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SmartStop Self Storage is seeking an Assistant Store Manager for Store 6140 in Washington DC. The role involves leasing, managing a team, assisting with maintenance, and building strong tenant relations. NO NIGHTS, with a focus on customer service and store operations.
The candidate will oversee daily activities, handle rentals and payments, and support ongoing improvements while delivering an exceptional customer experience. Starting pay aligns with market rates and includes a performance bonus.
we believe in embracing change driving innovation and elevating every team members journey
SmartStop Self Storage NYSE SMA is one of the largest and fastest growing self storage operators in North America Headquartered in sunny Ladera Ranch CA we own operate or manage 460 properties across 35 US states and Washington DC and four provinces in Canada with more than 35 million rentable square feet of storage space Our 1000 team members are the heart of our business delivering an award winning customer experience year after year Weve earned Newsweeks Best Customer Service for three consecutive years 20212023 and the prestigious Reputation 800 Award 2023 Plus our workplace culture has been recognized as a Top Workplace in Orange County two years running a reflection of the feedback we get from the people who matter most our employees Were growing fast and we want you to grow with us
The right candidate pays attention to details stays organized and delights in finding great solutions to problems This position is involved in all phases of the operation including leasing storage and parking managing a team assisting with maintenance supervising on site projects and maintaining good relationships with tenants
Rent storage unitsPrepare rental agreementsHandle monetary transactions and banking activitiesCleaning of vacated units and general cleaning of the propertyPromotes and sells self storage solutions to potential customersLight maintenanceMaintain a working knowledge of all products and servicesMaintain general curb appealMust have reliable transportation a valid Drivers License and current auto insuranceThe position requires a background checkOther duties as assigned by the Company
Enjoys providing exceptional customer service while effectively selling all aspects of the rental experienceExcellent communication skillsAbility to work independently and as a teamAdapts to and embraces changeA terrific attitude
Monthly Bonus Incentive PlanHealth insurance including medical dental and visionNo Evening HoursPaid Time Off401k matchingLife Insurance Disability InsuranceEmployee assistance programDiscountsHealth & Fitness PartnershipsLegalEntertainmentComputers & Electronics
SmartStop Self Storage is committed to diversity equity and inclusion We believe in fostering an environment of inclusion and seek contributors from all backgrounds to join our dynamic team Lead Together