s Safety Captain. Conducts safety audits and ensuresemployees follow all safety procedures. Leads safety meetings and presents corporate safety topics.

13. Respond to unusual or emergency situations outside of normal business hours as necessary.

14. Perform all work on-site at assigned store location.

15. Follow company policies and procedures.

16. Complete training within established deadlines.

17. Other duties as assigned.

PHYSICAL AND ENVIRONMENTAL CONDITIONS:

1. Work is performed in a convenience store environment, and may also be performed outdoors on occasion. Work will alsobe performed inside walk-in coolers and freezers. This includes but not limited to basic cleaning tasks that include sweeping, mopping, cleaning bathrooms, weeding, sweeping the parking lot, shoveling/salting the side walks, around the pumps and curb lines, cleaning the pumps etc..

2. Will need to cook and follow the procedures and production expectations.

3. Frequent manual hand and finger dexterity work.

4. Lift up to approximately 50 pounds, stoop, bend, reach, and continuously walk or remain in a standing position forextended periods.

5. Occasionally ascend and descend a five-foot step ladder.

6. Reading alpha-numeric data on cash registers, electronic devices and documents.

Requirements

We are a 24 hour store so open availability is a must to be considered.

Outside of training the Store Manager and Assistant Manager need to have minimum overlapping scheduled hours.

Must be willing to work holidays and black out days. (Black out days are days that cannot be requested off due to store needs.) The Store Manger may take some requests into consideration.