Assistant Store Manager, Menlo Park Mall - Edison, NJ

Michael Kors; Edison (NJ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Generous Vacation Days

Internal mobility across brands

Cross-brand Discount

Exclusive Employee Sales

401k Match

Clothing Allotment

Job summary

Michael Kors is seeking an Assistant Manager to lead a store team and deliver an elevated customer experience. You will open and close the store, manage operations, and coach staff on styling and selling to build strong client relationships.

The role requires 3+ years of retail management, excellent English, and the ability to work weekends and busy holiday periods. Omni-channel engagement is key to growing traffic and sales.

Qualifications

• 3+ years of relevant retail management experience.
• Proficiency in reading, speaking and writing in English.
• Authorization to work in the United States (no sponsorship).

Responsibilities

• Drive results through delivering an elevated customer experience.
• Lead and execute opening and closing duties and operational tasks.
• Demonstrate flexibility in a fast-paced store environment.
• Coach team on styling and selling techniques to build client relationships.
• Maintain high customer service standards with leadership and multitasking.
• Build client books to drive traffic and engagement.

Skills

Retail management

English proficiency

US work authorization

Job description

Our leaders at Michael Kors are stylish, fashion forward individuals who have a drive to achieve results and a passion for customer engagement. A successful Assistant Manager will work alongside a team that is focused on the client experience and building lasting relationships. You are a strategic business driver that motivates the team and executes effective day to day business and operational processes. You will help foster and work in a fun, inspiring and rewarding environment with opportunities for development and growth.

WHAT YOU’LL DO:

• Drive results through delivering an elevated customer experience
• Lead and execute key opening and closing duties and operational tasks.
• Demonstrate flexibility and desire for individual growth in a fast-paced store environment
• Foster customer relationships through developing and coaching team on knowledge of current trends, styling, and selling techniques.
• Ensure the highest level of customer service standards while exercising leadership and multi-tasking capabilities with excellence.
• Build a client book through establishing client relationships to drive additional traffic and create client engagement
• Drive Omni channel sales by utilizing all available tools and technology

YOU’LL NEED TO HAVE:

• 3+ years of relevant retail management experience
• Proficiency in reading, speaking and writing in English required
• Authorization to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment visa at this time.
• Ability to meet store scheduling and availability expectations, including the ability to work a flexible schedule, including weekends, holidays, and high retail traffic and sales days, including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother’s Day, etc.

WE’D LOVE TO SEE:

• A self-starter with the ability to mentor and continue to develop personal leadership qualities
• Energetic, motivated and engaging; a true brand ambassador with a love for fashion
• Knowledge of clienteling with the ability to build lasting customer relationships
• Customer service obsessed; ability to sell with a passion for styling and love for fashion
• Technologically savvy individual with an entrepreneurial spirit

MICHAEL KORS PERKS:

• Generous Vacation Days
• Internal mobility across brands
• Cross-brand Discount
• Exclusive Employee Sales
• 401k Match
• Clothing Allotment
• Benefits and perks eligibility may vary based on employment status, role, and geographic location, and are governed by applicable laws and company policy.

PHYSICAL REQUIREMENTS:

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Ability to stand and walk for extended periods (up to 8 hours per shift).
• Ability to lift and carry up to 30 pounds.
• Ability to reach overhead, bend, kneel, and stoop.
• Ability to handle merchandise and operate point-of-sale equipment.
• Ability to visually assess merchandise and customer needs.
• Ability to communicate clearly with customers and team members in both written and verbal formats.
• Ability to work in busy environments, including but not limited to working under bright lights, with music, and during peak traffic hours.

Michael Kors is committed to providing reasonable accommodation to qualified individuals with disabilities.