Assistant Store Manager - Soma

Chico's FAS, Inc.

Savannah (GA)

On-site

USD 35,000 - 50,000

Full time

14 days+

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Job summary

Chico's FAS, Inc. is seeking an Assistant Store Manager for their Savannah location to enhance customer experience and sales culture. The role involves supporting the Store Manager with operational management, training, and leading a high-performing team. Ideal candidates will have strong communication skills, retail management experience, and leadership qualities.

Qualifications

2+ years of retail management experience preferred.
Excellent communication, verbal, and written skills.
Strong leadership qualities and team building skills.

Responsibilities

Supports Store Manager in promoting customer-focused sales culture.
Manages sales operations and asset protection.
Coordinates training and development of store teams.

Skills

Communication

Customer Service

Leadership

Organizational Skills

Multi-tasking

Education

High School diploma or equivalent

Job description

Join to apply for the Assistant Store Manager - Soma role at Chico's FAS, Inc.

21 hours ago Be among the first 25 applicants

Join to apply for the Assistant Store Manager - Soma role at Chico's FAS, Inc.

Come lead with us at 5525 Abercorn St, Savannah, GA

We are customer obsessed, innovative, and have the best culture in retail. Join our team today!

Position Objective

The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!

Functional Responsibilities

Performance Culture

Analyzes sales reports and KPIs to determine the needs of the business; In partnership with Store Manager, executes in store business and sales strategies.
Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.
Controls payroll and supply budget.
Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes.
Performs all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.
Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls.
Administers all operational process including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.
Ensures visual presentation, organization, and facility maintenance are representative of the Brand.
Develops a high performance culture, motivating sales team to meet assigned sales and productivity goals.
Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.
Trains, coaches and assists with locate fulfillment and selling.

Building High Performing Teams

Motivates and inspires store team, developing a shared vision while modeling core values.
Promotes an inclusive, collaborative approach to problem solving.
Communicates with store teams and Store Manager to effectively lead positive change.
Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set.

Customer Experience

Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
Ensures prompt resolution of customer concerns.
Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up.

Talent

Assists in recruiting, hiring and developing a high performing team.
Supports, implements, and provides follow-up for all training programs, seminars, etc.
Assesses and coaches store team on performance.
In partnership with the SM, resolves human resources issues in a timely and effective manner.
Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.
Ensures that store team adheres to all employment practices and policies.
Other duties as assigned.

This position may be found in multiple brands. Some duties may vary from brand to brand.

Qualifications

High School diploma or equivalent
2+ years of retail management experience preferred
Must be 18 years of age or older
Excellent communication, verbal, and written skills
Able to learn or adapt to technology provided by the company
Proven excellent customer service skills with statistical track record in all areas of sales and leadership
Strong organizational skills and ability to multi-task in a fast-paced environment
Strong leadership qualities, training and team building skills
Knowledge of administrative aspects of store operations
Able to communicate with customers and staff
Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required

Physical Requirements

Constant Walking/Standing- 67-100% of 8-hour shift
Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
Frequent Climbing- 34%-66% of 8-hour shift

Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.

5388 Abercorn Walk

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

Seniority level