Assistant Store Manager - No Nights!

SmartStop Self Storage; Xenia (OH); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Monthly Bonus Incentive Plan

Health insurance (medical, dental, and

No Evening Hours

Paid Time Off

401(k) matching

Life Insurance | Disability Insurance

Employee assistance program

Discounts - Health & Fitness

Discounts - Legal

Discounts - Entertainment

Discounts - Computers & Electronics

Job summary

SmartStop Self Storage is seeking an Assistant Store Manager for Store 6041 in Xenia, Ohio. This role oversees leasing, transactions, maintenance, and team coordination to ensure smooth daily operations and top-tier customer service.

The ideal candidate thrives on organization, communication, and a proactive, problem-solving attitude—no nights and opportunities to grow with a fast-moving, customer-focused company.

Qualifications

• Experience in retail or storage leasing is helpful.
• Ability to manage a team and supervise on-site tasks.
• Excellent communication and customer service skills.
• Detail-oriented with strong organizational abilities.

Responsibilities

• Rent storage units and prepare rental agreements.
• Handle monetary transactions and banking activities.
• Manage on-site maintenance and curb appeal.
• Supervise staff and coordinate with tenants.
• Promote self-storage solutions to customers.
• Maintain tenant relationships and deliver strong service.

Skills

Customer service

Sales

Communication

Teamwork

Organization

Job description

Think Outside the BOX – Join a Company That’s Changing the Game!

At SmartStop® Self Storage, we believe in embracing change, driving innovation, and elevating every team member’s journey.

About Us

SmartStop® Self Storage (NYSE: SMA) is one of the largest and fastest-growing self-storage operators in North America. Headquartered in sunny Ladera Ranch, CA, we own, operate or manage 460+ properties across 35 U.S. states and Washington D.C. and four provinces in Canada, with more than 35 million rentable square feet of storage space.

Our 1,000+ team members are the heart of our business, delivering an award-winning customer experience year after year. We’ve earned Newsweek’s Best Customer Service for three consecutive years (2021–2023) and the prestigious Reputation 800 Award (2023). Plus, our workplace culture has been recognized as a Top Workplace in Orange County two years running — a reflection of the feedback we get from the people who matter most: our employees.

We’re growing fast, and we want you to grow with us.

Assistant Store Manager (Store 6041 - Xenia, Ohio)

Job Summary - NO NIGHTS!

The right candidate pays attention to details, stays organized, and delights in finding great solutions to problems. This position is involved in all phases of the operation, including leasing storage and parking, managing a team, assisting with maintenance, supervising on-site projects, and maintaining good relationships with tenants.

Hours of Operation

Mon - Fri 9:30am to 6:00pm; Sat 9:00am - 4:00pm; Sun 10:00am - 2:00pm

Starting at $16.50/hour + Bonus

What You’ll Do

• Rent storage units
• Prepare rental agreements
• Handle monetary transactions and banking activities
• Cleaning of vacated units and general cleaning of the property
• Promotes and sells self-storage solutions to potential customers
• Light maintenance
• Maintain a working knowledge of all products and services
• Maintain general curb appeal
• Must have reliable transportation, a valid Driver’s License, and current auto insurance
• The position requires a background check
• Other duties as assigned by the Company

Who We're Looking For

• Enjoys providing exceptional customer service while effectively selling all aspects of the rental experience
• Excellent communication skills
• Ability to work independently and as a team
• Adapts to and embraces change
• A terrific attitude!

Why You’ll Love Working Here

• Monthly Bonus Incentive Plan
• Health insurance, including medical, dental, and vision
• No Evening Hours
• Paid Time Off
• 401(k) matching
• Life Insurance | Disability Insurance
• Employee assistance program
• Discounts
  • Health & Fitness Partnerships
  • Legal
  • Entertainment
  • Computers & Electronics

Diversity

SmartStop® Self Storage is committed to diversity, equity, and inclusion. We believe in fostering an environment of inclusion and seek contributors from all backgrounds to join our dynamic team.

Lead Together!