Assistant Store Manager - Lucky-(Alameda County)5000 Mowry Ave., Fremont, CA 94538

The Save Mart Companies

Fremont (CA)

Hybrid

USD 77,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Life Insurance

401K

Educational opportunities

Job summary

The Save Mart Companies is seeking an Assistant Store Manager for Lucky at Alameda County, Fremont, CA. The ASM partners with the Store Manager to direct daily store operations, lead front-end and center-store teams, and drive service and sales.

Responsibilities include recruiting, training, and coaching team members, managing schedules and budgets, ensuring safety and compliance, and maintaining strong customer connections to exceed goals and profitability.

Qualifications

Leadership and team-building excellence in front-end operations.
Strong communication skills, both written and verbal.
Coaching, training and mentoring abilities within a retail environment.
Decision making and negotiation capabilities.
Strong organizational and financial administration skills.
Knowledge of labor contracts and union related terms.
Understanding of store operations, inventory, safety and compliance.

Responsibilities

Directs and coordinates front-end and center-store operations.
Manages staff scheduling, training and performance reviews.
Drives sales and profitability while controlling labor and expenses.
Ensures compliance with safety, sanitation and company policies.
Leads recruiting, hiring and onboarding of team members.
Represents the store in the Store Manager's absence as final decision-maker.
Maintains excellent customer service and customer connections.

Skills

Leadership

Communication

Coaching & Training

Decision Making

Organization & Admin

Labor Contracts

Store Operations & Compliance

Education

Four-year college degree

Job description

Assistant Store Manager - Lucky-(Alameda County)5000 Mowry Ave., Fremont, CA 94538

The Save Mart Companies is one of the largest food retailers in California and Nevada. It is home to several well-known brands in food retailing. You might have seen our stores that include Save Mart, Lucky, Lucky California, and Food Maxx. We also have 3 distribution centers and our SMART Transportation trucking firmto transport dry groceries, frozen foods, ice, and novelties to all The Save Mart Companies stores. We are a California grown business, headquartered in the heart of one of the greatest agricultural areas of our nation – Stanislaus County.

The Modesto community is vibrant with great traditions, educational opportunities, and multi-cultural lifestyles. Aside from mild weather year-round, Modesto allows for easy access to many major tourist attractions in California. To the west lies the San Francisco Bay Area (90-miles) and the Santa Cruz Beach (115-miles). To the east is the famed Gold Country “Mother Lode” (50-miles) and a little farther you can find the majestic Sierra Nevada Mountain range, Lake Tahoe (180-miles) and Yosemite National Park (110-miles).

Some of our competitive benefits includeexceptionally generous benefits package(Health, Dental, Vision, Life, 401K), Lifelong Learning Educational opportunities, Employee Association (discounted and free tuition options, contests, and support services).

We are currently recruiting for the position of:

Assistant Store Manager - Lucky-(Alameda County)5000 Mowry Ave., Fremont, CA 94538

The Assistant Store Manager (ASM) works in tandem with the Store Manager in directing and leading all aspects of the day-to-day store operations and is responsible for overall direction and leadership of store-operations in collaboration with the Store Manager.The Assistant Store Manager is responsible for and determines final decisions on store operations in the absence of the Store Manager.The Assistant Store Manager is responsible for managing store conditions, product quality, and store inventory at all times, even when the Store Manager is present.

The Assistant Store Manager is also responsible for leading and directing the front-end and center-store operations, including directly providing team members with work assignments, direction, training, coaching and counseling and directing the team to meet or exceed expected company service levels. The Assistant Store Manager is directly responsible for achieving maximum sales and gross profits for Center Store and Front-end operations and collaborating with perimeter department managers to devise and implement strategies that control labor, utilities and other operating expenses; ensuring compliance to all related laws and company programs; and meeting or exceeding all budgets and goals.

The Assistant Store Manager also has direct responsibility for hiring, training and developing team members and team members’ work performance to continually exceed customer expectations to maintain the "Customer Connection.”The Assistant Store Manager also manages and directs the in-store training program for all team members and is responsible for the professional development of all store team members. The Assistant Store Manager is responsible for developing and implementing the weekly work schedules for team members to achieve optimal labor efficiency and service.

Key Responsibilities and Accountabilities:

Excellent leadership/team building skills.Manages all front-end store operations, oversees and directs team members to meet or exceed expected service levels, oversees and directs cash management, develops and implements staff work shift schedules and conducts time management training for team members. Has direct oversight of perimeter departments and team members, including providing direction, assignments and duties, and in the Store Manager’s absence is the final decision maker on store operational issues.
Oversees, evaluates, diagnoses and resolves inventory issues with vendors and warehouses; independently evaluates “out-of-stocks” and audits product quality to ensure “date integrity” throughout the store and resolves any issues.
Supervises, directs and coaches team members in the performance of their duties; determines and assigns appropriate work duties to team members; completes performance reviews and provides actionable feedback; responsible for making and participating in team member advancement and disciplinary decisions, with recommendations being given particular weight.
Manages the in-store training program. Develops and provides subject matter content, based on years of experience, personal observations, and their own ideas about what will improve team member work performance and store operations.
Provides on-going developmental opportunities for all team members, including individualized and group training, coaching and directing work performance with an emphasis on advancement, and ultimately movement toward store management.
Participates in all aspects of the recruiting and hiring process, including, evaluating applicants and selecting candidates for interviews, conducting interviews, hiring, and overseeing training. The Assistant Store Manager will usually be the leader of the recruitment process and will direct, coordinate and make decisions regarding team member hiring.
Works in tandem with the Store Manager in all aspects of managing a team of sales-oriented team members, including training and directing team members to perform at levels consistent with the objectives in the Front-End and Center Store areas.
Promotes effective two-way communications with customers and all store team members; identifies areas needing improvement and develops store specific programs and methods to drive improvement and cultivate customer goodwill, positive staff interaction, and promote team work and high morale.
Directs and assigns work to front-end and center store teams, and provides hands‑on support to direct and facilitate the execution of store-level business strategy.
Drives customer focus throughout the store and assists with the execution and support of Customer Connection programs, practices and policies; provides customers with remarkable shopping experiences by demonstrating, training, and holding store associates accountable for excellent customer service; develops and maintains a customer-focused organization by modeling and communicating associate and customer connection behaviors throughout the store.
Directly supports the achievement of storewide sales goals; helps track and analyze sales and profitability data and makes recommendations in support of controlling expenses, achieving budgeted labor goals and maximizing profits.
Directs team member work activity in product re‑calls, store cleanliness, maintenance (e.g., janitorial services), and serves as the store point of contact during regulatory or other inspections (e.g., Health Department, OSHA).
Ensures compliance with Company sanitation, safety, security and other policies, and directs action plans to keep the store in compliance with legal mandates.

Hiring pay range: $77,210.00 - 90,000.00

Requirements (Knowledge, Skills and Abilities)

Excellent leadership/team building skills
Strong communication (written and verbal)
Excellent interpersonal, customer service, coaching/mentoring, training skills
Proven abilities in decision making, delegation and negotiation
Strong organization, administration and financial skills
Fundamental understanding of labor contracts
Knowledge of Store operations and financials, store hazardous materials and food safety rules, employment law, applicable union contractual agreement language, interviewing techniques and hiring practices

Education:Four-year college degree (or equivalent knowledge gained through formal education, specialized training, or additional job experience)

Experience:Twoyears of related experience

Physical:Basic office environment: ability to sit, stand, walk, kneel, stoop, and use stairs, reach, pull and lift objects.