Assistant Store Manager - Plum Market

Plum Market; Ann Arbor (MI); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

401(k) with Company Match

Team Member Discounts

Job summary

Plum Market in Ann Arbor is seeking an Assistant Store Manager to support the Store Team Leader in payroll, budgeting, and guest service excellence. This role emphasizes financial discipline and staff development in a fast-growing grocery environment.

You will lead onboarding, training, and scheduling, foster an inclusive store culture, and drive operational standards across departments. If you have leadership experience in retail and a passion for natural, organic products, apply today.

Qualifications

• Leadership experience in retail operations.
• Experience managing payroll and budgeting.
• Strong guest service focus and coaching skills.
• Excellent verbal and written communication.
• Ability to hire and develop Team Members.

Responsibilities

• Support the Store Team Leader in payroll and margin goals.
• Approve schedules and manage payroll budget adherence.
• Oversee payroll processing, invoicing, and expenses.
• Lead store training and onboarding/coaching.
• Collaborate with cross-functional teams to deploy store-wide initiatives.

Skills

Leadership

Guest service

Communication

Microsoft Office

Multitasking

Shifts flexibility

Physical stamina

Training & development

Tools

Microsoft Office Suite

Job description

Assistant Store Manager - Plum Market

Full Time Salary Management Ann Arbor West, Ann Arbor, MI, US

4 days ago Requisition ID: 3818

Join the Plum Market Team – Where Passion Meets Opportunity!

Plum Market is a fast-growing leader in the Grocery, Food & Beverage Retail industry. We are dedicated to offering the finest selections of All Natural, Organic, Local, and Specialty Grocery items while delivering an exceptional experience to our Customers.

At Plum Market, our Team Members are at the heart of everything we do. We are passionate about high-quality food, beverages, and grocery essentials, helping our Customers lead a better lifestyle. Our priority is creating a welcoming environment that supports both our Customers and our Team Members.

Our Retail Grocery Stores reflect the diverse communities we serve. From our dedicated Team Members and valued Customers to our local vendors and thoughtfully curated product selection, we take pride in fostering an inclusive and thriving culture. If you share our enthusiasm, we’d love for you to apply and discover how you can be part of our team!

Why Work at Plum Market?

Flexible Scheduling – Full-time and part-time positions available with a variety of retail shifts to support work-life balance.

Grow Your Passion – Learn about great food while advancing your skills and knowledge.

Comprehensive Training – We invest in our Team Members with exceptional training programs.

Career Growth Opportunities – As a growing company, we provide promotional pathways, so you can grow with us!

Comprehensive Benefits Package – Medical, dental, and vision coverage for you and your family.

401(k) with Company Match – Available after just six months.

Team Member Discounts – Enjoy 20% off grocery purchases and 50% off Team Member meals.

Plum Market is more than just a workplace – it’s a desirable and rewarding environment where your contributions matter.

Employment is contingent upon a successful background check.

Description

The Assistant Store Team Leader (ASTL) supports the Store Team Leader in all aspects of store operations, with dual emphasis on financial management and training development. This role ensures administrative excellence—overseeing payroll, budgeting, and fiscal responsibilities—while also fostering a culture of continuous learning for all Team Members. The ASTL champions Plum Market’s Guest Service standards, enforces quality and compliance in every department, and partners with leadership to maintain policies and procedures.

Who You Are

• You model and coach exceptional Guest Service standards.
• You hire positive, motivated Team Members and develop them through targeted training.
• You have successful leadership experience and thrive on both fiscal responsibility and team development.
• You’re energized by balancing payroll and budgeting objectives, as well as guiding Team Members to achieve their potential.
• You value inclusion and create an environment where every Team Member feels welcomed and heard.
• You are innovative and courageous—unafraid to pursue new ideas.
• You make an impact by taking bold actions.
• You love challenges and take satisfaction in overcoming them.
• You inspire others to be their best selves.
• You have a passion for natural, organic, and specialty products.

What You Will Bring

• Proven ability to manage multiple projects simultaneously; highly detail-oriented and capable of multitasking.
• A positive attitude, strong leadership background, and a collaborative mindset.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite.
• Flexibility to work a variety of shifts and the ability to stand and walk for up to 4 hours without a break—working on the floor alongside Team Members.
• Physical capability to bend, stoop, climb ladders, lift up to 50 lbs unassisted, and push/pull carts weighing up to 100 lbs. unassisted.

What You Will Do

• Support the Store Team Leader in meeting or exceeding payroll and margin goals; monitor labor costs and assist with budgeting.
• Approve Team Member schedules and ensure adherence to the store’s payroll budget.
• Oversee administrative tasks such as payroll processing, invoicing, and expense tracking.
• Communicate financial targets and performance metrics to Store Leadership and the Director Group.

Training & Development Responsibilities

• Lead the store’s training culture—from hiring through ongoing development—ensuring every Team Member receives effective onboarding and continuous coaching.
• Partner with department leads to identify skill gaps and create targeted training programs.
• Teach and coach Team Members on operational procedures, service standards, and compliance expectations.
• Track training progress, evaluate outcomes, and recommend improvements to the Store Team Leader.
• Identify hiring needs, conduct interviews, and recruit positive, motivated Team Members.
• Model and reinforce Plum Market’s values, policies, and standard operating procedures.
• Hold Team Members accountable through consistent feedback, performance check-ins, and corrective coaching.

Guest Service & Operational Excellence

• Provide exceptional service to our Team Members and Guests; serve as a role model for behavior on and off the sales floor.
• Observe and enforce quality standards across all departments, ensuring compliance with health, safety, and company policies.
• Collaborate with Store Leadership to address operational challenges, resolve guest concerns, and maintain a welcoming store environment.
• Communicate effectively with Guests, Team Members, Store Leadership, and the Director Group—sharing updates, best practices, and performance feedback.
• Partner with cross-functional teams (e.g., HR, Finance, and Training) to implement store-wide initiatives.
• Serve as a liaison between the store and Plum Market’s corporate leadership to align on goals, policies, and guest-service strategies.