Assistant Store Manager - Pewaukee, WI

Batteries Plus; Village of Pewaukee (WI); On-site; USD 21,000 - 30,000; Full time

Job summary

Batteries Plus is seeking an Assistant Store Manager to help customers and provide backup for the Store Manager in Pewaukee, WI. You will greet customers, answer questions, and guide them to the right batteries, accessories, and repair services.

You will also learn to perform technical repairs and key fob programming. The role involves leading by example, supporting the team, and ensuring daily smooth operations while maintaining safety and store standards.

Qualifications

• High school diploma or equivalent required.
• Strong customer service and communication abilities.
• Retail experience preferred, with ability to work as part of a team.
• Ability to handle cash and operate a register accurately.
• Willingness to learn and perform technical repair tasks when trained.

Responsibilities

• Welcome customers and engage them as they enter the store.
• Assist customers, assess needs, and recommend products and services.
• Provide sales guidance on promotions, warranties, and upselling opportunities.
• Operate cash registers and process payments.
• Load, unload, and arrange products for purchases.
• Build displays and maintain store appearance and safety.
• Assist with battery rebuilds and technical services as assigned.
• Repair or replace parts on devices and program key fobs when trained.
• Cover store operations as manager on duty in the Manager's absence.

Skills

Customer service

Communication

Teamwork

Cash handling

Problem solving

Education

High School Diploma or equivalent

Tools

Cash register operation

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

The Assistant Store Manager is responsible for assisting customers and providing backup for the Store Manager. This includes greeting the customers and answering questions about merchandise, services, and store policies. The Assistant Store Manager will be trained and certified to make technical repairs to cell phones, tablets, and program key fobs.

Essential Duties and Responsibilities

• Welcome and engage customers as they enter the store
• Assess customer needs and recommend appropriate products and services
• Provide sales guidance about sales, promotions, and warranties
• Apply upselling techniques to maximize sales opportunities
• Operate cash registers and process customer payments
• Load, unload, and arrange products for customer purchases
• Build displays; set up and take down fixtures and shelves
• Assist with battery rebuilds and technical services as assigned
• Repair and/or replace parts for cell phones, tablets, light fixtures, and other devices as needed
• Replace screens, batteries, and other components on smartphones and tablets
• Cut keys and reprogram key fob remotes
• Clean and restock the store before opening, throughout the day, and after closing
• Maintain store safety and appearance, including mowing the lawn, removing snow, sweeping, mopping, dusting, vacuuming, and maintaining restroom cleanliness
• Act as manager on duty in the Store Manager’s absence; lead by example, support the team, and ensure smooth daily operations
• Ensure all tools and equipment are used per safety protocols and company policy
• Follow all safety rules and regulations; wear proper Personal Protective Equipment (PPE)

Other Duties

This job description is intended to outline the general nature and key responsibilities of the role. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Duties and responsibilities may evolve or change over time based on business needs, without advance notice.

Education and Experience

High School Diploma or equivalent preferred.

Minimum 1 year of retail experience.

Strong communication and customer service abilities.

High level of professionalism and teamwork.

Problem-solving and conflict-resolution skills.

Basic math and cash register operation skills.

Comprehensive understanding of Batteries Plus products and services.

Valid driver’s license and clean driving record.

Physical Requirements / Work Environment

The physical demands required to perform the essential responsibilities of this position are as follows. Reasonable accommodations, if necessary and/or as required by law, will be made

available.

This position regularly requires frequent talking, hearing, standing, walking, using

hands, and lifting up to 50 lbs. Occasional tasks may include sitting, kneeling,

crouching, or reaching overhead.

This role requires frequent operation of hand tools, diagnostic equipment, and standard office technology.

While performing the responsibilities of this position, the associate may be exposed to fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions, and the risk of electrical shock.

Protective clothing and/or equipment used in this position includes goggles, gloves, and steel-toed shoes.

EEOC Statement

Batteries Plus is an Equal Opportunity Employer. Applicants and associates are free from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, pregnancy accommodations, reprisal, other non-merit based factors, and any other protections afforded under state or local laws.