Assistant Store Manager - No Nights!

smartstop; Charlottesville (VA); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Monthly Bonus

Health insurance

No Evening Hours

Paid Time Off

401(k) matching

Life Insurance

Disability Insurance

Employee assistance program

Discounts

Job summary

SmartStop® Self Storage is seeking an Assistant Store Manager for Charlottesville, VA. This role involves leasing storage units, handling rental agreements, and supervising a small on-site team to ensure smooth operations.

The position offers daytime hours, no nights, and a starting wage of $17.50/hour plus bonus. You will be responsible for guest relations, transactions, and maintaining the property while supporting sales initiatives.

Qualifications

• Excellent customer service and problem-solving abilities.
• Strong communication skills for tenants and team members.
• Ability to work independently and in a team environment.

Responsibilities

• Rent storage units and enroll new tenants.
• Prepare rental agreements and process payments.
• Oversee on-site operations and supervise staff.
• Maintain property curb appeal and perform light maintenance.
• Ensure compliance with company policies and safety standards.

Skills

Customer service

Communication

Teamwork

Organized

Job description

Think Outside the BOX – Join a Company That’s Changing the Game!

At SmartStop® Self Storage, we believe in embracing change, driving innovation, and elevating every team member’s journey.

About Us:

SmartStop® Self Storage (NYSE: SMA) is one of the largest and fastest-growing self-storage operators in North America. Headquartered in sunny Ladera Ranch, CA, we own, operate, or manage 460+ properties across 35 U.S. states and Washington D.C., and four provinces in Canada, with more than 35 million rentable square feet of storage space.

Our 1,000+ team members are the heart of our business, delivering an award-winning customer experience year after year. We’ve earned Newsweek’s Best Customer Service for three consecutive years (2021–2023) and the prestigious Reputation 800 Award (2023). Plus, our workplace culture has been recognized as a Top Workplace in Orange County two years running — a reflection of the feedback we get from the people who matter most: our employees.

We’re growing fast, and we want you to grow with us.

Assistant Store Manager (Store #4028 - Charlottesville, VA)

Job Summary - NO NIGHTS!

The right candidate pays attention to detail, stays organized, and delights in finding great solutions to problems. This position is involved in all phases of the operation, including leasing storage and parking, managing a team, assisting with maintenance, supervising on-site projects, and maintaining good relationships with tenants.

Hours of Operation: Mon - Fri 9:30 am to 6:00 pm; Sat 9:00 am - 4:00 pm; Sun 10:00 am - 2:00 pm

Starting at $17.50/hour + Bonus

What You'll Do:

• Rent storage units
• Prepare rental agreements
• Handle monetary transactions and banking activities
• Cleaning of vacated units and general cleaning of the property
• Promotes and sells self-storage solutions to potential customers
• Light maintenance
• Maintain a working knowledge of all products and services
• Maintain general curb appeal
• Must have reliable transportation, a valid Driver’s License, and current auto insurance
• The position requires a background check
• Other duties as assigned by the Company

Who We're Looking For:

• Enjoys providing exceptional customer service while effectively selling all aspects of the rental experience
• Excellent communication skills
• Ability to work independently and as a team
• Adapts to and embraces change
• A terrific attitude!

Why You'll Love Working Here:

• Monthly Bonus Incentive Plan
• Health insurance, including medical, dental, and vision
• No Evening Hours
• Paid Time Off
• 401(k) matching
• Life Insurance | Disability Insurance
• Employee assistance program
• Discounts
  • Health & Fitness Partnerships
  • Legal
  • Entertainment
  • Computers & Electronics

Diversity

SmartStop® Self Storage is committed to diversity, equity, and inclusion. We believe in fostering an environment of inclusion and seek contributors from all backgrounds to join our dynamic team.

Lead Together!