Assistant Store Manager - Soma

Soma

Columbia (MD)

On-site

USD 27,552 - 34,440

Full time

14 days+

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Benefits offered by this job

Health care plans

401(k) plan

Employee discount program

Job summary

A retail company is seeking an Assistant Store Manager in Columbia, MD, to support store operations, manage staff, and ensure customer satisfaction. Ideal candidates will have strong communication skills and a background in retail management. The role requires flexibility and a commitment to uphold customer service standards. A high school diploma and prior retail management experience are preferred.

Qualifications

Minimum 3 years prior retail or sales management experience preferred.
Ability to work a flexible work schedule, including nights, weekends, and holidays.
Excellent customer service skills required.

Responsibilities

Support the store manager in managing sales and operations.
Train associates on visual merchandising techniques.
Ensure compliance with company policies and laws.

Skills

Excellent communication skills

Customer service skills

Sales management experience

Education

High School diploma or equivalent

Job description

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Come lead with us at 10300 Little Patuxent Pkwy, Ste 2730, Columbia, MD

Position Objective

The Assistant Store Manager is primarily responsible for supporting the store manager in managing the sales, operations, asset protection, and human resources functions of the store to ensure a great customer experience and maximum profitability.

Functional Responsibilities

Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines; reviews time sheets and other payroll documentation for accuracy and submits as appropriate.
Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers.
Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
Maintains a visually appealing store, ensuring proper housekeeping, visual merchandising, and organization are kept to the highest standard.
Trains associates on visual merchandising techniques to ensure store is always maintained.
Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential.
Performs all financial activities effectively and in accordance with policy including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.
Administers all operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.
Facilitates and/or manages the general operations of the store ensuring that the store is in working order and adequately maintained to ensure safe and efficient operations.
Supports compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training as needed to reinforce proper Controls.
Assists in the recruiting, hiring, and development of store associates; interprets key performance indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.
Other duties as assigned/required.

This position may be found in multiple brands. Some duties may vary from brand to brand.

Competencies

Culture

Living the Chico’s FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.

Manages Complexity

Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

Plans and Aligns

Planning and prioritizing work to meet commitments aligned with organizational goals.

Organizational Savvy

Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.

Courage

Stepping up to address difficult issues, saying what needs to be said.

Qualifications

High School diploma or equivalent
Must be 18 years old or older
Minimum 3 years prior retail or sales management experience preferred
Excellent communication, verbal and written skills
Excellent communication, verbal and written skills
Able to travel to stores throughout the district
Excellent customer service skills
Knowledge of administrative aspects of store operations
Communicate with customers, standing and maneuvering on sales floor and stockroom, operate register, lift and carry 50 pounds, hand/fold merchandise, climbing, reaching, pushing/pulling
Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives
Ability to work a flexible work schedule, including nights, weekends, and holidays is required

The wage range for this position is $20.00 to $25.00. Successful candidates’ wage rates will be determined based on their individual qualifications for the position.

The Company offers a wide range of benefit plans including health care plans, dental plans, vision plans, 401(k) plan, paid time off, paid holidays, overtime pay consistent with federal/state law, life insurance, short and long term disability insurance, employee assistance program and our employee discount program. Please visit our Careers page at jobs.chicos.com for more information regarding our benefits.

5425 The Mall in Columbia

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

Seniority level