Assistant Store Manager - Lynnhaven Mall

Warby Parker; Virginia Beach (VA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Paid time off

Retirement savings plan

Parental leave

Employee Assistance Program (EAP)

Job summary

A popular eyewear retailer is seeking an Assistant Store Manager for its location in Virginia Beach. The role includes managing a store team, enhancing customer experience, and overseeing daily operations. Candidates should have at least one year of retail management experience and excellent interpersonal skills. Benefits include health insurance, paid time off, and a retirement savings plan. This position offers a chance to influence store success while contributing to a mission-driven company.

Qualifications

• 1+ year of management experience in a retail setting.
• Exceptional interpersonal skills to engage with customers.
• Ability to lead and develop a team of retail advisors.

Responsibilities

• Communicate brand values and philosophy to customers.
• Oversee store inventory management procedures.
• Manage daily zoning schedules and operations.

Skills

Retail management experience

Interpersonal skills

Customer service orientation

Entrepreneurial spirit

Team leadership

Job description

Assistant Store Manager - Lynnhaven Mall

4 days ago – apply now, you could be among the first 25 applicants.

Warby Parker is seeking a service-oriented Sales Manager to support a team of exceptional Retail Advisors in creating the best possible glasses-shopping experiences. (At other brands, you might see similar roles called Assistant Store Manager.) As a Sales Manager, you'll engage with customers, have a hand in process ideation and improvement, and participate in various special projects along the way. Through these responsibilities, you'll directly impact the success of our company while seeing our strategic operations in action and learning from our super talented business and Retail leaders. Ready to play an integral part in shaping and driving Warby Parker Retail? Read on!

What you’ll do

• Communicate Warby Parker's values and brand philosophy to customers
• Own troubleshooting for our point-of-sale system
• Oversee the store's inventory management procedures
• Develop new processes that improve Warby Parker’s ability to serve customers and optimize their shopping experiences
• Manage and implement daily zoning schedules
• Open and close the store
• Lead meetings at the beginning of shifts and at the end of the day, plus roundtables and other meetings as needed
• Direct a team of 8–10 team members, consistently demonstrating what great service looks like
• Help conduct team members' biannual performance reviews with the Store Leader and Associate Store Leader
• Assist with new hire onboarding and ongoing training
• Treat all of our customers with respect and cultivate an inclusive, service-minded work culture

Who you are

• Steeped in Retail experience, with 1+ year in a management position
• Equipped with exceptional interpersonal skills
• Backed by managerial experience in sales or operations at a complex, customer-focused retailer
• A self-starter with an entrepreneurial spirit
• Eager to learn new skills
• An upbeat and empathetic team player
• Driven to do what it takes to be a top performer time and time again—and help your teammates reach their targets along the way
• Able to bring a positive, fun energy to the workplace, even when working long hours
• Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)

Benefits

• Health, vision, and dental insurance
• Life and AD&D Insurance
• Paid time off
• Paid Holidays
• Retirement savings plan with a company match
• Parental leave (non-birthing parents included)
• Short-term disability
• Employee Assistance Program (EAP)
• Optical Education Reimbursement
• And more (just ask!)

About Warby Parker

Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.

We’re constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal.

Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.)

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.

Employment Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management, Customer Service, Health Care Provider
• Industries: Retail Apparel and Fashion

Warby Parker is proud to be an equal opportunity employer. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, military status, or any other applicable legally protected characteristic.