Assistant Store Manager - No Nights!

SmartStop Self Storage; Raleigh (NC); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Monthly Bonus Incentive Plan

Health insurance, including medical, d

No Evening Hours

Paid Time Off

401(k) matching

Life Insurance | Disability Insurance

Employee assistance program

Discounts

Job summary

SmartStop Self Storage in Cary, NC is seeking an Assistant Store Manager to oversee daily operations without night shifts. You will manage leasing, customer service, and on-site projects while leading a small team and ensuring a positive tenant experience.

The role includes scheduling, coordinating maintenance, and driving store performance through upselling storage solutions. A valid license and reliable transport are required, with the position offering a Monday–Friday schedule and a

Qualifications

• Experience in retail or property leasing is a plus.
• Strong customer service and sales abilities.
• Ability to manage operations and supervise a team.

Responsibilities

• Prepare rental agreements and contracts.
• Handle monetary transactions and banking activities.
• Clean vacated units and maintain property cleanliness.
• Promote and sell self-storage solutions to customers.
• Assist with light maintenance and repairs.
• Maintain knowledge of all products and services.
• Ensure applicants have reliable transportation and valid license.
• Background check is required.
• Other duties as assigned by the Company.

Skills

Customer service

Sales skills

Teamwork

Adaptability

Job description

Career Opportunities with SmartStop Self Storage

Careers At SmartStop Self Storage

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Think Outside the BOX – Join a Company That’s Changing the Game!

At SmartStop® Self Storage, we believe in embracing change, driving innovation, and elevating every team member’s journey.

About Us:

SmartStop® Self Storage (NYSE: SMA) is one of the largest and fastest-growing self-storage operators in North America. Headquartered in sunny Ladera Ranch, CA, we own, operate, or manage 460+ properties across 35 U.S. states and Washington D.C., and four provinces in Canada, with more than 35 million rentable square feet of storage space.

Our 1,000+ team members are the heart of our business, delivering an award-winning customer experience year after year. We’ve earned Newsweek’s Best Customer Service for three consecutive years (2021–2023) and the prestigious Reputation 800 Award (2023). Plus, our workplace culture has been recognized as a Top Workplace in Orange County two years running — a reflection of the feedback we get from the people who matter most: our employees.

We’re growing fast, and we want you to grow with us.

Assistant Store Manager (Store #6002 - Cary, NC) Job Summary - NO NIGHTS!

The right candidate pays attention to detail, stays organized, and delights in finding great solutions to problems. This position is involved in all phases of the operation, including leasing storage and parking, managing a team, assisting with maintenance, supervising on-site projects, and maintaining good relationships with tenants.

Hours of Operation: Mon - Fri 9:30 am to 6:00 pm; Sat 9:00 am - 4:00 pm; Sun 10:00 am - 2:00 pm

Starting at $16.50/hour + Bonus

What You'll Do:

• Prepare rental agreements
• Handle monetary transactions and banking activities
• Clean vacated units and general cleaning of the property
• Promote and sell self-storage solutions to potential customers
• Light maintenance
• Maintain a working knowledge of all products and services
• Must have reliable transportation, a valid Driver’s License, and current auto insurance
• The position requires a background check
• Other duties as assigned by the Company

Who We're Looking For:

• Enjoys providing exceptional customer service while effectively selling all aspects of the rental experience
• Ability to work independently and as a team
• Adapts to and embraces change
• A terrific attitude!

Why You'll Love Working Here:

• Monthly Bonus Incentive Plan
• Health insurance, including medical, dental, and vision
• No Evening Hours
• Paid Time Off
• 401(k) matching
• Life Insurance | Disability Insurance
• Employee assistance program
• Discounts
  • Health & Fitness Partnerships
  • Legal
  • Entertainment
  • Computers & Electronics

Diversity

SmartStop® Self Storage is committed to diversity, equity, and inclusion. We believe in fostering an environment of inclusion and seek contributors from all backgrounds to join our dynamic team.