Assistant Store Manager - No Nights!

SmartStop Self Storage, Inc.; Houston (TX); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Monthly Bonus Incentive Plan

Health insurance (medical, dental, and

No Evening Hours

Paid Time Off

401(k) matching

Life Insurance

Disability Insurance

Employee assistance program

Discounts

Job summary

SmartStop® Self Storage in Houston, TX is seeking an Assistant Store Manager to help run daily operations, lease storage units, and supervise a small on-site team. You will handle customer inquiries, process payments, and coordinate maintenance to ensure a clean, secure facility.

The role emphasizes excellent service, reliability, and the ability to adapt to changing needs. Starting pay is $16.50 per hour with performance bonuses and a strong benefits package.

Qualifications

• Excellent customer service and sales skills.
• Ability to work independently and as part of a team.
• Reliable transportation and a valid Driver’s License.
• Background check will be conducted.

Responsibilities

• Prepare rental agreements.
• Handle monetary transactions and banking activities.
• Clean vacated units and perform general cleaning of the property.
• Promote and sell self-storage solutions to potential customers.
• Light maintenance.
• Maintain knowledge of products and services.

Skills

Customer service

Sales

Team management

Cash handling

Job description

Think Outside the BOX – Join a Company That’s Changing the Game!

At SmartStop® Self Storage, we believe in embracing change, driving innovation, and elevating every team member’s journey.

About Us:

SmartStop® Self Storage (NYSE: SMA) is one of the largest and fastest-growing self-storage operators in North America. Headquartered in sunny Ladera Ranch, CA, we own, operate, or manage 460+ properties across 35 U.S. states and Washington D.C., and four provinces in Canada, with more than 35 million rentable square feet of storage space.

Our 1,000+ team members are the heart of our business, delivering an award-winning customer experience year after year. We’ve earned Newsweek’s Best Customer Service for three consecutive years (2021–2023) and the prestigious Reputation 800 Award (2023). Plus, our workplace culture has been recognized as a Top Workplace in Orange County two years running — a reflection of the feedback we get from the people who matter most: our employees.

We’re growing fast, and we want you to grow with us.

Assistant Store Manager (Store #6148 - Houston, TX) Job Summary - NO NIGHTS!

The right candidate pays attention to details, stays organized, and delights in finding great solutions to problems. This position is involved in all phases of the operation, including leasing storage and parking, managing a team, assisting with maintenance, supervising on-site projects, and maintaining good relationships with tenants.

Hours of Operation: Mon - Fri 9:30 am to 6:00 pm; Sat 9:00 am - 4:00 pm; Sun 10:00 am - 2:00 pm

Starting at $16.50/hour + Bonus

What You'll Do:

• Prepare rental agreements
• Handle monetary transactions and banking activities
• Clean vacated units and perform general cleaning of the property
• Promote and sell self-storage solutions to potential customers
• Light maintenance
• Maintain a working knowledge of all products and services
• Must have reliable transportation, a valid Driver’s License, and current auto insurance
• The position requires a background check
• Other duties as assigned by the Company

Who We're Looking For:

• Enjoys providing exceptional customer service while effectively selling all aspects of the rental experience
• Ability to work independently and as a team
• Adapts to and embraces change
• A terrific attitude!

Why You'll Love Working Here:

• Monthly Bonus Incentive Plan
• Health insurance, including medical, dental, and vision
• No Evening Hours
• Paid Time Off
• 401(k) matching
• Life Insurance | Disability Insurance
• Employee assistance program
• Discounts
  • Health & Fitness Partnerships
  • Legal
  • Entertainment
  • Computers & Electronics

Diversity

SmartStop® Self Storage is committed to diversity, equity, and inclusion. We believe in fostering an environment of inclusion and seek contributors from all backgrounds to join our dynamic team.