Assistant Store Manager: Lead Team Drive Sales & WOW Service

AutoZone; Muskegon (MI); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Employee discount

Career growth opportunities

Job summary

AutoZone's store teams are the frontline of WOW! customer service, ensuring customers find the right parts and solutions for their automotive needs. As an Assistant Store Manager, you'll support daily store operations, energize team performance, and drive sales in a fast-paced retail environment.

With strong leadership, clear communication, and a passion for WOW! customer service, you'll play a key role in shaping store success and developing future talent.

Qualifications

• Basic automotive parts knowledge.
• Proven leadership experience with strong communication and decision-making skills.
• Integrity, professionalism, and commitment to customer satisfaction.
• Thrives in fast-paced environments while driving operational excellence.

Responsibilities

• Assist the Store Manager in recruiting, supervising, scheduling, training, and developing store personnel.
• Ensure clear and effective communication with employees and customers.
• Help meet sales targets, maintain inventory levels, and optimize cash flow.
• Take responsibility for store operations in the absence of the Store Manager, ensuring efficient workflows.
• Ensure customers receive WOW! service, resolve concerns proactively, and transform complaints into positive experiences.
• Lead initiatives to maximize productivity and maintain visually appealing merchandising and store cleanliness.
• Enforce PPE use, promote workplace safety, and assist in risk management activities.
• Support budgeting efforts, analyze Profit & Loss statements, and monitor expense controls.

Skills

Leadership

Communication

Sales

Team Development

Customer Service

Operations

Profit & Loss

Job description

AutoZone's store teams are the frontline of WOW! customer service, ensuring customers find the right parts and solutions for their automotive needs. As an Assistant Store Manager, you'll support daily store operations, energize team performance, and drive sales in a fast-paced retail environment.

With strong leadership, clear communication, and a passion for WOW! customer service, you'll play a key role in shaping store success and developing future talent.