Assistant Store Manager PT

Lids Inc; Indianapolis (IN); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in sports retail is seeking a dedicated Assistant Store Manager to join their vibrant team in Indianapolis. This role is pivotal in driving sales through exceptional customer service and effective team management. You will be responsible for maintaining store standards, training staff, and ensuring compliance with company policies. With a commitment to creating a welcoming environment for sports fans and fashion enthusiasts alike, this position offers a unique opportunity to grow within a leading retailer. If you are passionate about sports and retail, and thrive in a dynamic atmosphere, this is the perfect opportunity for you to make a significant impact.

Benefits

Monthly Store Sales Bonuses

40% Employee Discount

Qualifications

• High school diploma or equivalent plus one year of relative experience.
• Strong interpersonal skills and ability to communicate professionally.

Responsibilities

• Produce sales gains by providing excellent customer service.
• Assist in recruiting and training store personnel on operations.

Skills

Customer Service

Sales Performance

Interpersonal Skills

Inventory Management

Computer Skills

Physical Ability to Lift

Education

High School Diploma or Equivalent

Tools

Point of Sale (POS) Systems

Job description

Store # - Mall Name: 9286 - Castleton Square

Lids Sports Group is the largest licensed sports retailer in North America, selling fan and fashion-oriented headwear and apparel across the US, Canada, Mexico, Europe, and Australia. Operating out of Indianapolis, IN, our retail stores offer officially licensed headwear and apparel from collegiate and professional sports teams, plus top brands like Nike, New Era, Adidas, and Mitchell & Ness.
We currently operate 1,200+ locations domestically and 50+ internationally, including specialty concept stores for the NBA, NHL, Paris Saint-Germain, and numerous MLB teams. In recent years, Lids has built partnerships with iconic global brands including Marvel, Playboy, and the Harlem Globetrotters, and gained ambassadors like Justin Jefferson, Quavo, and Josephine Skriver – creating a community for both sports fans and fashion lovers.
The company is currently expanding with the goal of becoming the largest licensed brick-and-mortar sports retailer across the globe.

General Position Summary

• Produce sales gains by providing customer service.
• Meet or exceed Company Objectives in all individual statistics.
• Provide consistent, documented appraisal of an associate’s sales performance, offering feedback on areas of strength and opportunity while keeping in line with Company Objectives.
• Adhere to current visual guidelines, including proper merchandising, signage, and store cleanliness.
• Maintain a professional appearance consistent with Company Dress Code Policy.

Principal Duties and Responsibilities

• Produce sales gains by providing customer service.
• Meet or exceed Company Objectives in all individual statistics.
• Provide consistent, documented appraisal of an associate’s sales performance, offering feedback on areas of strength and opportunity while keeping in line with Company Objectives.
• Adhere to current visual guidelines, including proper merchandising, signage, and store cleanliness.
• Maintain a professional appearance consistent with Dress Code Policy.

Control Expenses

• Protect Company assets within guidelines of LIDS Retail policies.
• Assist in preparation of store schedules that provide proper store coverage and are within the Company guidelines for wage control.
• Follow all policies to accurately manage store inventory including receiving, transferring, completing price changes, and conducting product counts.
• Perform proper documentation and record-keeping per LIDS Retail policies as well as state and federal laws.
• Open and close the store as required following the procedures per the Operations P&P Manual.
• Support and adhere to all LIDS policies, procedures, and guidelines.

Additional Principal Duties and Responsibilities

• Participate in LIDS Training Programs, adhere to set goals (for sales and tasks) and regular follow-up.
• Assist in recruiting and training store personnel on proper store operations and procedures.
• Encourage store associates’ direct compliance with established company policies, procedures, and guidelines including (but not limited to) safekeeping of company inventory, funds, and property.
• Perform work of subordinates as needed.
• Communicate with employees at all levels of the company.
• Other duties as assigned.

Job Required Knowledge & Skills

• High school diploma or equivalent plus one year of relative experience.
• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
• Ability to operate a computer and maneuver relative software programs.
• Ability to lift up to 50 pounds.
• Ability to climb a ladder and work with hands overhead.
• Standing required for up to 100% of the work time.
• Ability to work unsupervised.

Preferred Job Required Knowledge & Skills

Assistant Store Managers can earn up to 25% above local minimum wage based on experience. Exact compensation may vary based on skills, experience, and location. Assistant Store Managers PT are also available for monthly store sales bonuses and a 40% employee discount.