ASSISTANT STORE MANAGER - OPERATIONS

Corporate Logo; Brentwood (MD); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Flexible Schedules

Medical, Dental and Vision Benefits

Employee Discount Program

Tuition Reimbursement

401K Plan with Company Match

Job summary

Micro Center in Brentwood, MD is seeking an Assistant Store Manager – Operations to lead in a fast-paced tech retail environment. Responsibilities include overseeing daily operations, coaching staff, and ensuring customer satisfaction while meeting sales and inventory goals.

The ideal candidate has over 5 years of experience in retail management and a strong background in electronics sales. Micro Center offers flexible schedules, competitive pay, and comprehensive benefits.

Qualifications

• 5+ years of leadership experience in retail, preferably in electronics.
• Experience in driving sales and managing customer service.
• Ability to coach and retain qualified staff.

Responsibilities

• Oversee store operations and maintain safety.
• Achieve inventory control and customer satisfaction goals.
• Conduct physical inventory and manage merchandise processing.
• Lead the team in absence of General Manager.
• Ensure visual merchandising standards are met.

Skills

Leadership experience

Customer service

Sales drive

Merchandising

Problem-solving

Education

College degree (preferred)

Tools

Microsoft Office

Job description

MICRO CENTER is the nation’s leading computer and electronics big box retailer, offering more than 40,000 top technology products. For over 45 years, our success has been driven by unmatched expertise, a passion for innovation, and a steadfast commitment to exceptional customer service.

Joining Micro Center means more than working in retail—it’s an opportunity to be at the forefront of fast‑growing tech, including edge AI, advanced 3D printing, robotics, and emerging maker solutions shaping the future.

At Micro Center, Passion, Energy, and Commitment aren’t just words—they’re how we work, grow, and win together. We take pride in creating long‑term customer relationships and cultivating a workplace where associates are supported, empowered, and valued. Our teams play a hands‑on role in bringing complex and cutting‑edge solutions to life for our customers, making technology approachable and impactful every day.

We are currently seeking self‑motivated, results oriented ASSISTANT STORE MANAGER – OPERATIONS. At Micro Center, our core promise is to take care of our associates and customers—a commitment that continues to drive our success. If you’re energized by innovation and excited to lead in an environment centered on the future of AI, robotics, and next‑generation technology, this is your opportunity to grow your career at the intersection of retail and innovation.

• Maintain orderly operation and safety of all areas of responsibility; ensure that operational policies and procedures are being properly carried out at the store level
• Consistently achieve inventory control, customer satisfaction, productivity, payroll and expense goals
• Conduct physical inventory; manage all freight flow and merchandise processing, including regular cycle counts and tracking of company assets
• Through front end leadership, ensure all customer issues are resolved in a timely manner and in alignment with company policy
• Participate in and lead open and close procedures
• Serve as manager‑in‑charge during absence of General Manager or other store managers
• Ensure the execution of ad set and visual merchandising standards
• Manage staffing, orientation and training to ensure competent supervisors and associates are hired, trained and scheduled to properly service our customers
• Develop and coach supervisors and associates in all departments in the areas of customer satisfaction, product knowledge, solution selling and standard operating procedures
• Provide regular coaching and feedback to supervisors and associates to ensure goals and results are communicated to all associates throughout the store
• Ensure human resource issues are handled in accordance with guidelines; partner with Regional HR Manager and Store Manager when needed
• Perform other duties and tasks as assigned

EDUCATION & EXPERIENCE:

• 5+ years of leadership experience with a major big box retailer in a high‑volume, 30,000+ square‑foot store, preferably in a commissioned sales environment or within the consumer electronics industry
• Previous experience in all aspects of retail management: driving sales, merchandising, operations, freight flow and customer service
• Experience in human resources functions and capable of hiring, retaining and coaching qualified employees
• Ability to execute corporate initiatives and analyze the competition
• Proficiency in Microsoft Office
• Physical requirements: lift up to 50 lbs., stand for prolonged periods of time
• Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays
• A college degree is preferred

MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:

• Flexible Schedules & Excellent Pay
• Medical, Dental and Vision Benefits Coverage for Regular Full‑Time Associates
• Employee Discount that includes a Friends & Family Discount Program
• Tuition Reimbursement & Education Discounts
• Paid Time Off for Regular Associates
• 401K Plan with Company Match

Why Micro Center

Our core promise is to take care of our associates and our customers. That commitment has guided our culture, our growth, and our success for more than four decades—and it’s what makes Micro Center a truly exceptional place to build your career.

Micro Center is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.