Assistant Store Manager - Soma

Chico's; Gambrills (MD); On-site; USD 26,174 - 32,718; Full time

Benefits offered by this job

Health Care Plans

Dental Plans

Vision Plans

401(k) Plan

Paid Time Off

Paid Holidays

Life Insurance

Short and Long Term Disability Insurance

Employee Assistance Program

Employee Discount Program

Job summary

Chico's is looking for an Assistant Store Manager in Gambrills, Maryland. This role requires supporting the store manager in sales, operations, and human resources functions. Candidates should have a minimum of 3 years of retail management experience or similar. The position offers a wage range of $19.00/hr to $23.75/hr based on qualifications and includes various benefits such as health care plans, 401(k), and paid time off.

Qualifications

• Minimum 3 years prior retail or sales management experience preferred.
• Must be 18 years old or older.
• Excellent verbal and written communication skills.
• Ability to travel to stores throughout the district.
• Knowledge of store operations administration.

Responsibilities

• Supports store manager in managing sales and operations.
• Prepares weekly schedules for floor coverage.
• Supervises associates in sales and service.
• Maintains store appearance and visual merchandising.
• Trains associates on store operations.

Skills

Excellent communication skills

Customer service skills

Organizational savvy

Ability to work a flexible schedule

Problem-solving skills

Training and coaching abilities

Education

High School diploma or equivalent

Job description

Position Objective

The Assistant Store Manager is primarily responsible for supporting the store manager in managing the sales, operations, asset protection, and human resources functions of the store to ensure a great customer experience and maximum profitability.

This position may be found in multiple brands. Some duties may vary from brand to brand.

Functional Responsibilities

• Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines; reviews time sheets and other payroll documentation for accuracy and submits as appropriate.
• Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
• Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers.
• Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
• Maintains a visually appealing store, ensuring proper housekeeping, visual merchandising, and organization are kept to the highest standard.
• Trains associates on visual merchandising techniques to ensure store is always maintained.
• Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential.
• Performs all financial activities effectively and in accordance with policy including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.
• Administers all operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.
• Facilitates and/or manages the general operations of the store ensuring that the store is in working order and adequately maintained to ensure safe and efficient operations.
• Supports compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training as needed to reinforce proper Controls.
• Assists in the recruiting, hiring, and development of store associates; interprets key performance indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.
• Other duties as assigned/required.

Competencies

• Culture: Living the Chico’s FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.
• Manages Complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
• Plans and Aligns: Planning and prioritizing work to meet commitments aligned with organizational goals.
• Organizational Savvy: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
• Courage: Stepping up to address difficult issues, saying what needs to be said.

Qualifications

• High School diploma or equivalent.
• Must be 18 years old or older.
• Minimum 3 years prior retail or sales management experience preferred.
• Excellent communication, verbal and written skills.
• Able to travel to stores throughout the district.
• Excellent customer service skills.
• Knowledge of administrative aspects of store operations.
• Ability to physically manage tasks: standing and maneuvering on sales floor and stockroom, operate register, lift and carry 50 pounds, hand/fold merchandise, climbing, reaching, pushing/pulling.
• Regular attendance is essential to ensure adequate coverage to meet company objectives.
• Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

Benefits

The wage range for this position is $19.00/hr to $23.75/hr. Successful candidates’ wage rates will be determined based on their individual qualifications for the position.

• Health Care Plans
• Dental Plans
• Vision Plans
• 401(k) Plan
• Paid Time Off
• Paid Holidays
• Overtime Pay consistent with federal/state law
• Life Insurance
• Short and Long Term Disability Insurance
• Employee Assistance Program
• Employee Discount Program

Location

5334 - Waugh Chapel Towne Centre

Equal Opportunity Employer

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.