Assistant Store Manager - No Nights!

SmartStop Self Storage, Inc.; Eastpointe (MI); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Monthly Bonus

Health insurance

No evenings

Paid time off

401(k) matching

Life Insurance

Disability Insurance

Employee assistance

Discounts

Job summary

SmartStop Self Storage in Sterling Heights, MI invites applications for an Assistant Store Manager position (Store #6027). The role covers leasing, customer service, team guidance, and on-site operations during daytime hours with no evening shifts.

Starting wage is $16.50/hour plus bonus, with opportunities to grow within a fast‑growing national operator. The ideal candidate handles rentals, supports team members, and maintains high tenant satisfaction, while representing a trusted self-storage

Qualifications

• Experience delivering exceptional customer service.
• Proven ability to upsell storage solutions.
• Strong communication and problem-solving skills.

Responsibilities

• Prepare rental agreements and process leases.
• Handle payments and banking activities.
• Clean vacated units and maintain property cleanliness.
• Promotes and sells storage solutions to customers.
• Light maintenance and basic repairs.
• Maintain knowledge of products and services.
• Background check will be conducted.
• Other duties as assigned.

Skills

Customer service

Sales

Team player

Attention to detail

Reliable

Job description

Career Opportunities with SmartStop Self Storage

A great place to work.

Careers At SmartStop Self Storage

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Think Outside the BOX – Join a Company That’s Changing the Game!

At SmartStop® Self Storage, we believe in embracing change, driving innovation, and elevating every team member’s journey.

About Us:

SmartStop® Self Storage (NYSE: SMA) is one of the largest and fastest-growing self-storage operators in North America. Headquartered in sunny Ladera Ranch, CA, we own, operate or manage 460+ properties across 35 U.S. states and Washington D.C. and four provinces in Canada, with more than 35 million rentable square feet of storage space.

Our 1,000+ team members are the heart of our business, delivering an award-winning customer experience year after year. We’ve earned Newsweek’s Best Customer Service for three consecutive years (2021–2023) and the prestigious Reputation 800 Award (2023). Plus, our workplace culture has been recognized as a Top Workplace in Orange County two years running — a reflection of the feedback we get from the people who matter most: our employees.

We’re growing fast, and we want you to grow with us.

Assistant Store Manager (Store #6027 - Sterling Heights, MI) Job Summary - NO NIGHTS!

The right candidate pays attention to details, stays organized, and delights in finding great solutions to problems. This position is involved in all phases of the operation, including leasing storage and parking, managing a team, assisting with maintenance, supervising on-site projects, and maintaining good relationships with tenants.

Hours of Operation: Mon - Fri 9:30am to 6:00pm; Sat 9:00am - 4:00pm; Sun 10:00am - 2:00pm

Starting at $16.50/hour + Bonus

What You'll Do:

• Prepare rental agreements
• Handle monetary transactions and banking activities
• Cleaning of vacated units and general cleaning of the property
• Promotes and sells self-storage solutions to potential customers
• Light maintenance
• Maintain a working knowledge of all products and services
• Must have reliable transportation, a valid Driver’s License, and current auto insurance
• The position requires a background check
• Other duties as assigned by the Company

Who We’re Looking For:

• Enjoys providing exceptional customer service while effectively selling all aspects of the rental experience
• Ability to work independently and as a team
• Adapts to and embraces change
• A terrific attitude!

Why You’ll Love Working Here:

• Monthly Bonus Incentive Plan
• Health insurance, including medical, dental, and vision
• No Evening Hours
• Paid Time Off
• 401(k) matching
• Life Insurance | Disability Insurance
• Employee assistance program
• Discounts
  • Health & Fitness Partnerships
  • Legal
  • Entertainment
  • Computers & Electronics

Diversity

SmartStop® Self Storage is committed to diversity, equity, and inclusion. We believe in fostering an environment of inclusion and seek contributors from all backgrounds to join our dynamic team.