Assistant Store Manager - Operations

At Home Group Inc.

Johnstown (CO)

On-site

USD 58,000 - 64,000

Full time

2 days ago

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Benefits offered by this job

401(k) W/ Employer Match

Dental, Vision, Life

Store Discount

Medical Insurance

Flexible Spending Accounts

PTO & Holidays

Job summary

At Home Group Inc. is seeking an Assistant Store Manager – Operations to support the Store Manager in driving store performance in a large-format retail setting.

You will lead operations, payroll, staffing, and inventory to deliver strong results and exceptional customer experiences. The role requires 3+ years of leadership in high-volume retail, experience supervising 20+ Team Members, and the ability to manage multi-million-dollar budgets.

Qualifications

Leadership experience in big-box or high-volume retail.
Ability to lead 20+ Team Members and manage $5M+ revenue.
Strong communication and problem-solving skills.
Proficiency with Microsoft Office applications.

Responsibilities

Drive store operations to meet sales, profit, and performance goals.
Hire, develop, and succession-plan talent for long-term growth.
Coach and develop teams to improve performance and processes.
Oversee staffing, scheduling, and payroll accuracy with financial metrics.
Plan and supervise front-end processes for efficiency and accuracy.
Direct inventory, stocking, and merchandising to maintain standards.
Lead customer satisfaction, loss prevention, and safety initiatives.
Address Team Member and customer concerns with urgency and integrity.

Skills

Leadership

Team Development

Customer Service

Communication

Problem Solving

Education

High School Diploma or equivalent

Bachelor’s Degree preferred

Tools

Microsoft Office

Job description

Assistant Store Manager – Operations

Job Description

Assistant Store Manager – Operations

Pay: $57,784.00 - $64,451.00/annually; bonus eligible

MISSION: We empower people to design their best life at home through style, quality, and everyday value.

VISION: To be the most loved home brand inspiring people to live beautifully every day.

The Assistant Store Manager – Operations supports the Store Manager in leading operational, financial, and team functions within an At Home store. This role plays a key part in driving store performance in a large-format retail environment with annual sales typically ranging from $4–$10 million by supporting efficient store operations, maintaining strong execution standards, and delivering an exceptional experience for both Team Members and customers. The role leads and develops Operations Leads as well as the Zone Lead team (based on store volume), fosters collaboration, and helps ensure a safe, organized, and high-performing store environment. Success in this role comes from leading by example, maintaining high standards, continuously improving processes, solving problems proactively, and supporting a culture focused on teamwork, accountability, and results for both customers and Team Members.

Essential Functions

Drive execution of store operations to achieve sales, profit, and overall performance goals, while creating an engaging, customer-focused shopping experience.
Attract, hire, and develop talent; build internal bench strength and effective succession plans that support long-term growth.
Drive efficiency and performance through focused coaching, training, and development, encouraging continuous improvement and supporting internal career growth within At Home.
Support proper staffing, scheduling, and payroll accuracy while executing plans based on financial and operational metrics to drive sales, control expenses, and improve profitability.
Plan, prioritize, and oversee operations, including opening/closing and front-end processes, to ensure efficiency, accuracy, and operational readiness.
Direct freight, inventory, stocking, and merchandising to maintain in-stock conditions, visual standards, and a clean, safe, and organized store environment.
Drive overall store effectiveness by leading efforts in customer satisfaction, shrink control, safety, loss prevention, and cash handling.
Address Team Member and customer concerns with urgency, professionalism and integrity.
Ensure full compliance with company policies, procedures, and all applicable laws and regulations.
Champion a positive, inclusive, and safe environment where Team Members can grow, collaborate, and enjoy their work by modeling At Home’s Values.
Lead team communication through regular huddles and meetings.
Perform additional duties as assigned.

Qualifications

High school diploma or equivalent required; Bachelor’s Degree preferred.
Minimum of 3 years of relevant leadership experience in a big-box and/or high-volume retail environment.
Proven experience leading teams of 20+ Team Members and managing a minimum of $5M in annual revenue or budget.
Knowledge of freight processes, inventory control, stocking, and merchandising, with the ability to maintain a clean, safe, and organized store environment.
Customer-focused mindset with a track record of delivering exceptional in-store experience.
Demonstrated integrity, reliability, and commitment to ethical business practices.
Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams).
Experience utilizing task management, HRIS, and workforce scheduling systems.
Strong communication skills, including verbal, written, and comprehension.
Ability to inspire, drive urgency, delegate effectively, and motivate high-performing teams.
Skilled in prioritizing, multitasking, and adapting to changing business needs.
Proven ability to analyze data and leverage insights to make informed business decisions and drive performance.
Proven ability to build and sustain a collaborative, engaging and high-performing team culture.

Working Conditions

Ability to meet the physical demands of the role, including standing and walking for extended periods, as well as frequent bending, kneeling, and reaching.
Ability to lift and carry up to 50 lbs. independently and participate in team lifts up to 100 lbs.
Ability to climb ladders and work at varying heights as needed.
Comfortable working in a retail environment that includes sales floor, stockroom, and receiving areas, with exposure to varying temperatures.
Ability to use standard retail equipment, including pallet jacks and rolling carts and baler.
Ability to perform repetitive motions, including lifting, pushing, and pulling.
Flexible availability, including nights, weekends, and holidays, based on business needs.

Values

Create and Inspire

Creativity and innovation inspire our customers and each other to do better and be better together.

Win Together

Great teams are inclusive, collaborative, and high performing. Our best work and best experiences come from valuing every voice and working together to win.

Do The Right Thing

Design it right, make it right, and always do it right – with integrity, transparency, and accountability for our customers, our team and community at large.

Make It Better

Strive to continually learn and improve. Use data-driven insights, take smart risks and drive innovation, efficiency, and efficacy in everything we do.

Enjoy the Ride

Happy teams perform better and find greater fulfillment and enjoyment at At Home.

Summary Of Benefits

Part-Time